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Business Analyst Resume Example

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BUSINESS ANALYST
Summary
I have over twenty (20) years of experience in an educational and business management capacity. I have worked as an assistant in various departments and positions to include administrative assistant, administrative coordinator and business analyst. I have learned flexibility and diplomacy such positions require for higher education environments. From my work with Columbus State University I have sharpened my organizational skills and my ability as a self-motivated individual to accomplish tasks quickly and efficiently. In my past positions, I have gained experience in research, training, budgeting, and much more. I am willing and able to learn new skills and apply them to the position for which I am selected.
Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Professional and mature

  • Flexible
  • Leadership/communication skills
  • Budgeting expertise
Experience
COLUMBUS STATE UNIVERSITYColumbus, GeorgiaBusiness Analyst02/2012 to 11/2014
  • Worked in University Information and Technology Services area.
  • Reports to the CIO.
  • Responsibilities included managing multimillion dollar IT budget, procurement, vendor management, and acts as a liaison between the IT department and other departments at the University.
  • Maintain and reconcile budgets; monitor expenditures and perform simple account analysis; prepare and authorize payment within prescribed limits and assist in the yearly budget process.
  • Safeguard the confidentiality of the office by exercising discretion in communicating information and in the handling of university records, human relation files, payroll, budget account reports and similar confidential items.
COLUMBUS STATE UNIVERSITYColumbus, GeorgiaAdministrative Coordinator06/2009 to 01/2012
  • Provide administrative support for the Chief Information Officer, Directors and Department of 41 people at Columbus State University.
  • Manage the schedule/calendar; make travel arrangements, screen and handle telephone communication; greet visitors and deal with administrative issues/inquires as is appropriate.
  • Supervise Administrative Staff; *Assists in administrative problem solving and in policy development.
  • Responsible for performing varied administrative and secretarial functions requiring initiative and independent judgment.
  • Event Planning and Execution; catering details, conferences, luncheons, and departmental activities.
  • Assist with Information Technology Service's functions; prepare routine to complex correspondence for distribution by using various computer applications and database entry and/or typing the documents assigned; organize and facilitate meetings and special events.
  • Safeguard the confidentiality of the office by exercising discretion in communicating information and in the handling of university records, human relation files, payroll, budget account reports and similar confidential items.
  • Create online application announcements, review applications and assist in recruitment activities.
  • Daily use of Microsoft Office 2010 and 2013 (PowerPoint/Excel/Publisher/Word).
COLUMBUS STATE UNIVERSITYColumbus, GeorgiaAdministrative Assistant07/2003 to 05/2009
  • Assisted in supervising student assistants, training them in handling incoming calls, answering user questions and with end user support, *Requisition materials, supplies and forms, receive stock issues and keeps inventory records on items stores.
  • Maintains files for purchase orders issued for equipment, maintenance/contracts and software/license.
  • Ensure that incoming items are given to appropriate personnel, provides reports upon request.
  • Maintains records of material for library and database.
  • Coordinate travel and training arrangements for staff, maintains travel requests and expense statement files.
  • Records and updates annual and sick leave records for staff.
  • Maintain various computer databases, spreadsheets, administrative websites and other data files.
COLUMBUS STATE UNIVERSITYColumbus, GeorgiaExec. Secretary Vice President07/1999 to 07/2003
  • Secretary to the AVPAA and Secretary to the Director of Grants and Sponsored Programs.
  • Also acted as liaison when Director is out of office to help faculty with grant approvals and grant information.
  • Also Secretary for Director of Nine University and College International Studies Consortium of Georgia *Complete and thorough knowledge of MS Office, and campus budgeting system.
  • Co-editor of The Academy.
  • Responsible for maintaining records and facilitating payments of accounts for faculty development budget, Graduate Council budget, special faculty grant budgets, and student academic travel budget.
  • Worked with and processed faculty travel applications and reimbursements of funds.
  • Responsible for updating and collating new faculty handbooks and collating handouts for Faculty Planning Week.
  • Performed first line supervisory responsibilities; engaged in budget, supply, records management, payroll, registration, mail and file operations *Reviewed all payroll actions, assisted staff with all payroll issues and timekeeping.
  • Independent, problem solver, capability to multitask.
  • Dependable, conscientious, reliable, highly efficient, imaginative and personable.
  • Self-motivated and successful in effective team leadership.
COLUMBUS STATE UNIVERSITYColumbus, GeorgiaReceptionist07/1995 to 07/1999
  • Answer approximately 100+ incoming telephone calls daily, making proper connection or taking messages, trouble - shooting software and hardware calls, resolving by phone when possible, and handling other miscellaneous requests, perform first-level problem determination; refer second-level questions and problems to appropriate party.
  • Responsible for routing incoming correspondence, making arrangements to return equipment to vendors and requests maintenance repairs for computer and office equipment.
Education
Associate of Science:Computer ScienceColumbus State University

Computer Science

Skills

administrative support, budgets, computer applications, conferences, contracts, databases, dependable, event planning, forms, inventory, team leadership, meetings, Excel, Microsoft Office, office equipment, payroll, problem solving, procurement, secretarial, self-motivated,lean six sigma, spreadsheets,supervising, user support, trouble - shooting, typing, vendor management.

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Resume Overview

Companies Worked For:

  • COLUMBUS STATE UNIVERSITY

School Attended

  • Columbus State University

Job Titles Held:

  • Business Analyst
  • Administrative Coordinator
  • Administrative Assistant
  • Exec. Secretary Vice President
  • Receptionist

Degrees

  • Associate of Science : Computer Science

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