Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Customer focused Business Analyst with 7 years experience in business process improvement, data analysis, forecasting and planning.
  • Customer focused
  • Forecasting and planning
  • Business systems analysis

  • Budgeting
  • Excellent organizational skills
  • On time deliveries
06/2010 to Current Business Analyst II Crown Castle Usa Inc | King Of Prussia, PA, Perform weekly analysis and review trending for Fuel and W&B and provide supply and demand data to FAWB Tier 3 and Tier 4 managers. Perform analysis on yield and fill rate on a weekly basis and attend meeting to review with FAWB Tier 3 and Tier 4 managers. Compile data and analysis including providing comments/corrective actions for MCOE FAWB MOR packages. Support FAWB and RM&SS Tier 4s providing guidance during quarterly ESIOP review.   Supply metrics and analysis as well as attend monthly MOR for FAWB and maintain action item rail. Supply metrics and analysis on FAWB MOR for Tier 2 review. Provide metrics and analysis for RM&SS MOR. Review labor rates and planning on a quarterly basis for both FAWB and RM&SS. Attend weekly staff meeting and support special assignments as needed for RM&SS team.  As Site SPOC, provide assistance on as needed basis to the South Bend Team.
03/2007 to 06/2010 Associate IV Engineering Honeywell | City, STATE, Support Tier 3 FAWB and M&PE. Perform Cost Center Discrepancies, Labor Inquiry and yfiecharge1 checks daily. Run Indirect Hours Report from eCharge weekly.  Supply A350, Centennial Key Code Status, Jaguar Status and Productivity Projects status for Tier 2 weekly.  Update MOR charts for Tier 2 and Tier 3 managers monthly. Update Plant 1051 hours and dollars file monthly.  Update PBViews monthly.  HMR comparison to milestones performed monthly.  Run department expense reports for FAWB and M&PE.  Run travel expense report monthly.  Supply missing production order actuals monthly.
05/2003 to 03/2007 Sr. Technical Support Aide Honeywell | City, STATE,
Update resource data using MAT to support weekly meetings for FA, ALS and Engineering Lab. MAT update and export labor and EOC forecast on a monthly basis for ALS.  Clear eCharge posting errors in SAP using yfiecharge1 on a weekly basis.  Support PP&C performing monthly statusing and running reports for 35 projects in SAP.  Support CM updating and formatting Specs in PDM.
Trained in MPM system to support projects and reporting required for 40 MPM files.  SAP training to support transfer of 40 files from MPM and continue statusing and supplying monthly reports.  Support validating projects transferred to SAP.
Support PP&C Applications including MOR’s, eCharge, WIP, and Program Reviews.  Support CM including test specs, engineering instructions, ECPs and CCR process.
10/1996 to 05/2003 Technical Support Aide Honeywell | City, STATE, Responsibilities include maintaining reports and Lessons Learned databases, CCR, ECP, and Phase Exit Review processes.  Typing and updating test specs, reports, proposals, presentations and Visio fishbones for the division.  Formatting specs into DOORS.
03/1990 to 09/1996 Secretary, Engineering Department AlliedSignal Engine Systems & Accessories | City, STATE,

Responsibilities include general clerical duties, typing, data entry, file maintenance, answering phones, travel arrangements, maintaining departmental Xerox machines, maintenance of departmental printers, ordering supplies, departmental mail distribution, typing and organization of proposals, and typing and organization of presentations. Responsible for opening new Factory Order Numbers. Computer skills include Microsoft Word, Excel, Power Point, Access and Visio.

05/1980 to 03/1990 Word Processing Specialist AlliedSignal Engine Systems & Accessories | City, STATE, Word processing support for the division including typing letters, manuals, monthly reports and proposals.  Also responsible for filling in for executive secretaries, secretaries and receptionist when needed.
05/1979 to 05/1980 Clerical - Co-op Program Bendix Energy Controls Division | City, STATE, Provided clerical support such as filing, typing, and answering phones in various departments including Personnel, Record Keeping, Purchasing, and Accounting.   
Professional Training
Expected in | , , GPA:
Green Belt Certified

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Job Titles Held:

  • Business Analyst II
  • Associate IV Engineering
  • Sr. Technical Support Aide
  • Technical Support Aide
  • Secretary, Engineering Department
  • Word Processing Specialist
  • Clerical - Co-op Program


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