Business Analyst Resume Example

Development and implementation of a new NYC Permit Management System.

• Replicating the functionality of a legacy mainframe system and enhancing the system with new functionalities.
• Gathered and documented business requirements and developed functional requirements in form of user stories.
• Partnered with various internal and external product owners to prioritize requirements.
• Coached and cross-trained other members of the team in fundamental Business Analysis skills.
• Assisted in the creation and standardization of a library ofBusiness Requirements, model documents, templates and other reusable knowledge assets, related to analytics projects and application reporting.
• Updated internal project tracking system on a weekly basis.
• Developed wireframes, swim lanes, flow charts and other visual requirement enhancements.
• Facilitated requirement gathering sessions with both onsite and offsite stakeholders.
• Performed GAP and impact analysis for the new functionality requirements.
• Conducted UAT, documented and reported user feedback.
• Executed regression, module and sprint testing.
• Assisted the QA team in the creation of the test cases and test scripts.
• Monitored and managed the defects by using TFS system.
• Assisted in the User Training sessions for the new functionalities of the application.
• Active member of the production support team to solve and answer any difficulties and questions related to the application that the clients might have.

Development of an online health information exchange (HIX) and a secure web portal to enable authorized physicians providers to have fast and easy access to patient's electronic health records to track patient medical history and health care

• Conducted requirement gathering sessions with Business, Development and QA teams to facilitate the requirement understanding process, data collection and data analysis.
• Collaborated with project manager to define project scope, risks and determined appropriate methodologies to apply based on Scope/Vision documents, and developed project timelines for on time delivery based on RUP methodology.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs and ensured that critical requirements were not missed.
• Performed GAP analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with the product release roadmap.

Enhancing website where the user could plan and book hotels online for business and leisure travel. Along with other functional enhancements, filter functionality was also added to help the end user to select airlines, bed type, breakfast option, condos, resorts etc.

• Conducted user interviews, attended Joint Application Development (JAD) sessions, created agendas and documented analysis in requirements gathering.
• Extensively interacted with both user group and development team in coming up with structured charts, class and sequence diagrams.
• Verified and validated data model with changes to business information and rules.
• Reviewed all Requirement Specification Documents and Functional Design Documents for completeness and testability.
• Developed Functional Requirement Document (FRD).
• Created Use Case Diagrams and Wireframe Diagrams.
• Identified the use cases from the gathered requirements and prepared a comprehensive Use Case Specifications document.
• Analyzed, documented and managed all project requirements and changes to requirements throughout the software development lifecycle.
• Coordinated all the testing activities between the development teams and offshore and onsite QA teams.
• Worked with QA manager to ensure testing requirements were successfully completed for the satisfaction of the stakeholders.