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Business Analyst Resume Example

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BUSINESS ANALYST
Professional Summary
  • Comprehensive experience as a Business Analyst in Healthcare, Retail E Commerce and Government domains
  • Excellent verbal and written communication skills with the ability to interact professionally with stakeholders at all levels of the organization, including the ability to exercise good judgment in frequency and nature of communications to senior management, stakeholders and team members
  • Possess a disciplined, professional and quality centered approach with strong analytical and problem-solving skills
  • Able to work under pressure and in dynamic cross-functional and cross cultural-environments
  • Skillful in applying Agile, RUP, and Waterfall methodologies and experienced in all phases of Software Development Life Cycle (SDLC): Requirements Gathering, Analysis, Planning, Design, Build, Test, Deploy, and Maintain
  • Proficient in documenting BRDs, FRDs, FSDs, Use Case documents, Test Plans, Test Case documents, UAT documents as well as User Manuals
  • Expertise in visualizing requirements using UML for Activity diagrams, Sequence diagrams, Wireframe diagrams, Swim Lane diagrams, Use Case diagrams, Context Diagrams and Data Flow diagrams
  • Experience in facilitating JAD sessions, Scrum Sessions, Requirement Elicitation Sessions, Interviews and Focus Groups
  • Excellent skills in user research and analysis of the existing systems, with knowledge of traceability matrix
  • Involved in Test Preparation, Test Execution, and Issue resolution to assure that all aspects of a project are in compliance with the business requirements
  • Strong Experience in conducting User Acceptance Testing (UAT), Unit Testing and documenting Test Cases and Test Scripts
Skills
  • Strategic & Tactical Implementations:
  • Regulatory Compliance, Inventory Management, Workflow Management, Project Management,
  • Business Process Improvement, Application Development, Scope Management, Leadership Status
  • Updates, Waterfall, Agile Scrum, Kanban, Integrations, Software Development, Communications
  • Through Emails, Newsletters, Videos, Leadership/Staff Meetings
  • System Implementation:
  • Windows, Rational Rose, TFS, Office 365, Word, Excel, SharePoint, Visio, Project, Access, Microsoft
  • Teams, MS SQL Server, Oracle, Skype, Zoom, WebEx, Dropbox, Smartsheet.
  • Agile, Rational Rose
  • Application Development, Reporting
  • Approach, Requirement
  • Book, Requirements gathering
  • Business Analysis, RUP
  • Business Process Improvement, Scripts
  • Business, Software Development
  • Processes, Specification
  • Charts, MS SQL Server
  • Com, Stories
  • Clients, Strategic
  • Data analysis, Structured
  • Data collection, User Training
  • Delivery, Training materials
  • Fast, Type
  • Functional, Visio
  • Inventory Management, Vision
  • Leadership, Web portal
  • Mainframe, Website
  • Meetings, Workflow
  • Access
  • Excel
  • Exchange
  • Mail
  • Office
  • Windows
  • Word
  • Newsletters
  • Oracle
  • Project Management
  • QA
  • Quest
  • Strategic Planning
  • Data Analysis
  • Business Process Mapping
  • Business Artefacts Documentation
  • Conflict Resolution
  • SQL and databases
Work History
Business AnalystVentera | Philadelphia , PA
  • Performed Software Requirements Traceability Analysis to trace software test cases.
  • Worked in unison with the QA team through the Testing Cycle to verify complete and rigorous testing of requirements.
  • Monitored and managed Defect Tracking using Rational Clear Quest to ensure that testing effort was progressing with the development team.
  • Conducted UAT, documented and reported user feedbacks to management team.
  • Developed training materials for different end users and assisted in User Training for the new system.
05/2019 to 08/2020Business AnalystVentera | Philadelphia , PA

Development and implementation of a new NYC Permit Management System.

  • Replicating the functionality of a legacy mainframe system and enhancing the system with new functionalities.
  • Gathered and documented business requirements and developed functional requirements in form of user stories.
  • Partnered with various internal and external product owners to prioritize requirements.
  • Coached and cross-trained other members of the team in fundamental Business Analysis skills.
  • Assisted in the creation and standardization of a library ofBusiness Requirements, model documents, templates and other reusable knowledge assets, related to analytics projects and application reporting.
  • Updated internal project tracking system on a weekly basis.
  • Developed wireframes, swim lanes, flow charts and other visual requirement enhancements.
  • Facilitated requirement gathering sessions with both onsite and offsite stakeholders.
  • Performed GAP and impact analysis for the new functionality requirements.
  • Conducted UAT, documented and reported user feedback.
  • Executed regression, module and sprint testing.
  • Assisted the QA team in the creation of the test cases and test scripts.
  • Monitored and managed the defects by using TFS system.
  • Assisted in the User Training sessions for the new functionalities of the application.
  • Active member of the production support team to solve and answer any difficulties and questions related to the application that the clients might have.
10/2018 to 05/2019Business AnalystVentera | Philadelphia , PA

Development of an online health information exchange (HIX) and a secure web portal to enable authorized physicians providers to have fast and easy access to patient's electronic health records to track patient medical history and health care

  • Conducted requirement gathering sessions with Business, Development and QA teams to facilitate the requirement understanding process, data collection and data analysis.
  • Collaborated with project manager to define project scope, risks and determined appropriate methodologies to apply based on Scope/Vision documents, and developed project timelines for on time delivery based on RUP methodology.
  • Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs and ensured that critical requirements were not missed.
  • Performed GAP analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with the product release roadmap.
07/2017 to 10/2018Business AnalystVentera | Philadelphia , PA

Enhancing website where the user could plan and book hotels online for business and leisure travel. Along with other functional enhancements, filter functionality was also added to help the end user to select airlines, bed type, breakfast option, condos, resorts etc.

  • Conducted user interviews, attended Joint Application Development (JAD) sessions, created agendas and documented analysis in requirements gathering.
  • Extensively interacted with both user group and development team in coming up with structured charts, class and sequence diagrams.
  • Verified and validated data model with changes to business information and rules.
  • Reviewed all Requirement Specification Documents and Functional Design Documents for completeness and testability.
  • Developed Functional Requirement Document (FRD).
  • Created Use Case Diagrams and Wireframe Diagrams.
  • Identified the use cases from the gathered requirements and prepared a comprehensive Use Case Specifications document.
  • Analyzed, documented and managed all project requirements and changes to requirements throughout the software development lifecycle.
  • Coordinated all the testing activities between the development teams and offshore and onsite QA teams.
  • Worked with QA manager to ensure testing requirements were successfully completed for the satisfaction of the stakeholders.
Education
2020Bachelor of Arts | EconomicsCUNY Hunter College
2014Bachelor of Arts | Civil LawVoronezh State Agricultural University
2011Master of FinanceVoronezh State University
2009Bachelor of Arts | AccountingVoronezh State University
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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Resume Strength
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  • Word choice
  • Length
  • Measurable results
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Resume Overview

School Attended

  • CUNY Hunter College
  • Voronezh State Agricultural University
  • Voronezh State University

Job Titles Held:

  • Business Analyst

Degrees

  • 2020 Bachelor of Arts | Economics
    2014 Bachelor of Arts | Civil Law
    2011 Master of Finance
    2009 Bachelor of Arts | Accounting

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