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business analyst resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Having Expertise in IT field as a Research, Analyst, as a Business Analyst with 2 years in Domain on all phases of a SDLC project with a primary focus on analysis, product implementations,. An effective communicator, excellent team player, quick learner and creative problem solver with finely tuned analytical skills and significant hands-on experience in finance, healthcare and banking. Experience in business process redesign, defining vision documents, interacting with stakeholders, understanding user requirements and articulating them into User Requirements Specifications (Use Cases). Strong knowledge of Software Development Life Cycle (SDLC) using various methodologies like Rational Unified Process (RUP), Rapid Application Development (RAD) and Agile. Experience in identifying and documenting detailed business requirements pertaining Solid understanding of Rational Unified Process (RUP) using Rational Rose, Requisite Pro, Unified Modeling Language (UML), Object Modeling Technique (OMT), and Object-Oriented Analysis (OOA). Complete experience different phases of SDLC, such as requirements gathering (Use Case Modeling), Change Management (Clear Quest), Version Control (Clear Case), project planning (MS Project), and testing (QA Wizard Pro) Excellent Business writing skills in writing Business requirements document, USE Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS), Business Continuity Plan (BCP), and Workflows. Excellent skills in Unified Modeling Language (UML) diagrams, such as Use Case diagrams, Activity diagrams, Class diagrams, and Sequence diagrams. Full understanding of RAD, Waterfall, Spiral Methodologies Rational Unified Process. Experience in Rational Requisite Pro and Agile Methodology. Interacted regularly with the development team, database designer and the higher management to meet the deadlines of Project milestones. Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross-platform environment. Strong analytical skills used in business and requirements analysis for a variety of industries. Extensive project and team management experience covering large and small projects. Other experiences include methodology development, facilitated sessions, proposal development, functional testing and software metrics & other quality assurance techniques. Keen problem-solving skills allowing rapid assimilation and resolution of complex problems. Excellent written and oral communication skills with the ability to communicate appropriately in business and technical situations at all levels. Deft at using AutoCAD with innate abilities of contract administration and dealing with multiple stakeholders on a number of projects simultaneously. Expertise in handling product drawings, dimensional inspection reports, process parameter, process capability & functional testing reports. Excellent communication, public relations, problem-solving and leadership skills, combined with deep knowledge of engineering. Experience of both of client’s and developer’s viewpoints in outsourcing situations.

Skills

TECHNICAL SKILLS:

• Project Methodologies : Rational Unified Process (RUP), Agile, Waterfall

• Requirement Management Tool : Rational Requisite Pro

• Design Methodologies : Unified Modeling Language (UML)

• Methodologies : Rational Unified Process (RUP), Agile, Waterfall

• Operating Systems : Windows NT/XP/Vista, UNIX, Mac OS X

• Programming Languages : SQL, PL/SQL

Experience
09/2020 to Current
BUSINESS ANALYST Amita Health Claremore, OK,
  • Experienced in understanding the business issues and analyzing the current market status and carry out data changes in the organization
  • Maintaining good relations with clients and analyzing their requirements and suggesting proper methods to the requirements
  • Developing functional and system design specifications for the client understanding their needs
  • Using advanced techniques such as e-commerce and adapting other marketing strategies for the development of the company
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Excellent Knowledge of Business writing skills in writing Business requirements document, USE Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS), Business Continuity Plan (BCP), and Workflows.

● Excellent skills in Unified Modeling Language (UML) diagrams, such as Use Case diagrams, Activity diagrams, Class diagrams, and Sequence diagrams.

● Experience in Full understanding of RAD, Waterfall Methodologies Rational Unified Process.

● Experience in Rational Requisite Pro and Agile Methodology

07/2014 to 06/2022
Business Development Manager Mastec Pueblo, CO,
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.
  • Participated in industry and trade organizations to build industry and customer alliances.
  • Liaised with channel partners to build business.
  • Identified new customers through pipelining, pre-qualification and territory analysis and management.
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Established new customer accounts using negotiation and sales closing abilities.
  • Established strong client relationships to drive business development.
  • Coached, developed and motivated team to achieve revenue goals.
  • Resolved customer complaints regarding sales and service.
  • Prepared budgets and approved budget expenditures.
01/2002 to 06/2014
Business Administrator Pfizer Los Angeles, CA,
  • Managed office operations, scheduling and inventory audits.
  • Implemented business processes to streamline daily operations and increase efficiency.
  • Fostered client and vendor relationship building through consistent and effective communication.
  • Maintained work safety and followed established operating procedures and practices.
  • Defined and understood team member responsibilities to enhance group efficiency and performance.
  • Documented business requirements, functional specifications and training procedures.
  • Represented company at industry meetings, conferences and trade shows.
  • Assessed need for new or enhanced systems and applications to accomplish business objectives.
  • Increased overall efficiency and improved morale by implementing employee incentive programs.
Education and Training
Expected in 05/2001
DIploma in Business Administration: Business
NM College - Mumbai,
GPA:
Expected in 06/1999
Bachelor in Architecture: Architecture
LBH College Of Architecture - Mumbai,
GPA:
Accomplishments
  • CERTIFICATIONS: Coursera
Certifications

Introduction to Business Analysis Using Spreadsheets: Basics Training - 2022 -Coursera

How to create a Jira SCRUM project-2022-Coursera

Get started with Jira-2022 -Coursera

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Resume Overview

School Attended

  • NM College
  • LBH College Of Architecture

Job Titles Held:

  • BUSINESS ANALYST
  • Business Development Manager
  • Business Administrator

Degrees

  • DIploma in Business Administration
  • Bachelor in Architecture

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