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business analyst resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Summary

Business Analyst with 1.5 years of experience, possessing a distinctive combination of skills, comprising business analysis, software development, quality assurance and market research experience in medical device business delivering cost-effective solutions to meet shifting organizational demands. Excels at cultivating, managing and leveraging client relationships.

Highlights
  • Market Research
  • Business process improvement
  • Business and requirements analysis
  • Business Intelligence Softwares
  • Microsoft Office proficiency
  • Performance tracking and evaluation
  • Trained in Java, C, C++, SQL
  • Process Quality Control
  • Knowledge in Medical Devices Industry
  • Lean Ace Certified and Green-Belt Trained
  • Customer service-oriented
  • Advanced problem solving abilitiesStrong decision maker
  • Excellent communicator
  • Exceptional time management skills
  • Computer-savvy
Accomplishments

Genpact:

  • Promoted to Senior Business Analyst after just 10 months of employment
  • Awarded 'best team member of the month' for initiating many new projects and for best client communication
  • Received 'Customer Award' for delivering the best report of the month
  • Led a 8-person team in quality assurance that delivers more than 20 reports per week
  • Attended and conducted Lean Six Sigma and Rapid Improvement events every week week

Mu-sigma Business Solutions:

  • Promoted to Business Analyst from a Junior-Intern after within 2 months of employment
  • Awarded 'Spot Award' for best client communication and client satisfaction

eBay IDC:

  • Received the IDC Idol title for year 2011 for best team performance



Experience
Business Analyst, 01/2012 to 02/2014
Moody's Investors Service, Inc.Omaha, ,

Executed the following roles and responsibilities for a world-leading health care and medical devices company:

  • Tracked, analyzed and interpreted trends for client and their competition in their business implementation and market opportunities
  • Conducted primary and secondary market analysis of medical devices' business processes at a global level and made recommendations based on the findings.
  • Provided extensive competitive analysis reports that include SWAT analysis, client satisfaction scores, revenue and forecast analysis
  • Enhanced team efficiency and customer satisfaction by providing efficient and accurate market reports
  • Designed automatic distributing multi-technology friendly reports through XML coded software
  • Defined the scope, goal and budget of new projects that involve medical devices business, competition and new strategies for client

Quality Control Activities:

  • Reduced team operating costs by 40% by streamlining processes through Lean and Six-Sigma methodologies
  • Developed deliverable quality control and time management strategies ; devised quality metrics used to determine inefficiencies and areas for improvement.
  • Documented process flows and developed requirements for functional improvements and enhancements.

Business Intelligence Consultant, 06/2011 to 11/2011
Verizon CommunicationsFort Oglethorpe, ,

Provided Data services and support for an international tobacco business client

  • Developed a sales and invoice data services system with the use of technologies like SQL Server 2008/2005 programming, SSIS, SSAS and SSRS.
  • Provided business data query management, data maintenance and support services
  • Provided reports on daily Sales and Marketing, Invoice and forward orders
  • Delivered reports on the trade profitability evaluation of the client's business
  • Provided Data Warehouse management

Business Analyst - Intern, 2011 to 04/2011
MckinseySeattle, ,

Performed an analysis based research for a new product launch of a world-leading software development firm

  • Tracked the sales and marketing strategies using SAS, SPSS programming and survey analytics.
  • Performed discrepancy analysis on survey data to analyze and interpret sparse responses of customers
  • Implemented segmentation and customer profiling for their new product release
  • Performed an extensive driver analysis based on survey data for identifying factors affecting the new product launch

Software Engineer - Product development -Intern, 04/2009 to 11/2009
EBay IDCCity, ,

Played a support and development role for the eBay sellers forum

  • Designed and developed th e Seller Dashboard, an internal feature tool that supports 'eBay Sellers Account'.
  • Hands on experience on customized Eclipse development environment, ClearCase, eBay Specific Application Frameworks, HTML, Java and JavaScript
  • Trained on version management for maintaining multiple editing access to files
  • Provided post-deployment support for error-free and continuous functioning of the tool
Education
Master of Science: Software Engineering, Expected in 2011 to PSG College of Technology - ,
GPA:

GPA 8.16/10.0

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Resume Overview

School Attended

  • PSG College of Technology

Job Titles Held:

  • Business Analyst
  • Business Intelligence Consultant
  • Business Analyst - Intern
  • Software Engineer - Product development -Intern

Degrees

  • Master of Science

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