Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Motivated Business Analyst successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent problem solving and interpersonal skills.

  • 3PL knowledge
  • LTL knowledge
  • Rate negotiations
  • Cost reduction
  • Results-oriented
  • Rate negotiations
  • Detail-oriented
  • Cost reduction
  • Types [80-90] WPM
  • Works well independently
  • Customer service-oriented

Named “Lean Six Sigma Green Belt” Candidate in 2012.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Computed Data Reports

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Business Analyst, 2006 to 02/2013
Scientific GamesTopeka, KS,

Documented process flows and developed requirements for functional improvements and enhancements.Manipulated data using pivot tables, pivot charts and macros.Identified process boundaries and determined opportunities to automate processes and functions.

Developed metrics used to determine inefficiencies and areas for improvement.Developed organizational change management strategies.

Accounts Receivable, 03/2005 to 09/2005
Productivity IncDenver, CO,

Verified details of transactions, including funds received and total account balances.

Suggested process improvements to secure prompt and regular receipts for the organization.

Coded the general ledger and processed vendor invoice payments.

Worked closely with Accounting Manager and Controller

Balanced batch summary reports for verification and approval.

Researched and resolved billing and invoice problems.

Accounts Receivable/Office Manager, 02/1992 to 09/2003
Handy PantryCity, STATE,

Executed accounts receivable reporting enhancements and reconciliation procedures.

Managed accounting operations, accounting close, account reporting and reconciliations.

Evaluated accounting requirements during discovery meetings with potential clients

Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.

Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

Addressed and resolved non-routine, complex and unexpected variances.

Reconciled bank statements to clients' books and prepared financial statements from client documents.

: Accounting, Expected in
Gaston College - Dallas, NC

Coursework in Accounting and Finance

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School Attended

  • Gaston College

Job Titles Held:

  • Business Analyst
  • Accounts Receivable
  • Accounts Receivable/Office Manager


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