Business Analyst Resume Example

Over 10 years of extensive testing experience supporting large scale enterprise application systems in wide range of functional areas on various technology platforms including Oracle (IRIS), Mainframes (RxExpress), and AS400. Over 3 years of experience as a testing lead; coordinated test planning, test execution, and led the UAT team of 7 team members to accomplish quality testing deliverables in a timely fashion. Demonstrated ability to conceive, plan, prioritize and organize assignments, and to monitor team progress in a dynamic environment, to successfully meet multiple project deadlines in alignment with the business strategic vision. Skilled in effectively coordinating with the multiple teams, including but not limited to System Administrators (DBAs, SOA), Development (ADG and SS&S), RxClaims, IVR, CAG, DFM, Accounting, and Portal Teams to ensure the quality and completeness of the test artifacts and testing process. Experience providing ongoing metrics to quantify the progress of the testing cycle (completeness, defect management, and individual productivity), and developing standardized testing processes across geographically distributed teams. In depth knowledge of defect management and testing life cycles, including that of differences between issues, enhancements, and defects. Proficient in functional, regression, user acceptance (UAT), load/performance, and post implementation testing during various phases of SDLC. Well versed in detecting errors and conducting User Acceptance testing by designing, developing, and executing test cases. Solid expertise in leveraging testing and tracking tools, including but not limited to HPQC, ALM, MQC, HPSM, SME tracker/BRB, Load Runner etc., for co-ordination of defect resolution. Strong operational understanding and sharp analytical skills to validate business processes and to find defects during the testing cycles. Hands on experience working with Oracle ERP Systems. Experience with project management software including Microsoft Project, SharePoint, and MS Office suite. Excellent oral and written communications skills which demonstrate the ability to effectively convey and explain information, and tactfully deal with diverse people, situations and ideas. Well versed in health care regulatory compliance (HIPAA, PCI, PHI, PII) Enthusiastic and results oriented team player with high commitment to quality client service.

Attention to detail, business processes, conversion, delivery, driving, forms, HIPAA regulations, Imaging, Insurance, IVR, leadership, meetings, access, PowerPoint, multitasking, Oracle, developer, Order Management, organizational, PCI, personnel, Pharmacy Technician, policies, progress, project planning, quality, reporting, Scanning, scheduling, Scrum, scripts, script, Six Sigma, Spanish, Spanish language, specification, supervision, triage, validation