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business analyst resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

A Business Analyst with 3+ years of Pharmaceutical Industry experience with a good understanding of Global Life Sciences, and Regulatory Information Management. Design and drafted various documents like Requirement Specifications (RS), Change Record (RFC), System documentation Index (SDI), Acceptance Test Plan (ATP), Requirement Traceability Matrix (RTM), and Design Summary Report (DSR) Experienced with the Project Management, including Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures. Experience in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members. Knowledge and background of Software Development Life Cycle (SDLC) and Validation Life Cycle (VLC). Familiar with Waterfall, Agile, Spiral and V-model. Strong experience in working with agile lifecycle, and/or tracking, and process management tools like JIRA Good working knowledge of Computer System Validation (CSV), developing Validation Master Plan, SDLC and Gap analysis and GxPs (GMP, GLP, GCP, and GAMP) Have a good understanding with entire phases of Software Development Life Cycle [SDLC]. Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.

Skills
  • Business process mapping
  • Test case scenarios
  • Gap analysis
  • Project Management
  • Change Management
  • Solution Testing and Implementation
Work History
07/2022 to Current Business Analyst Altice Usa | Kellogg, ID,
  • Responsible for gathering business and functional requirements from business and IT teams and documenting them in the requirement specification document
  • Assisted the Product Owner in prioritizing the Product Backlog items for developing Sprint tasks by taking suggestions from the cross-functional development team
  • Prepared and prioritized user stories in Product Backlog with Product Owner
  • Assisting the project manager in developing a detailed project plan and managing project scope changes and issues and initiating an effort to make improvements
  • Analyzed the Iteration Burn Down charts and reviewed defects
  • Delivered the technical user stories to the developers within an Agile environment resulting in the delivery of small enhancements, programs, features, modules, and/or project components in a timely and cost-effective manner
  • Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead
  • Documented all aspects of the computer systems validation lifecycle, in accordance with FDA regulations, particularly CFR 21, part 11 and GxP regulations
  • Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships
  • Drafted User acceptance test scripts and executing manual testing using HP ALM software testing tool
  • Monitored Defect Tracking system using JIRA to prioritize defects and devise a plan for future enhancements and delivered the artifacts in a timely basis
  • Environment: Agile/Scrum, MS Visio, MS Office, MS Visio, ERP, JIRA, UML, UAT Testing, HP ALM, Regression analysis.
  • Collected, defined and analyzed business requirements.
  • Executed analysis of risks and identified risk mitigation strategies
03/2020 to 04/2021 Business Analyst Altus Group Limited | Tysons Corner, VA,
  • Merck is one of the leading Pharmaceutical company in USA, and product development & Research in Clinical Development (R&D), Regulatory Affairs, Biostatistics and Data Management, Drug Safety and Surveillance, Quality Assurance, Toxicology, Clinical Pharmacology
  • The project consisted of the implementation of load balancing on servers and R Studio Package Manager into the Studio application
  • Responsibilities:
  • Performed requirements gathering from business users and SMEs for the application and prepared Requirement Specification document
  • Developed the project plan with assistance from the management and included provisions for project scope changes and issues and initiated efforts to make improvements
  • Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead
  • Developed all documentation required for RFP in Merck standard templates
  • Proactively communicate and collaborate with the business to analyze information needs and functional requirements and deliver artifacts as needed, such as Business Requirement Documents and Use Cases
  • Subject matter expert for test tools such as HP ALM
  • Extensively used them to develop test cases, track requirements, and manage defects
  • Documented all aspects of the computer systems validation lifecycle, in accordance with FDA regulations, particularly CFR 21, part 11 and GxP regulations
  • Designed and reviewed various documents, which included: Requirement Specifications (RS), Change Record (RFC), System documentation Index (SDI), Acceptance Test Plan (ATP), Requirement Traceability Matrix (RTM), Design Summary Report (DSR) and testing documents
  • Monitored Defect Tracking system using JIRA to prioritize defects and devise a plan for future enhancements and delivered the artifacts on a timely basis
  • Followed the UML-based methods using Microsoft Visio to create the following: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams
  • Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress
  • Wrote test scripts and test data for User Acceptance Testing (UAT)
  • Environment: RStudio, Confluence, Jenkins, Bitbucket, JIRA, ALM VERA, Remedy, MIDAS, MS-Project, MS Office Suite, Regression analysis, SharePoint.
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
  • Interacted with internal customers to understand business needs and translate them into requirements and project scope
  • Drafted reports on company financial metrics to assess successes and account for deficiencies
  • Executed analysis of risks and identify risk mitigation strategies
  • Conducted interviews with key business users to collect information on business processes and user requirements
02/2019 to 02/2020 Jr. Business Analyst/UAT Coordinator Advisor Group | Chicago, IL,
  • The Project provided a global table translation solution from English to local languages for analysis and reporting purposes
  • This application allows the integration with SAS programs to extract dictionaries and to perform translation for regulatory and health technology assessment submission in local languages
  • Responsibilities:
  • Assisted UAT Lead in designing user acceptance testing process with business users, and setting up a testing schedule
  • Drafted UAT scenarios, test data & test scripts creation and executed manual UAT within a test environment
  • Drafted SDLC documents such as GxP assessments, 21 CFR Part 11 assessments, user requirements specifications (URS), design specifications (DS), and Requirement Traceability Matrices (RTM) for computerized systems under the guidance of Sr Business Analysts
  • Supported business analysts & business representatives during the requirements elicitation process and SDLC activities
  • Worked with external and internal development teams to identify and resolve any issues found during UAT by validating corrective actions
  • Designed and developed project document templates based on SDLC methodology
  • Environment: Microsoft Office Suite, JIRA, UML, ALM, UAT, GxP, Microsoft Visio, SQL,HTML,CSS,JavaScript
10/2014 to 01/2019 Project Coordinator Nicolle Associates | City, STATE,
  • Worked with project management and subcontractor to prepare a detailed project schedule, look ahead schedule using primavera P6 software tool
  • Assisted project managers and maintained all project documents including bids, contract drawings, specifications, and sub-contract documents
  • Tracking submittals and document reviews through comments and approval process, communicating any changes or updates to appropriate staff
  • Responsible for creating submittal registry based on project specifications and coordinate all submittals between subcontractors and design team.
Education
Expected in 05/2010 to to Bachelor of Science | Electrical Engineering South Gujarat University, India , GPA:

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Resume Overview

School Attended

  • South Gujarat University

Job Titles Held:

  • Business Analyst
  • Business Analyst
  • Jr. Business Analyst/UAT Coordinator
  • Project Coordinator

Degrees

  • Bachelor of Science

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