Business Analyst Cum QA Resume Example Client State Of NEW JERSEY, Judiciary

BUSINESS ANALYST CUM QA

Summary

Creative and result oriented consultant with over 15 years of experience as a Business Analyst, Technical Writer and a Training professional. Possess extensive experience managing multiple technical and business projects for a wide cross section of industries like Education, Banking, Insurance, Manufacturing and Government. A highly motivated, self-starter with proven ability to multi-task and a great team player with excellent leadership and communication skills.

Skills

Requirement gathering
Agile, Iterative, and Waterfall, working knowledge of PEGA
SQL
Databases- Sybase and Oracle
MS Office 365 (Project, PowerPoint, Excel, Word)
HP Quality Center, BMC Helpdesk tool

Other Tools-RoboHelp, Camtasia, SnagIt
User acceptance testing
Forecasting and Planning
Technical documentation
Training

Experience

Business Analyst Cum QA | 03/2010 to Current
Client- State of NEW JERSEY, Judiciary - Trenton, NJ

Modernization of mainframe Legacy system The scope of this project was to modernize the mainframe ACMS and the standalone JEFIS System to web enabled eCourts system.The project was initiated to cater to the needs of electronic filing, and processing Law, Special Civil and Foreclosure and cases.

Responsibilities:

Reviewed and documented existing processes and re-engineered, “as is” and “to be” for case management systems like ACMS (Automated Case Management Systems) to interface with eCourts that is web based modern system for CRIMINAL and CIVIL Courts
Served as a liaison between clients and software development team/subject matter experts
Documented complex mapping diagrams and process flows including new specs, business rules, screen mockups, mapping legacy data, use cases, data flow diagrams and process flow diagrams as outlined by federal and state regulations- for the organization legacy systems.
Coordinating testing plans, monitoring and defect tracking
Worked closely with the development and functional teams during system testing and user acceptance testing phases, created test plans and test cases
Spearheaded the e-mailbox requests, adhoc queries and prepared reports for the senior management for monitoring purposes
Tracked user stories and prioritized the backlog for continuous delivery
Executed projects through the entire SDLC from gathering requirements, designing, developing, testing, deploying and support phases.
Coordinated and organized meetings across multiple teams which include vendors, integration teams, infrastructure, configurations, operations, end users, business partners, testing teams and managers.
Worked on different documents related to requirement, functional specifications, business acceptance document, cost and timeline analysis, process flow, use cases, test cases, implementation plan and lessons learned
Proposed process improvement strategies to track the requirement changes, status, business expectation, cost, timeline and other key metrics, which helped provide information to all the teams in a quicker way.
Used helpdesk data and queries to provide feedback to project and team leads to modify applications
Trained users and provided them with on-line training tutorials and videos
End User Support/Production Support and issue resolution

Environment:

Quality Center, IBM Mainframe, DB2, Manual Testing, MS Office, BMC, SCRUM, PEGA

Business Analyst/Tech Writer | 09/2009 to 12/2009
Client- DoITT NYC - Manhattan, NY

E-Arraignment application The project is an initiative of the Criminal Justice Coordinator.

The New York City Mayor's Office of the Criminal Justice Coordinator (CJC) and the Department of Information Technology and Telecommunications (DoITT) has engaged Dimension Data, Inc.(DiData) as System Integrator for the Integrated Justice Project Phase 2 (IJP2).

Responsibilities:

Served as a liaison between operations and technical team to convert business requirements into technical solutions
Analyzed and managed test environment and all documentation on SharePoint.
Used Visio to create business and technical diagrams to document and organize complex ideas, processes, and systems.

Environment: Quality Center, MS Office, SharePoint, Manual Testing

Business Analyst/Project Manager | 03/2009 to 09/2009
Client- OHSP(Off of Homeland Security and Prep) NJ - Hamilton, NJ

NJ-DEx This project is an initiative by the NJ State Police and supported by OHSP.

The purpose was to encourage all law enforcement agencies, municipalities and other judicial bodies of various counties to share their data on a common platform.

Automatic License Plate Reader The project was aimed to develop a vendor neutral standard for all the vendors using different ALPRs.
It was to be based on NIEM or Global Justice XML data interface which was going to be usable/ attainable from all LPR vendors interested in joining.

Responsibilities:

Identified and analyzed business needs and provided innovative recommendations for technology solutions
Worked extensively in testing boundary coverage to ensure the functions worked as expected
Created test plans and procedures as per business requirements in Quality Center.
Developed test cases in excel for functionality testing and integration testing.
Performed sign-off after development work is complete to ensure requirements are met prior to UAT
Monitored the project timelines

Environment: XML, GJXML, GJXDM, Java, MQ and Oracle database, MS Office, MS Project

Business Analyst Cum Technical Writer | 03/2008 to 02/2009
Client- State of NEW JERSEY, Judiciary - Trenton, NJ

The ITO department of The Administrative Office of The Courts is involved in a number of applications for its various activities.

1. Project: JHRIS (Judiciary Human Resources Information System) –Web Enabling Team

2.Project: OSMOSIS (Official Strategic Management of State Interpreter System) – Web Enabling Team

Responsibilities:

Acted as the liaison between Information Technology Team and Trial court business Team on RUP Artifacts
Performed Data mapping, logical data modeling, created class diagrams and ER diagrams
Maintained Test log and Wrote test Evaluation, Summary Reports.
Wrote BRD, FRD, use cases, test scenarios, test cases for testing the functional and non-functional aspects.
Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams; created the AS-IS and TO-BE process flows.

Environment: Rational Rose, Rational Requisite Pro, SharePoint, MS Project, MS Office.

Education and Training

Madurai Kamaraj University - Madurai, INDIA

M.S

Computer Applications, 11/2002

Activities and Honors

Member of Society for Technical Communications

Resume Overview

Companies Worked For:

Client- State of NEW JERSEY, Judiciary
Client- DoITT NYC
Client- OHSP(Off of Homeland Security and Prep) NJ

School Attended

Madurai Kamaraj University

Job Titles Held:

Business Analyst Cum QA
Business Analyst/Tech Writer
Business Analyst/Project Manager
Business Analyst Cum Technical Writer

Degrees

Business Analyst Cum QA Resume Example

Resume Score: 80%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes