Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

More than 8 years of professional experience in Finance, Healthcare, Mortgage and Insurance Domain Strong experience of working on EIDM (Enterprise Identity Lifecycle Management) tool for various CMS (Centers for Medicare and Medicaid Services) Applications. Extensive Business Analysis experience and contributed in all the phases of Software Development Life Cycle including requirements gathering, analysis, design, implementation, testing and deployment Multi-year experience in Journal Ledger, Fixed Assets and Capital Management and excellent coordination with onsite or offshore development and testing teams Identify stakeholders, contributors, and final approver for the business and technical requirements. Extensive experience of working on CRM applications and gathering requirements for the CRM applications Experience in Defining set of permissions, Creating Roles and Assigning Roles to Users using Microsoft SharePoint Portal Server 2003 Excellent in Developing and evaluating Business Process Models, Oracle Field Service, Oracle Service Contract, Oracle Data warehousing and Business intelligence, Enterprise data warehousing Experienced in applying software engineering methods such as Waterfall, Rational Unified Process (RUP) and AGILE-Scrum/Sprint in business analysis Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (SSIS, SSRS, Microstrategy, Reporter, Supervisor, Designer, and Web Intelligence). Experience in various programming languages (SQL, PL/SQL, XML, XSLT) and operating hardware and software applications including TOAD, WCMS, HTML, Dreamweaver, Crystal Reports, Oracle Discoverer, Query Analyzer, Teradata, and SQL Navigator. Experienced in defining test cases, and developing test plans, creating test scripts, analyzing bugs, interacting with QA / Dev teams to fix errors, performing User Acceptance Testing (UAT) etc. Used iRise to create incredibly realistic simulations of web, desktop and mobile applications that stakeholders can actually use and test - all before writing a single line of code, Created iRise visualizations. Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and Test Scripts. Versatile IT professional with vast knowledge of Enterprise Project Lifecycle methodology. Business requirement gathering and system engineering expert with strong background in project management and product support.

  • HPKnowledge of Product Lifecycle Management (PLM)
  • Project tracking
  • Waterfall framework
  • PMP Certification
  • Change Management
  • Technical writing
  • Activity diagram, MS Visio
  • Use Case Diagram
  • Business Process Modeling
  • Gap Analysis
  • Impact Analysis

Excellent Team Player

08/2012 to Current
Business Analyst Saic (Science Applications Int.) Silver Spring, MD,
  • The Centers for Medicare & Medicaid Services (CMS) has developed the IACS application to control issuance of electronic identities and access to CMS web-based applications.
  • This was achieved through EIDM (Enterprise Identity Lifecycle Management).
  • Through IACS, an individual was able to register for any of the CMS applications.
  • Registration requests are reviewed and approved using a hierarchical system of approvals referred to as the Chain of Trust.
  • Typically, the requests are approved in the following manner: End User requests are approved by Approvers (for some applications, the Helpdesk functions as the Approver); Approvers are approved by Authorizers (for some applications, the Helpdesk functions as the Authorizer); Helpdesks who do not have approval authority are approved by Authorizers.
  • Authorizers are approved by the Business Owner or their designee.
  • Responsibilities:.
  • Responsible for Business Analysis in all phases of e-Expedited Software Development Life Cycle(XLC) including requirements gathering.
07/11 to 08/12
Business Analyst Saic (Science Applications Int.) Sterling Heights, MI,
  • Fund Order Routing and Tracking Environment - Unit Dealing: Unit dealing functionality was developed to support client's trading in Unit Trusts, Fund of Hedge Funds (FOHF), Fund of Funds (FOF).
  • This involves providing the capability to carry out: Receipt of instructions from fund managers, underlying clients and instructions generated Placement of instructions to the internal and external transfer agent (TA)/fund distributor Booking the confirmed/unconfirmed unit deal instruction to accounting and settlement notification Receiving feeds from Internal & External parties (I.e.
  • Prices and FX rates) CFR Conventional fixed-rate mortgages online tool was developed to have a consistent interest rate for their entire term.
  • A fixed-rate mortgage payment calculator facilitates the user to budget a specific payment amount into user's monthly expenses.
  • Responsibilities: Clearly communicated business requirements to the global business partners and offshore teams Expertise in managing technical conversations reg.
02/10 to 06/11
Senior Business Analyst Lpl Financial Services MD, State,
  • Payment Gateway Services (PGS) has provided users facility to pay their bills will ease of services.
  • PGS allows HP servers to interface with Chase bank.
  • Online buyers can pay their bills with ease.
  • The aim of this engagement is to give corporate clients of the HP to interface with the server of Chase Bank and Global Banking System (GBS) and the Wholesale Banking System (WBS) Claims applications for wire transfer inquiries and investigations.
  • The Orbital payment gateway, web enabled payment processing tool can establish secure transaction processing in a true one-stop-shop environment.
  • It collects, delivers and encrypts customer's payment information during electronic transmission.
  • Responsibilities: Extensively involved in every phase of the SDLC, Agile process starting from Inception to Transition.
  • Very good understanding of iterative and waterfall methodologies.
  • Expertise in managing technical conversations regarding application development projects, with a focus on .Net 3.5/4.0 with very good understan.
08/2008 to 2010
Business Analyst Saic (Science Applications Int.) Travis Air Force Base, CA,

•Extensively involved in every phase of the RUP process starting from Inception to Transition.

•Extensively worked on Web based application services, Web Content Management System, Dreamweaver, ASP.Net, Team-center, Oracle application services, Oracle Cloud Services with Enterprise suite.

•Experienced in Used Rational Clear Quest to report defects, IBM Rational Rose, IBM Business Process Management

•Used iRise to create incredibly realistic simulations of web, desktop and mobile applications that stakeholders can actually use and test - all before writing a single line of code, Created iRise visualizations.

•Experienced in ILOG JRules Business Rule Management for team and providing an integrated business rules and events management platform to improve the quality of transaction and process-related decisions

•Created reporting and analysis with OBIEE. Custom OBIEE stock analytics on Teradata and SQL Server with custom Security.

•Able to understand workflows, configurations, back-end components within a highly complex and integrated environment.

•Working knowledge of Micro-Strategy BI toolset and business workflows in JDA demand.

•Developed and executed test cases for systems testing and User Interface Acceptance testing

•Was Responsible for development of some custom components based on Flex components to implement some customized functionalities.

01/06 to 07/08
Business Analyst Anaheim, ,
  • FX4Cash Brokerage System is an online Foreign Exchange Trading Service, Investment Holdings for spot and forward market.
  • It provides 24-hour online access to the foreign exchange markets through the Trading Station.
  • The overall functional design strategy is as follows: Recognized FX relevant payment instructions.
  • Sent them to FX4Cash Engine for FX Conversion.
  • Released them to the relevant back end transaction processing application as local currency payments Second phase covered ability to process the insurance claim for remittances for FX4Cash customers.
  • All Asset and wealth management offers diversified services to its customers and is the leading providers of property and casualty insurance.
  • The project was to lower the days taken to process the claims.
  • Deutsche was making enhancement in legacy claim process system.
  • Insurance claims retrieval system was enhanced/developed for claim centric data retrieval, internal/external claim communication, progress tracking and follow up timely return to work, c.
02/2004 to 11/2005
Business Analyst Saic (Science Applications Int.) Andover, ,
  • Online Banking System There are many core-banking components in the system.
  • The main components include account payables, account receivables, general ledger, bank reconciliation etc.
  • I was responsible for Receivables component.
  • The component is keeping track of customers who owe money to banks for goods and services they have been provided.
  • The features include customer-receiving payments, money transfer from one account to another account, credit party/beneficiary details.
Technical Writer Saic (Science Applications Int.) Indianapolis, ,
  • Performed requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices.
  • Developed excel models to derive the amortization schedule for Whole loan products and Mortgage Backed Securities, supported loan syndication, loan trading systems and loan lending processing.
  • Sound understanding of Object Oriented Analysis and Design [OOAD] and proficient in documentation of AS IS and TO BE business processes.
  • Involved in GAP Analysis to know AS-IS and TO-BE position of project before preparation of functional specifications and Blueprint Drafted UML Diagrams such as Use Cases, and Swim Lane Activity Diagrams, and reviewed with SMEs Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams (DFD).
  • Developed business process models in RUP to document existing and future business processes.
  • Performed Business Process Mapping and performed AS.
Expected in 2004
Masters of Business Administration: Information Technology Management
Shivaji University - Kolhapur, Maharashtra
Expected in 2002
BS: Computer Science
Shivaji University - Kolhapur, Maharashtra

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