business analyst resume example with 4+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

I am a business analyst focused on IT processes, operations, and management passionate about creating positive, efficient, and successful work environments. I ensure my co-workers and chain of command know that I am invested in their success. I acquired 6 years of experience in serving as a liaison, leading analysis and requirement gathering efforts for IT managers, development/QA teams, stakeholders, and users. I utilize Scrum, Agile, and Project Management skills to ensure that my development team has everything they need to succeed and work with stakeholders and management to ensure roadblocks are removed. I also utilize Scaled Agile to promote agile framework at an Enterprise scale and go beyond just the facilitation of a team. I can conduct and guide joint rapid application and development sessions, service-oriented architecture, and requirement gap analysis. I use my scientific and instruction background to gather data, interpret analysis information, and report findings to deliver supported and data driven results and reports. I take pride in positive results and value service and leadership. I ensure that no one person can be a linchpin to success, and instead encourage everyone to drive the success equally.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Camden County Community College Blackwood, NJ Expected in 01/2017 CABP Certification : Management Information Systems - GPA :
Rutgers University School of Arts and Sciences Camden, NJ Expected in 01/2016 Bachelor of Arts and Sciences : Education and Computer Science, Business Management - GPA :
Highlights IT Management and Implementation Assessment and Analysis User Requirements/Story Writing Workflow and Process Analysis Diagramming System Functional Specification Design Business Application Development Software Development Lifecycle Management Project Management and Operations Team Building and Stakeholder Relations ROI Analysis and Process Improvement Troubleshooting and Problem Resolution Organizational Administration Waterfall and Agile Project Management Axure/ Wireframes
Triumvirate Environmental - Business Analyst
Cranston, RI, 10/2020 - 01/2022
  • Conducted interviews with clients to collect information on application development and users to document technical and functional requirements
  • Managed requirements using requirement traceability matrix (RTM) starting with business rules, functional requirements, technical requirements, use cases, and test cases
  • Partnered with clients to establish strategic solutions to aid in application functionality and improved efficiency while implementing changes
  • Developed strategies for risk management and schedules for current and future application enhancements and system implementations of corporate CRM, financial and HR employee appraisal systems
  • Provided detailed reports, process workflow and ongoing briefings to CIO and Executive Team regarding schedules, audits, business processes, operations, and ROI for process improvements
  • Successfully implemented VSEs first ERP purchasing system for materials, services, and inventory for direct and indirect purchasing in accordance with the Federal Acquisition Regulation (FAR)
  • Provided system analysis and data validation, security access, technical and procedural support for corporate ERP purchasing/accounting systems
  • Responsible for quarterly audit; testing, reporting, evaluating, remediating, and improving internal controls over financial reporting and operational efficiency of the company compliance
  • Designed reporting enhancement for internal controls on segregation of duties, production change management, software management, security, incident-handling, and data integrity for quarterly reporting.
Triumvirate Environmental - Business Analyst
Dallas, TX, 09/2019 - 05/2020
  • Led SharePoint reporting releases from inception to deployment by eliciting, validating, and prioritizing business requirements, maintaining schedules, testing enhancements, updating documentation, and training practitioners
  • Collaborated with senior developers to design user interface (UI) based on user stories and created product workflow diagrams
  • Conducted Function Point analysis of agile and waterfall releases by collaborating with Function Point SME, functional leads, and developers, reviewing requirements, and participating in sprint demonstrations to estimate schedule, effort, and profitability of 20+ critical systems.
Mantech International Corporation - Business Analyst I - Assistant Project Manager
Mclean, VA, 12/2018 - 08/2019
  • Defined project scope, tasks, required resources, goals and deliverables
  • Activity and resource planning, implementation of project
  • Developed process for conducting a baseline analysis on an internal communication’s mobile application for the company “Zip Whip”
  • Participated in bi-weekly Sprint planning meetings to develop team strategies and define project goals for testing; SQA and application release
  • Attended daily Scrum meetings, maintained application releases for projects on Kanban board in Jira and Wiki
  • Identified and recommended corrections to gaps and software deficiencies to stakeholders regarding prioritization and required remediation or application enhancements
  • Ensured 2 development teams had testable requirements with corresponding user stories, use case, test plans and scripts
  • Reviewed, updated, or created documents required for the “Zip Whip” application release process
  • Experienced in analysis of fine-tuning of developed applications to improve functionality with SOA architecture
  • Organizing and managing Project Team of 12 in office and team of 123 technicians out of office
  • Oversaw time management, cost estimation and developing budget for multiple projects simultaneously
  • Saved company over 50k in consulting fees associated with software fixes, enhancements, application development and implementation
  • Creating schedules and project timeline while monitoring progress and tracking deliverables
  • Responsible for customer and client satisfaction, progress reporting, and adjusting/managing/implementation of changes throughout the duration of the project
  • Clients that I have directly worked with: - Harbor Industries, Genesis Logistics, Marlboro, Taco Bell, Johnson, and Johnson, Dollar General, Kellogg’s, Macy’s, Eckerd Pharmacy Conversion.
Avacend, Inc - Junior Business System Analyst
City, STATE, 06/2016 - 10/2018
  • Conducted sessions with stakeholders throughout the software development life cycle (SDLC) to define business and functional requirements
  • Lead author of business requirements documentation, use cases, functional/non-functional requirements, U/I Mockups, demos, user acceptance testing scripts, and user manuals for 3 major projects supported by the Salesforce platform
  • Coordinated and led meetings between development administrators, developers, and project managers to ensure completeness and coherency from all areas of projects
  • Excellent collaborative abilities with teams as well as verbal and written communication skills
  • Produced and streamlined templates of wireframes through Axure
  • Trained all business analysts within the team in Axure to ensure quick turnarounds and completeness built in functionalities
  • Oversaw all quality assurance of all UI/UX, functionality and standardization of wireframes to be delivered to stakeholders
  • Designed, developed, and implemented user acceptance testing protocols as the final phase of applications development.

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Resume Overview

School Attended

  • Camden County Community College
  • Rutgers University School of Arts and Sciences

Job Titles Held:

  • Business Analyst
  • Business Analyst
  • Business Analyst I - Assistant Project Manager
  • Junior Business System Analyst


  • CABP Certification
  • Bachelor of Arts and Sciences

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