LiveCareer-Resume

business analyst resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Versatile person with a lot of experience in a highly regulated and fast paced business environment. Self-motivated and a team player with passion for learning and highly developed communication skills for business growth and development.

Expertise Area:

  • Microsoft Word
  • Excel
  • PowerPoint
  • Agile Methodology
  • Waterfall Methodology
  • MS Visio
  • DOORS Requisite Pro
  • JIRA
  • SQL
  • Gliffy
  • JSON
  • Python
  • Power BI
Skills
  • Strategic planning
  • Data analysis
  • Requirements Elicitation
  • Operational Assessments
  • Forecasting and Planning
  • Business Process Mapping
  • Conflict Resolution
  • Business Artefacts Documentation
  • Competitive analysis
  • Asset Tracking Information Center (ATIC)
  • Quality assurance
  • Data Mapping
  • Product development
  • Needs assessments
  • Business planning
  • Operations analysis
  • Negotiation
  • SQL and databases
  • Workflow Analysis
  • Operations management
  • Gap analysis
  • Pivot tables
  • Project finance
Work History
Business Analyst, 07/2018 to Current
Afs AcceptanceOrlando, FL,
  • Work on Retail Reporting Application which is a PHP based application running on a
  • MySQL database back end
  • Specifically, on the Sales, Promotions, Promotions
  • Validation, Stores, and Products features of application
  • Assisted with transition of application database and infrastructure on to AWS Cloud as SaaS
  • Prioritizing development backlog, planning releases, planning sprints, and driving requirements/user stories
  • Monitored projects through the SDLC process using the Agile/SCRUM methodology
  • Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD)
  • Sessions, business process descriptions and workflow analysis
  • Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements
  • Document, Business Requirements Document, Use Cases, Process Flow
  • Diagrams, GUI Interface designs (Mock-up screens)
  • Worked independently with users to define concepts and clarify Functional and Non-functional requirements on a daily basis
  • Worked with end-users to interpret the customer business needs and translate them into application and Non-functional requirements
  • Facilitated the Joint Application Development (JAD), and Requirements
  • Gathering sessions with Stakeholders, SME’s and System Owners in order to capture business rules, processes and system requirements for various projects
  • Served as the SME for Software Change Request Process (SCR) in order to effectively manage change requests for various applications
  • Utilized MS Visio to create various flow charts, Use Cases and sequence diagrams to provide detailed outline of the various actors of the system and how the various systems interacted
  • Gathered and documented the architectural plans for migrating a Loan processing system from a legacy platform to J2EE architecture
  • Utilized Rational Unified Process (RUP) for streamlining the team’s development activities
  • Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Assisted in developing test plans, test cases and performed User Acceptance
  • Testing (UAT)
  • Traced the functional requirements through the stages of the SDLC to ensure that the requirements were fully implemented
Head, Business, Risk and Internal Control., 03/2012 to 04/2018
Mayfair Microfinance Bank LimitedCity, STATE,
  • Internal auditing
  • Established and Implementing revenue loss control
  • Ensuring compliance to regulatory standard
  • Risk assets management
  • Report on the periodic review of control effectiveness for the organizational units for the bank and monitor the completion of internal control enhancement throughout the bank
  • Inventory management and control
  • Provide the risk implementation report for the Board and the annual report to the Audit and Finance Committee
  • Ensuring compliance to regulatory standard
  • Design/review internal control and audit procedures
  • Conduct thorough and objective review of credit analysis and records
  • Preparation and presentation of audit reports
  • Identifying weakness and providing improving procedures
  • E.t.c
  • Champion the update of internal control documentations and
  • Implementation
  • Portfolio risk management
  • Presentation of risk management report on monthly basis
  • Prioritizing development backlog, planning releases, planning sprints, and driving requirements/user stories
  • Monitored projects through the SDLC process using the Agile/SCRUM methodology
  • Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD)
  • Sessions, business process descriptions and workflow analysis
  • Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements
  • Document, Business Requirements Document, Use Cases, Process Flow
  • Diagrams, GUI Interface designs (Mock-up screens)
  • Worked independently with users to define concepts and clarify Functional and Non-functional requirements on a daily basis

Major Achievement-Building and driving the implementation and management of the Operational Risk framework for the bank that create about 28% increment in the bank total risk assets with more than 34% increment in the bank earnings during my period. Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

Senior Internal Audit and Compliance Officer, 12/2008 to 03/2012
Oceanic Bank Nigeria, PlcCity, STATE,
  • Ensuring compliance to banking standard
  • Bank foreign operations review and backend transactions supervision
  • Head office funds transfer control and general administration
  • Supervising Cost management and head office expense
  • Revenue management
  • Conduct thorough and objective examination of financial transactions and records for Head Office
  • Foreign draft purchase control and management
  • Preparation and presentation of audit reports
  • Identifying weakness and providing improving procedures
  • E.t.C
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
  • Interacted with internal staff and clients to improve operational knowledge of relevant tax issues and business implications.
  • Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
  • Participated in billing and collections operations to facilitate client payment of overdue invoices.
  • Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters.
  • Worked with management at project level to achieve expense plans.
  • Resolved financial and tax issues and maximized customer satisfaction scores.
  • Partnered with auditors to track errors and add contributions to maintain accuracy.
  • Collected and reported monthly expense variances and explanations.
  • Enhanced audit controls by improving planning and testing processes.
  • Facilitated financial and operational audits, working with internal and external managers to communicate recommendations or issues surrounding audits.
  • Identified management control weaknesses and provided value added suggestions for remediation.

Major Achievement-The development and successful roll out of funds transfer policy for effective control management in foreign operations unit.

Internal Audit, AML/KYC and Control Officer, 11/2006 to 12/2008
Skye/Polaris Bank PlcCity, STATE,
  • Audit general ledger accounts activities
  • Revenue control
  • Ensuring proper record of transactions
  • Evaluating and recording financial transaction
  • Implementing financial policy of the bank
  • Stock counting and Re-order management
  • Verified products and checked delivery totals to keep system records current and accurate
  • Revenue collection
  • Account Reconciliation
  • Supported control program implementation, execution, risk identification and mitigation, counseling business leaders on financial risks and advising on remediation strategies.
  • Interacted with stakeholders, regulators and other members of cross-functional teams to establish standard protocol, develop clear risk management goals and support healthy patterns of sustainable growth.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Enhanced audit controls by improving planning and testing processes.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Evaluated design and operating effectiveness of audit areas.
  • Maintained integrity of general ledger and chart of accounts.
  • Ran and analyzed monthly revenue risk reports for executive team.
  • Analyzed financial information related to payroll, capital projects, operating expenses, professional service contracts and office supplies and equipment to examine budget needs.
  • Reviewed weekly and monthly budget performance reports, ensuring departments and agencies operated within allocated budgets and investigated excessive expenses and reporting discrepancies.

Major Achievements:

The development and successful implementation of a new receivable models and strategy which led to significant increase in the bank revenue generation and healthier revenue management.

Education
MBA: Accounting and Finance, Expected in 11/2012
Obafemi Awolowo University - Ile-Ife Osun State, Nigeria,
GPA:
Bachelor of Science: Sociology and Industrial Management, Expected in 01/2003
University of Ilorin - Ikorin Kwara State,Nigeria,
GPA:
Associate of Science: Cyber Security And Assurance, Expected in 12/2020
Baltimore City College - Baltimore, MD
GPA:
High School Diploma: , Expected in 11/1997
Idepe High School - Okitipupa,Ondo State Nigeria,
GPA:
Certifications

AAT (Institute of Chartered Accountants of Nigeria) ICAN 2006

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Resume Overview

School Attended

  • Obafemi Awolowo University
  • University of Ilorin
  • Baltimore City College
  • Idepe High School

Job Titles Held:

  • Business Analyst
  • Head, Business, Risk and Internal Control.
  • Senior Internal Audit and Compliance Officer
  • Internal Audit, AML/KYC and Control Officer

Degrees

  • MBA
  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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