business analyst resume example with 10+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Profile

Assertive and enthusiastic Business Analyst well versed in purchase orders,reports, quotes, contracts, and database management to ensure business needs. A high-achieving professional possessing excellent communication capabilities that thrives in a dynamic, challenging and fast-paced professional environments. Responsive and organized Account Manager adept at managing intense demands of multiple existing customer accounts.

  • SharePoint
  • IBM Cognos
  • SAP
  • Oracle
  • Strong organizational skills
  • Invoice processing
  • Adaptive team player
  • Resourceful
  • Strong interpersonal skills
  • Supporting international sales team
  • Contract review
  • Adept multi-tasker
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Spreadsheet management
  • Product training and placement
  • Order processing
  • Administrative support specialist
American Intercontinental University Houston, TX Expected in 2011 BBA : Operations Management - GPA :
Western Alliance Bancorporation - Business Analyst
Durham, NC, 06/2014 - Current
  • Accountable for all Onshore Global Sales Activity Report, Win / Loss Analysis, Quarterly Bookings, YTD sales results, Booking Details, Product Line Loss and Quote Activity.
  • Database maintenance between IBM Cognos and IQ2 Sales quotation software application that is responsible for all Onshore Sales Proposal production worldwide.
  • Track, analyze and interpret trends in Sales RFQ data.
  • Create, maintain and prepare bi-weekly sales activity reports for Director of Business application and Vice President of Land Sales.
  • Land quoting system administrator responsible for ensuring request for deliveries.
  • Liaison between engineering, manufacturing, and planners for requests for part numbers.
  • Responds to customer requests for quotes and forwards onto correct sales teams
  • Provide research data and support for Inside Sales and their prospective regions.
  • Participates in weekly production meetings with engineering and planners for manufacturing concerns with delivery.
  • Analyze sales trends to maximize sales potential.
  • Compute, record, and proofread data, records and reports.
  • Conduct activity-based analysis of business processes and made recommendations based on the findings.
  • Manipulate data using pivot tables, pivot charts and macros.
Abbott Laboratories - Contract Coordinator
Battle Creek, MI, 06/2011 - 06/2014
  • Processed purchase orders from Sales and tracked them through to delivery of all products
  • Validated contracts/documents for accuracy and completeness
  • Partnered with Accounting to clear Invoice/Purchase orders receipt through final payment and close-out procedures managed an average of 35+ Capital equipment orders from $50k+ as well as an average of 20+ Project orders from $5mil-$134mil portfolios
  • Conducted commercial reviews and assumed the lead role in ensuring both NOV and the customer performs their contractual duties and obligations.
  • Worked in close collaboration with Logistics department to ensure delivery of equipment and/or services in accordance with the contract.
  • Assisted Project Management with change order requests and developments relative to assigned contracts.
  • Directly involved with training and organizational development of new hires
  • Initiated and tracked variation orders for project modifications, delivery dates, and contractual changes against Project/Capital Equipment orders.
  • Involved with domestic/international NOV manufacturing facilities to confirm request for delivery dates and issuance of purchase orders
  • Assisted in identification, development and implementation of new policies and procedures
  • Worked with Credit department and Sales managers to ensure customer payment terms and contract agreements
  • Created, prepared and ensured that billing milestones are generated according to each contract payment terms and forwarded to AP.
National Oilwell Varco - Final Documentation Specialist
City, STATE, 08/2010 - 06/2011
  • Organized international shipping of End User documents
  • Indexed and cataloged spreadsheets to maintain and track all electronic information while retaining documentation drive with updated information regarding standard Shaffer Certificates of conformances, vendor books and issued transmittals
  • Constructed data books for various rig projects utilizing Glovia, Cognos, and RIGDOCS, also research and archive past data books and COC's to assist in closing out sale orders in the system

Account Management, Active Learning, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Email, Executive Management Support, Filing, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills, Spreadsheets, Time Management, Vendor Management, Accounts Payable/Receivable, Computer Proficient, Creative Problem Solving, Credit and Collections, CRM Systems, Customer Service, Domestic and International Experience, Reporting

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Resume Overview

School Attended

  • American Intercontinental University

Job Titles Held:

  • Business Analyst
  • Contract Coordinator
  • Final Documentation Specialist


  • BBA

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