business analyst resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Detailed accounting professional with over 10 years of experience maintaining financial records and reviewing financial activity. Quick and eager learner with acute attention to detail and consistent track record of identifying process improvements to drive quality, accuracy, and efficiency. Quick and accurate to meet strict deadlines while managing multiple tasks. Dedicated with strong work ethic and resourceful nature.

  • Collections and invoice processing
  • Variance resolutions
  • Expense account management
  • Month-end documentation
  • GL reconciliation
  • Payment processing
  • Time management
  • Microsoft Excel
  • Balance Sheet
  • Conflict Management
  • Teamwork
  • Meeting Deadlines
  • Account Reconciliation
  • Payroll operations
  • Purchasing
  • Budget forecasting
  • Report preparation
  • Research and due diligence
  • AR and AP expertise
  • General ledger accounting
  • Leadership
  • Problem Solving
  • Technical Assistance
  • Customer Service
06/2022 to 02/2023
Business Analyst Atlantic Tele-Networks Atlanta, GA,
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Performed gap analysis to identify areas of improvement.
10/2021 to 06/2022
Sales Representative Travel + Leisure Co. Waikoloa, HI,
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Won new business by articulating full value of company's capabilities to prospects.
  • Conducted market research to identify potential opportunities and understand customer needs.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Achieved or exceeded company-defined sales quotas.
  • Managed an average of 100 customer calls per day.
01/2014 to 07/2021
Senior Accountant Ocean Spray Chicago, IL,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw office inventory and timely reordering of supplies.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Oversaw daily functions.
  • Recorded transactions to adjust various Balance Sheet/ Income Statement Accounts
  • Performed account reconciliations on a monthly basis
  • Prepared various year end schedules to meet external Audit needs
  • Owned monthly analysis of General Ledger and reconciliation and performed adjustments as needed.
  • Completed year-end closing processes with controllers and external auditors.
  • Reviewed documents and accounts for discrepancies and resolved variances.
  • Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
  • Updated general ledger with latest entries.
  • Partnered with auditors to track errors and add contributions to maintain accuracy.
  • Reconciled accounts and created documents for monthly closure procedures.
  • Leveraged finance knowledge to strengthen controls and improve transparency.
07/2009 to 01/2014
Auditor Financial Industry Regulatory Authority, Inc. Chicago, IL,

● Took responsibility and ownership of client files, by independently managing work flow and presenting complete work on a timely basis

● Understood the client’s industry and recognizing key performance drivers, business trends, and emerging technical and industry developments

● Identified and resolved routine accounting, audit and tax issues

● Year end and interim audit executions, assessing clients’ compliance with professional and legal requirements as well as advising on possible ways of improvements

● Ensuring the client companies’ accounting policies are strictly adhered to and that accounts are prepared in accordance with statutory requirements.

● Preparation of Fixed Asset and Depreciation Schedules where absent in client companies and also Bank Reconciliation Statements and Income Tax computations.

Education and Training
Expected in 06/2008 to to
Bachelor of Science: Accounting
Covenant University - Nigeria,

Canadian Equivalent of Bachelor of Commerce – IQAS

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Resume Overview

School Attended

  • Covenant University

Job Titles Held:

  • Business Analyst
  • Sales Representative
  • Senior Accountant
  • Auditor


  • Bachelor of Science

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