business analyst resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
  • With more then 3 years experience in Business Analysis, Data analysis and Team Management.
  • Experience with Tableau, Power BI, JIRA, SQL, Advanced Excel, MS Project & MS Visio.
  • Experience in facilitating JAR/JAD Sessions with project leaders and stakeholders.
  • Proficient in JIRA, SQL, PowerBI, and Tableau for data analysis and visualization.
  • Good Knowledge of SDLC methodologies: Waterfall and Agile.
  • Ability to interact professionally with a diverse group acting as a liaison between technology teams, support teams and business units.
  • Experience in organizing meetings, brainstorming sessions, walkthrough, one-to-one and group interviews.
  • Meticulous attention to detail.
  • Excellent organizational skills.
  • Excellent in performing GAP analysis, SWOT analysis, and Risk analysis.
  • Skilled at gathering and translating complex business requirements into actionable solutions.
  • Adept at working both independently and in a team-based environment.
  • Teal Player.
  • Forecasting and Planning.
  • Financial and Economic Data.
  • Process Mapping.
  • Waterfall & Agile.
  • Excellent Time & Project management.
  • MS Suits(Word,Excel,Powerpoint,Visio).
  • PowerBI for Dashboards.
  • Jira and Confluence.
  • Structured Query Language (SQL).
  • Smartsheet Management.
  • Charts and Layout.
01/2022 to Current
Business Analyst Atlantic Tele-Networks Little Rock, AR,
  • Collaborated with stakeholders to gather requirements, analyze User requirements and prepare Business Requirements Documents (BRD) and User Stories for development Team.
  • Developed reports or created dashboards, providing financial-related information to make informed business decisions.
  • Collaborated with peers to analyze the data, identify trends and patterns, and provide key insights to enable the business to make informed decisions.
  • Collaborate with project managers and perform Gap Analysis for business Requirements and create System Workflow.
  • Collaborate with underwriting and insurance policy rating team to create detailed requirement documents.
  • Assisted in building and maintaining Excel-based solutions to solve data problems
  • Responsible for supporting new initiatives, controls, and reports for development and implementation
  • Developed innovative, fact-based and achievable strategies and operating models based on evaluations.
  • Synthesized current business intelligence or trend data to support recommendations for action.
  • Deliver on reporting, analysis, data validation, and project related requests.
  • Used Visio to carry out business modelling and object modelling effort to develop information business architecture and workflow diagrams for rapid and controlled application development
  • Environment: SQL, Tableau, JIRA, Microsoft Visio, CRM, MS Excel, MS Powerpoint.
06/2020 to 11/2021
Business Analyst Atlantic Tele-Networks , ,
  • Served as a liaison between the business and information technology teams.
  • Worked on the enhancement of Credit Lending solutions for the ICICI Bank by 70% by implementation data management system using POWERBI.
  • Interacted with clients and stake holders to understand their business Requirements & objectives and converted the data into Use Epics and User Stories using Jira.
  • Elicit and document business requirements using various techniques such as interviews, document analysis, requirement workshops, and surveys.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Maintain IT relation by working with developer team during the User Acceptance Testing (UAT) and ensure the final product meets the documented requirements.
  • Worked with Subject Matter Experts during the requirement gathering process for approval of documents to be submitted to the developing and testing team.
  • Interacted with developers and Testers and made presentations for resource allocation and explain business requirements.
  • Worked with business clients to ensure Business requirements are completed and understood (initial drafts, peer reviews, walkthrough and signoff), and solution requirements satisfy Compliance and Regulatory policies.
  • Worked with Risk management team to identify various risk factors involved like Credit Risk, Liquidity Risk and Counterparty Risk.
  • Documented the Business Requirement Specifications and developed the requirement Traceability Matrix.
  • Participated and documented JAD sessions to identify business rules and requirements and documented them in a format that can be reviewed and understood by both business and technical people.
  • Worked on the Business Requirements specifications and participated in the joint requirement planning sessions with other business analysts and Scrum master
  • Documented issues, action items, user requirements, or deliverables from project meetings.
  • Develop UML Use cases, Activity Diagrams, Business Process Modelling diagrams
  • Environment: SQL, JIRA, Share Point, UML, MS- Office, MS- Project, Visio, Microsoft PowerBI.
04/2019 to 05/2020
Data Analyst Ihs Markit , ,
  • Conducted comprehensive analysis of clients' customer experience strategies, identifying inefficiencies and areas for improvement
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
  • Leveraged SQL to extract and analyze data from clients' databases to support decision-making
  • Created and presented insightful visualizations using Power BI and Tableau to facilitate data-driven discussions among stakeholders
  • Conducted gap analysis to identify areas for improvement in business processes and systems.
  • Coordinated project Sprints & backlogs activities and maintained documentation using Jira and Confluence in an EPIC, User Stories and Tasks manner.
  • Conducted in-depth analysis of client's business processes, identifying inefficiencies and areas for improvement
  • Environment: SQL, Power BI, Tableau, Jira, Confluence, Customer Experience
Education and Training
Expected in 03/2022 to to
FSRA Registered : LLQP Licenced
Durham College - Oshawa, ON
Expected in 03/2016 to to
Bachelor of Engineering:
Gujarat Technological University - Ahmedabad,
Expected in 04/2013 to to
Diploma in Engineering:
Gujarat Technological University - Ahmedabad,
Expected in to to
Practical Element: Business Technology
Fanshawe College - London, ON,
Expected in to to
IIBA Business Analysis Training: Applied Mechanical Design
Fanshawe College - London, Ontario

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Resume Overview

School Attended

  • Durham College
  • Gujarat Technological University
  • Gujarat Technological University
  • Fanshawe College
  • Fanshawe College

Job Titles Held:

  • Business Analyst
  • Business Analyst
  • Data Analyst


  • FSRA Registered
  • Bachelor of Engineering
  • Diploma in Engineering
  • Practical Element
  • IIBA Business Analysis Training

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