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Business Analyst Resume Example

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BUSINESS ANALYST
Professional Summary

Business Analyst with 6 years of experience in the IT industry. Expert on business and systems requirements, user acceptance testing, process improvement and end-user training. Motivated Business Analyst with the technical expertise and business acumen necessary to translate business requirements and objectives into scalable, highly resilient and successful system solutions.

Skills
  • Agile, Agile/Scrum, Waterfall
  • Workflow analysis
  • Business artifacts documentation
  • Data mapping
  • Graphical specs capturing
  • Test case scenarios
  • Gap analysis
  • Business process mapping
  • Data Flow Diagrams
  • Decision Analysis
  • Decision Modeling
  • SWOT Analysis 
  • Requirement Traceability Matrix (RTM)
  • Excellent communication & Interpersonal skills
  • MS Word, Powerpoint, Excel, Access, Outlook, Project
  • MS Visio, Enterprise Architecture, Balsamiq, Pencil, Project Rational Rose
  • Jira, HP Quality Center/ALM, Rally, Bugzilla, Clear Quest Systems Development
  • Salesforce, PeopleSoft,Siebel    
  • Crystal reports, Cognos, Informatica, Tableau, Qlikview
  • CA ERWIN Data Modeler
  • Oracle, MySQL, SQL, NoSQL
  • Java, C,C++,XML, HTML, CSS, JAVA SCRIPT
  • MS-DOS,Windows 95/98/NT/2000/XP/Vista/WIN7/Win8, MAC OS
Work History
Global Logic Technologies - (Google project)Business Analyst | Hyderabad, India | March 2013 - May 2015
  • Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions.
  • Worked closely with manager to analyze & understand Business requirements; gathered Functional Requirements (FR) and Non-Functional requirements (NFR) & translated the requirements into User Stories for Scrum process using Rally.
  • Led various Scrum meetings with development team to review Functional specification & design the system.
  • Generating requirement documents like BRD, FRD, Use cases and activity diagrams Controlling the change management process and managing the requirements of the process.
  • Collaborating the team and documenting business functionality by means of web portals, by providing a centralized repository for shared documents using WSS.
  • Scheduling team meetings, version control system for documents and calendars using WSS and Connecting with database and networks for external information of required module with WSS.
  • Ensuring the expectations of business users , building rapport with team & customer
  • Developing UAT cases and bridging the gap between stakeholders and the testing organization
  • In-depth knowledge of Rational Unified Process (RUP); risk engineering; data modeling and mapping; and design using UML, Rational Rose, and Visio.
  • Worked with the User Interface (UI) team to gather requirements for the GUI for the application.
  • Good understanding of Business process flow modelling using UML tools, Use case modelling and Entity Relationship Modelling.
  • Advanced knowledge of reporting tools such as Crystal reports, Cognos, Informatica and Business Objects

Randstad Technologies Associate Analyst | Hyderabad, India | January 2011 - March 2013
  • Worked as a Business Analyst/Quality Analyst for one of the major consulting companies by following agile methodologies to integrate data from 3 different vendors using ETL techniques.
  • Developing Use Cases, Business rules and define data format to be followed to publish data on the final reports.  
  • Developing process flow diagrams describing provider and member access to the web portals.
  • Collaborating and documenting business functionality by means of web portals, by providing a centralized repository for shared documents using WSS.
  • Development and periodic upload of user stories on JIRA.
  • Conducted scrum meeting with scrum master and product owner and defined all requirements and documented on JIRA.
  • Developing test scenarios, test plan and test case documents and performed automation testing.
  • Obtained business sign offs on the documents after thorough review.
  • Assisted in creation of the Functional Design Document from the Business Requirements Document which was used as the reference by the development team while preparing the design and held the responsibility of the required data setup for unit testing.
  • Creation of database objects such as tables, views, store procedures for reporting purpose.
  • Led the Change Control Process for changes submitted for the BRD after initial sign off with stakeholders.
  • Involved in the development of UAT Plan in conjunction with the UAT Team to ensure all acceptance criteria has been included.
  • Developed test scenarios, test plan and test case document in JIRA. Performed manual testing and generated issue log sheet for developers.
  • Maintained Requirement traceability matrix using JIRA to maintain all requirements.
  • Maintained a Traceability Matrix to uniquely trace and ensure all requirements requested have been addressed, developed, and tested in the project.

Cognizant Technology SolutionsJunior Software Engineer | Hyderabad, India | September 2009 - December 2010
  • As an associate engineer, worked with major clients to create a HR portal that makes effective communication and organization of HR related requests.
  • Implemented user acceptance testing with a focus on documenting defects and executing test cases.
  • Managing testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.Maintaining RTM for all the clients and monitor end to end testing activities.
  • Mapped current processes and offered recommendations for improvement.
  • Use of SharePoint for document tracking and maintenance of all project related documents at one place.
  • Assisted project manager in resource allocation, budgeting and risk analysis. Developed risk mitigation plans and implemented them to maintain the time lines of the project.
  • Developed project reports for weekly meetings with the Cognizant leadership to update on progress of projects.
  • Coordinated with business consultant and technical architects and delivered all projects with zero defects.
  • Led UAT test phase by collaborating with UAT users with over 120 clients (Microsoft, Alcatel-Lucent) users
  • Performed a key role in testing Java based Front end web applications and received 100% satisfaction from client users.
  • Developed wireframes, site maps and content inventories.

Education
Master of ScienceInformation Systems Texas A&M International UniversityLaredo, Texas | 2016
  • Recipient of Graduate Business Fellowship for the entire study of program.
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Resume Overview

Companies Worked For:

  • Global Logic Technologies - (Google project)
  • Randstad Technologies
  • Cognizant Technology Solutions

School Attended

  • Texas A&M International University

Job Titles Held:

  • Business Analyst
  • Associate Analyst
  • Junior Software Engineer

Degrees

  • Master of Science Information Systems

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