business analyst intern resume example with 18+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Proficient Program Director specializing in strategic planning, operational leadership and improvements for healthcare projects. Bringing 20 years of experience in healthcare to new position with long-term potential for growth and advancement.
Skilled Program Director adept at managing all facets of program operations, including administration and outreach. Well-versed in multitasking to achieve challenging goals. Prepared to leverage 20 years' experience in Mental and behavioral health leadership to take on challenging role at any organization.
Skills
Policy and Procedure Improvements
Performance Standards and Analysis
Business Oversight
Performance Quality Assurance
Event Coverage Planning
Program Scheduling
Critical Thinking
Viewer Demographics Analysis
Personnel Direction
Decision Making
Problem-Solving
Verbal and Written Communication
Employee Work Scheduling
Program Guidelines Adherence
Copy Preparation
Microsoft Office
Staff Hiring and Evaluations
Production Staff Coordination
Interdepartmental Coordination
Time Management
Issue Resolution
Attention to Detail
Partnership Development
Regulatory Compliance
Budget Coordination
Program Leadership
Organizational Leadership
Analytical Thinking
Performance Management
Operations Management
Program Operations
Dependability and Cooperation
Creative and Innovative
Content Determinations
Data Verification
Task Delegation
Inventory Management
Program Improvements
Program Requirements
Experience
Business Analyst Intern, 05/2022 - Current Cyanogen, Inc. – Menlo Park, CA,
Applied qualitative and quantitative analysis skills to complete work.
Tracked data problems and analyzed information to find root causes.
Collected and documented project requirements.
Assessed program risks with reviews of plans and analysis of available data.
Gathered and organized data to analyze current industry trends.
Analyzed and tracked data to prepare forecasts and identify trends.
Explained technical concepts to non-technical staff members in easy to understand language and concepts.
Met end-user goals by supporting strategic planning initiatives for applications.
Drove efforts to gain working capital and angel funding to start and grow business.
Implemented new employee timekeeper system resulting in [Number]% improvement in accuracy.
Developmental Disability Direct Care Supervisor, 08/2012 - 05/2022 University Of Kansas – Lawrence, KS,
Conducted employee training and development activities for direct care staff via formal training sessions and informal mentoring and role modeling.
Tracked resident behaviors and daily activities using daily progress note, and Medical Administration Record (MAR) reviews.
Transported and accompanied residents to and from medical appointments, shopping trips, recreational activities and scheduled activities.
Communicated with patients with compassion while keeping medical information private.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Led and motivated 20 employees through supervision, training and coaching on duties and daily operational activities.
Managed operations in accordance with budget requirements.
Facilitated peer-to-peer conflict resolution.
Initiated training and education programs for supporting healthcare staff.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Participated in staff meetings with department heads to discuss census information, admissions and discharges for residents.
Directed daily operations at facility caring for more than 10 individuals.
Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
Collaborated with Quality Team to develop outcomes statistics.
Solicited medical history information from patients to provide best and most effective medical advice.
Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive nutritional, medication, and care plan changes.
Field Research Assistant, 08/2009 - 08/2012 Social And Scientific Systems Inc. – City, STATE,
Managed social media publications to spread awareness.
Summarized research data into tables, graphs and narratives.
Interacted and connected with diverse range of participants, both in person and by telephone.
Built and maintained professional relationships with internal stakeholders and external participants.
Checked facts, proofread and edited research documents to confirm accuracy.
Scheduled appointments with test subjects over telephone and through email.
Implemented quality control measures for research methodologies.
Conducted surveys, interviews and experimental research to facilitate data analysis.
Conducted qualitative and quantitative analysis on assigned data.
Responded to emails relating to research.
Reviewed print and online resources to gather information.
Maintained up-to-date patient information in clinical trial management system.
Entered data into computer databases and job-related software.
Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
Program Director Outpatient Mental Health, 02/2004 - 08/2009 Apex Health Systems Inc. – City, STATE,
Managed program operations and provided strategic leadership for workers.
Led high-performing program team by developing and implementing recruitment, training and retention strategies.
Coordinated with finance to create operating and capital budgets and provide fiscal oversight of resources.
Generated short- and long-term strategic direction for program priorities to meet organizational objectives and metrics.
Facilitated staff meetings and educational work sessions to strengthen staff competencies.
Designed organizational development, embodying mission and core values.
Hired and developed staff members to collaboratively achieve program goals.
Offered technical support to address issues and comply with policies and procedures.
Traveled in and out of state to attend program director meetings and conferences.
Applied statistical tools and techniques to monitor performance and finished goods.
Collaborated with stakeholders to support and execute internal and external communication efforts.
Spearheaded program planning and staff development to promote growth.
Delivered required reporting data to help leadership create organization strategic plan.
Wrote proposals and reports for general and specific program support.
Secured grants, fundraising and other resources to successfully run programs.
Used evaluation outcomes and research to set program goals and determine strategy and direction.
Fostered community connections and networks, driving collaborations with local organizations and businesses.
Conferred with professional and supervisory staff to coordinate plans and service delivery.
Collected key program data and analysis to support continuous improvement.
Oversaw administrative support staff to facilitate day-to-day program activities.
Conducted strategic analyses to drive maximum impact of program development.
Partnered with internal and external teams to maximize resources and program effectiveness.
Liaised between organizations, partners, stakeholder and members to promote and improve services and communication.
Education and Training
Associate of Arts: Business Analysis, Expected in 07/2022 - ALIGHT PRO - Aurora, CO, GPA: Status -
Completed coursework in [Introduction to Business Analyst roles, Project life cycle, project requirements, Understanding SDLC methodologies, Waterfall and Agile.
, [Subject] and [Subject]
[Award Name] Recipient
Magna cum laude graduate
Ph.D.: Health Sciences (DHSc) With Conc. Global Health., Expected in 07/2019 - ATStill University - Missouri City, MO, GPA: Status -
Completed coursework in Literature Reviews, Applied Research, Diverse philosophies in Healthcare system, Effectiveness in clinical writing, The future of U.S. Healthcare System, and Leadership roles in Healthcare.
Minor in Global Health
Completed professional development in Global Health
Major in Doctor of Health Sciences in Global Health
Jessica Claire Recipient
MBBS: Medicine And Surgery, Expected in 06/1985 - University of Nigeria, Nsukka - Enugu Campus, GPA: Status -
Completed coursework in English Language; Humanities 1 & 11; Physics; Chemistry: inorganic, physical, organic; Biology; Anatomy: Gross Anatomy, Histology, Dissections, & Embryology; Biochemistry; Physiology; Pharmacology; Pathology; Pediatrics; Community Medicine (lower and upper levels); Obstetrics and Gynecology; Medicine; and Surgery (lower and upper levels).
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