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Business Analyst Resume Example

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JW

BUSINESS ANALYST
Summary

Qualified Business Analyst versed in data mapping and user acceptance testing, as well as solving complex problems in high-pressure environments. Excels at cultivating, managing and leveraging client relationships that lead to extended engagements and business opportunities.

[Job Title] with more than [Number] years of experience planning, developing and implementing [Type] designs for [Industry]. Strong team design abilities, able to bring projects in on time and within budget constraints.

Solutions-oriented [Job Title] possessing unique combination of skills, including business analysis, quality assurance testing and applications development experience in top-tier [Type] organizations.

Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of [Software] asset tracking software.

Creative [Job Title] with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player able to affect change.

Hardworking [Job Title] emphasizing cost-effective process improvement and organizational efficiency. Comprehensive background extends over [Number] years and encompasses both private and public sectors.

Business Analyst offering [Number] years of experience delivering cost-effective, high-performance technology solutions to meet shifting organizational demands. Astute technology-business professional able to translate operational needs and develop technical solutions.

Skills
  • Data mining
  • Advanced Excel modeling
  • Business requirements matrixes
  • Critical thinking
  • Superb communication skills
  • Complex problem resolution
  • Business systems analysis
  • Requirements gathering
  • Process development
  • Business process improvement
  • Advanced problem solving abilities
Education and Training
Bachelor of ArtsUniversity of South AlabamaCityGraphic Design, 05/1998
  • Magna cum laude graduate
Certifications
  • Azure Foundations
  • Certificate in Business Analysis
  • CompTIA Network+
  • CompTIA A+
Experience
Acosta, Inc.BusinessAnalyst | Bensalem , PA01/2014 to Current
  • Documented process flows and developed requirements for functional improvements and enhancements.
  • Coordinated strategic flow of business intelligence data to users.
  • Identified inefficiencies in business processes and recommended improved policies.
  • Collaborated with product and engineering team members to define and develop new product concepts.
  • Developed, updated and optimized business intelligence resources.
  • Tracked data problems and analyzed information to find root causes.
  • Identified bottlenecks in processes and implemented new and improved procedures and policies to ease friction and improve efficiency.
  • Tracked, analyzed and interpreted trends in [Type] data.
  • Designed [Type] financial software to facilitate treasury operations.
  • Met with stakeholders, contractor product teams and customers throughout entire system development life cycle resulting in [Result].
  • Initiated efforts to migrate legacy applications to [Software] platform.
  • Developed [Type] metrics used to determine inefficiencies and areas for improvement.
  • Reduced organizational operating costs by [Number]% by streamlining [Type] and [Type] processes.
  • Tested validity, accuracy and consistency of new and existing intelligence data.
  • Coordinated installation of [Type] and [Type] software systems and collaborated with user experience team on design and implementation of new features.
  • Translated business requirements into higher conceptual design while ensuring program met performance, usability, scalability and functional requirements.
  • Conducted activity-based analysis of business processes and made recommendations based on findings.
  • Diminished project gaps, ensuring smooth inventory workflow while reducing task duplication.
  • Led cross-functional teams to analyze and understand operational impacts and opportunities of technology changes.
  • Identified process boundaries and determined opportunities to automate processes and functions in order to streamline functionality and improve efficiency.
  • Recommended key updates to [Type] system software based on performance data, user feedback and integrated software enhancements.
  • Assessed business systems and processes, identifying areas for improvement to support future growth.
  • Conducted root cause analysis to formulate countermeasures to business missteps and improve operations.
  • Explained technical concepts to non-technical staff members in easy to understand language and concepts.
  • Identified key growth and contribution opportunities for business through [Action] and [Action].
  • Compiled current business intelligence data into reports and presentations.
Ascension HealthApplication Support Analyst | Sparta , TN01/2011 to 12/2013
  • Evaluated business needs and issues to devise targeted solutions like [Result].
  • Codified system infrastructural details and operating procedures to strengthen controls and maintain performance.
  • Crafted diagrams and flowcharts outlining logical operational steps.
  • Revamped existing system to improve or repurpose for [Number]% greater effectiveness.
  • Troubleshot and resolved problems with programs and systems.
  • Expanded systems with new features and structural components.
  • Observed staff to study daily tasks regarding information processing and performance to better understand business system needs.
  • Integrated new technologies to meet area requirements.
  • Troubleshot malfunctions with systems and programs to pinpoint root cause of issues and restore.
  • Trained end-users in best practices to minimize errors and protect key data.
Acosta, Inc.Business Analyst | Bloomington , IN10/2004 to 12/2010
  • Coordinated strategic flow of business intelligence data to users.
  • Identified inefficiencies in business processes and recommended improved policies.
  • Gathered and organized data to analyze current industry trends.
  • Developed, updated and optimized business intelligence resources.
  • Collected, tracked and evaluated current business and market trend data.
  • Evaluated software development project plans and recommended adjustments.
  • Identified bottlenecks in processes and implemented new and improved procedures and policies to ease friction and improve efficiency.
  • Tracked, analyzed and interpreted trends in [Type] data.
  • Managed road map for [Type], [Type] and [Type] product design and development.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet quality standards and deadlines.
  • Computed, recorded, and proofread [Type] data in order to prepare [Type] records and reports.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
  • Manipulated data using pivot tables, pivot charts and macros in Excel.
  • Translated business requirements into higher conceptual design while ensuring program met performance, usability, scalability and functional requirements.
  • Conducted activity-based analysis of business processes and made recommendations based on findings.
  • Complied with federal, state and company policies, procedures and regulations for [Type] and [Type] business processes.
  • Identified process boundaries and determined opportunities to automate processes and functions in order to streamline functionality and improve efficiency.
  • Assessed business systems and processes, identifying areas for improvement to support future growth.
  • Elicited stakeholder feedback and input through interviews and surveys to integrate into process improvement.
  • Explained technical concepts to non-technical staff members in easy to understand language and concepts.
  • Classified, recorded and summarized numerical and financial data to compile and keep financial records.
  • Compiled current business intelligence data into reports and presentations.
Activities and Honors

BP One Team Award 2012 - Globally recognized for excellence and teamwork.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Strong summary

Resume Overview

School Attended

  • University of South Alabama

Job Titles Held:

  • Business Analyst
  • Application Support Analyst

Degrees

  • Bachelor of Arts

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