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Business Analyst II Resume Example

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BUSINESS ANALYST II
Summary

4+ Years of experience both assembling and presenting briefs and proposals of my research data findings to various groups of people on federal and corporate levels. Extensive knowledge of customer service/ marketing strategies. Proficient in writing requirements as well as, business models, strategic marketing plans and various other documentation.Extremely proficient in all Microsoft Office programs. Very knowledgeable in Excel, Word, and various data mining programs. Possesses great relationship building skills and my extensive studies on communications has enhanced my written and oral skills.

Education
Bachelors of ScienceCommunications Southern Illinois University Edwardsville
Highlights
  • Communications
  • Public Relations
  • Marketing
  • Analytics
  • Business Models
  • Requirements
  • Writing Documentation
  • Marketing Material
Work Experience
02/2015 to Current
Business Analyst IICentene Corporation － Saint Louis, MO
  • Perform various analysis and interpretation to translate functional business requirements and objectives for assigned function into systems specifications.
  • Identify and analyze user requirements, procedures, and problems to improve existing processes.
  • Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation.
  • Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems.
  • Identify ways to enhance performance management and operational reports related to new business implementation processes.
  • Develop and incorporate organizational best practices into business applications.
  • Identifying and addressing client needs: building solid relationships with clients; developing an awareness of Centene's services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor.
  • As well as communicate both technical requirements as well as business requirements to our many health plans.
  • Lead problem solving and coordination efforts between various business units.
  • Assist with formulating and updating departmental policies and procedures.
  • Received certificate for completing Portico Core Software training.
  • Work Portico Support assisting users and our health plans across America with technical issues regarding Amisys and Portico software and Find A Provider website.
  • Ensure that Portico Support tickets are resolved in a timely manner by promptly contacting the user experiencing the issue and walking them through the proper steps to correct the issue.
AnalystDepartment of Justice at United States Attorney's Office － Fairview Heights, IL
  • Office At the US Attorney's Office I developed the ability to analyze problems.
  • Identify significant factors, gather pertinent data, recognize solutions, plan and organize work; and communicate effectively orally and in writing.
  • Examples of my experience include analyzing, explaining, applying or interpreting federal laws, rules, regulations and policies.
  • Maintain a current MBI, with PSL background investigation, expiration date: July 2017.
  • Assigned to the OCDETF (Organized Crime Drug Enforcement Task Force) and Special Intelligence divisions at the US Attorney's Office.
  • Worked with DEA Agents to analyze wiretap transcripts and other confidential matter to find patterns and record my findings then brief the agents on what I had found.
  • Trained by the Special Intelligence Director for the southern district of Illinois, Col.
  • ret.) Mario Jimenez on various analyzing and research techniques.
  • Learned how concise and rapidly organize, synthesize, and portray intelligence either graphically or in prose, that analyzes complex networks while preserving data for historical and comparative analysis.
  • Worked with Victim Witness, Special Intelligence, ATF, DEA, FBI, IRS, CIA and other government agencies.
  • Entrusted to analyze and close case files for the Criminal Division of the US Attorney's Office as well as review and work with confidential material.
  • Received "Outstanding" rating in all Performance Work Plan and Appraisal Records.
07/2014 to 01/2015
Business AnalystAlutiiq, LLC － Huntsville, AL
  • At Alutiiq gained extensive knowledge on the procedures and policies of both federal and defense contracting.
  • I have been trained to assemble, analyze and research proposals.
  • Analyze past proposals and explain how Alutiiq's past performances would benefit our clients if awarded the contracts through creating sought sources documents.
  • Gained in-depth knowledge of data mining and researching statistics as well as strong knowledge in developing, designing and implementing data mining models using neutral networks and logistic regression and performing quality assurance testing procedures.
  • Assemble complex Excel spreadsheets displaying my findings through data mining with various processing software including: Excel, Word and Adobe.
  • Created and revised systems and procedures by analyzing operating practices, record keeping systems, forms control, office layout, and budgetary and personnel requirements implementing changes.
  • I have trained others on these processes through various exercises and briefings.
  • I was trained by the Contractor Administrator of Alutiiq on completing Alutiiq's vetting and certification for subcontracting companies.
  • I also ensured that the subcontractor is in compliance with legal requirements, military specifications and government regulations.
  • I have also trained others on these processes.
  • Handle Non-Disclosure Agreements between Alutiiq and our subcontractors or vendors, responsible for the negotiation process to assure that both Alutiiq and our clients are satisfied with the agreements and we maintain a great customer relation.
Skills

Adobe, Attorney, business solutions, concise, contracts, client, clients, data analysis, data mining, designing, forms, functional, government, government regulations, interpretation, layout, legal, Director, Excel spreadsheets, Excel, Office I, Office, Word, negotiation, networks, organizational, performance management, personnel, policies, problem solving, processes, proposals, prose, quality assurance, record keeping, researching, research, Software training, statistics, supervisor, website

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Resume Overview

Companies Worked For:

  • Centene Corporation
  • Department of Justice at United States Attorney's Office
  • Alutiiq, LLC

School Attended

  • Communications Southern Illinois University Edwardsville

Job Titles Held:

  • Business Analyst II
  • Analyst
  • Business Analyst

Degrees

  • Bachelors of Science

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