Business Analyst resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Business Analyst with 6+ years of executive assistance in federal and private sectors. Extensive domain expertise in the government and technological administrative activities including planning, organization, and process improvement. Proven results in providing quality, reliable and timely solutions to high volume workloads to all level of executives. A confident communicator with the capacity to liaise with stakeholders at all levels.

Work History
Business Analyst, 05/2020 to Current
Aramark Corp.Banner Elk, NC,
  • Owning and executing long term vision, business goals, and implementing full funnel customer acquisition strategy for regional operation, increasing customer base and gross profit by 145%.
  • Developing program cost estimates by conducting cost comparisons and benefit studies of past and present projected programs reducing business expenses by 15%.
  • Facilitating projects between architects and business clients, involved in various phases of Software Development ensuring 99% successful project implementations.
  • Applying business life cycle (SDLC) of the application by requirement gatherings, design analysis, and deployment of agile methodologies.
  • Conducting market and sales analysis to identify underserved customer segment and managed complex contracts, invoices, and closing statements from initiation to closing of sales.
Federal Program Manager, 12/2018 to 03/2020
AxonDallas, TX,
  • Defined team performance targets and objectives including project roadmap, milestones, and budget allocation using agile methodologies resulting in increased performance by 20%.
  • Led evaluation and selection of new CRM system, spearheaded a cross-functional team to implement the system; successful adoption accelerated growth by 25% in 1 year.
  • Formalized actual obligations, outlays, and workload levels to highlight potential operating and financial problems, reducing operation times by 15%.
  • Provided support to a Federal government client in Federal Acquisition Regulation (FAR) by reviewing contracts and invoices resulting in saving the client $150K annually.
  • Assisted the PMO in developing current year and upcoming budget forecast with justification documentation.
Budget Analyst, 01/2017 to 12/2018
Alutiiq LlcPortsmouth, VA,
  • Applied expertise and working knowledge of DoD financial execution processes and reporting to the budget planning, execution, and reconciliation of all appropriations allocated or provided to the DoD client, with appropriate government oversight.
  • Generated funding documentation and reports using the internal office database in accordance with latest Federal Fiscal laws and DoD and Army regulations and guidance.
  • Analyzed fund cite elements and data, tracked funds through the stages of execution, interfaced with counterparts in DoD accounting, finance, and contracting offices, and reconcile data from these sources to the internal documents and database; and report on discrepancies and make recommendations for corrective actions.
  • Applied a full range of analytical steps appropriate for assigned studies, or portions of studies, from planning through fact-finding to reporting results.
  • Reviewed, analyzed, and evaluated proposed changes in mission, operated procedures and delegation of authority that affect program operations.
Program Coordinator, 05/2015 to 01/2017
Jacobs Engineering Group Inc.Mcdonough, GA,
  • Led senior management in initiating new projects, set up project timeline, and establish reporting cadence; attended various executive status meetings, responsible for agenda and notes keeping, and coordinated follow up notes and meetings.
  • Independently developed and delivered content, tools, and materials to support audiences such as students from high school through college, parents, student loan borrowers, organizations, and individuals who influence and reach out to target audiences; including high school guidance counselors, college access professionals, and partners, increasing college admissions by 15%.
  • Initiated, formulated, planned and executed analytic research projects pertinent to activities of the organization by planning and carrying out quality control programs and select appropriate statistical and epidemiologic methods to be used in quality control analysis.
  • Identified inadequacies and inconsistencies in data and developed procedures and methodology to modify data; and oversee modification of data resulting in productivity by 10%.
  • Analyzed management data from variety of sources to develop trends, patterns, profiles, estimates, and studies; prepared preliminary and finished reports and documents; and representing office in dealings with vendors and personnel from administrative support organizations.
  • Analyzed and synthesized information from a variety of sources, (including documents, presentations, interviews, feedback, and data) to support programmatic initiatives and make recommendations to improve efficiency and effectiveness of university's initiatives.
Bachelor of Science: Business Administration And Management, Expected in
University of Phoenix - Tempe, AZ
  • Technical Skills: MS Office, MS Outlook, Salesforce, Slack, Tableau, SharePoint, MS Access (databases, tables, Queries, forms, reports), SQL, Slack, G-Suite, and JIRA.
  • Other Skills: Data Analysis, Regulatory Agencies, Business Operation, Business Development, Market, SEO Strategies, Business Recovery and Sustainability, CRM Systems, Budget Forecasting, KPI Monitoring, Acquisitions, and Contracts.

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Business Analyst
  • Federal Program Manager
  • Budget Analyst
  • Program Coordinator


  • Bachelor of Science

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