Senior information technology professional with diversified experience in Software Testing, Business Consulting, System Workflow Analysis Seasoned/Certified Scrum Master with a demonstrated track record of delivering high-quality software results, on-time and on budget. Expertise at driving the adoption and enforcement of Scrum rules, removing impediments, and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall. Leads in designing and developing automated Test scripts using automation tools Good at multi-tasking and working well under tight deadlines with high efficiency. Excellent troubleshooting, project management and problem-solving skills. Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of asset tracking software. Committed to providing accurate, effective advice to customers.
Skills
Issue resolution
Client service and rapport
Reporting capabilities
Project analysis
Reports and documentation
Content management system
Strategic Planning
Customer relationship management
Quality Assurance
Project management
Employee management
Project Implementation
Experience
10/2013 to Current
Business AnalystHca – Charleston Wv, WV,
Used analytics and judgment to identify, prioritize, structure and solve complex problems.
Worked independently to define, test and implement project functional requirements.
Design and execute functional test procedures.
Create software requirements artifacts and deliverables.
Apply system analysis techniques to analyze requirements, system capabilities, workflows, and functional limitations.
Serve as subject matter expert on projects to answer business questions that impact the strategic business priorities.
Ensure requirements traceability throughout the project.
Define software quality attributes, external interfaces, constraints, and other non-functional requirements.
Establish and implement effective requirements practices, such as change control process, etc.
Ensure use and continuous improvement of a requirements processes.
Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and or viewpoints.
Ensure all project requirements are conformed to during every phase of the project implementation.
Interpret, evaluate, and interrelate research data.
Prepare status report updates on the progress of assigned tasks.
Contribute to the written and verbal communication in and out of the client, specific to the engagement.
Ability to interpret technical specifications including API specifications and evaluate against business requirements and workflows.
Design and document computer systems or programs, including prototypes, flowcharts and diagrams outlining system capabilities and processes.
Perform other duties as assigned or requested.
To support and promote the values of UST HealthProof.
Comply with all Company policies and procedures.
10/2013 to Current
Program QA ManagerKaiser Permanente – City, STATE,
Collaborates with SMEs, Business Analysts, and application developers to ensure a shared understanding of the business model and the detailed function requirements.
Creates and maintain the Test Plans, Requirements Traceability Matrices, Test Cases, and Test Metrics.
Designs test cases in a manner that supports both manual and automation testing for web based tax applications.
Executes end-to-end functional and automated tests cases and creates clearly documented defects that enable a developer to recreate the issue.
Write SQL queries and utilize SQL Server Management Studio for various testing scenarios.
Ensure the quality and low bug rates of code released into production.
Follow QA processes and procedures throughout the testing life cycle.
Responsible for conducting analysis of defects with development team, BA and other stakeholders, replicating issues for analysis and resolution.
Participates in scrum daily status and project status calls to provide accurate updates on deliverable timelines and status.
Support system testing by following up on and closing defect tickets in a timely manner.
Collaborate with BA/SME team to review test cases.
Analyze feature requirements and assist in identifying requirement enhancements to improve product efficiency.
Conduct feature demonstrations for stakeholders once testing is concluded.
Perform Production and test environments smoke testing for patch, Production release and deployments
Assist in performance testing as applicable.
Create regression test suite and maintain it throughout the release cycle.
Served as a QA Co-ordinator at onshore / offshore model
Standardized the QA process for multiple projects
Designed test estimation, test specification, test strategy, test scenario template, test cases template and review checklist
Administrator for JIRA & HP – Application Lifecycle Management (ALM) V12.x and Quality Center v10.0 – Test Management tool
Reports testing activities status to the client and conducted Triage call
Verified readiness of the release through TCS release review
Authorized deliverables in the scope of testing
Implemented the risk driven defect management process
Collaborated with various customers (external and internal) to understand requirements, system and non functional requirements.
Served as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
Critically evaluated information gathered from multiple sources and reconcile conflicts, decomposed high-level information into details, abstract up from low-level information to a general understanding, and distinguished user requests from the underlying true needs
Involved in ETL testing, executed SQL queries to validate the data in target database and familiarity with fact tables, dimension tables, star schema and snowflake schema.
Extensively worked with IGM Cognos for various reporting.
Worked on hybrid framework, identifying the functional areas and created different functions to make the scripts reusable in Selenium.
Prepared test scripts using Java with checkpoints using regular expressions for handling windows with different names.
Identified bottlenecks/critical issues by executing automation test scripts using Eclipse, attended meetings with business analysis team, developers and technical architects to discuss about the bottlenecks.
Demonstrated leadership by making improvements to work processes and helping to train others.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Analyzed quality control test results and provided feedback and interpretation to production management or staff.
Reviewed customer interactions and activity reports to identify and address concerns.
09/2010 to 09/2013
Business Analyst / QA LeadCardinal Health – City, STATE,
Assigned a role of Functional, was an additional responsibility which involved: Requirement analysis and understanding the current application (Inpharm) for business rules, limitations, problems, and possible areas of error that needs to be rectified in the new system, known as Real Time Application.
Low level design and High-level design: Involved in the low level and high-level design of the system which includes requirement analysis, enhancement wherever needed.
Database Design: Involved in the database design of the Real Time system.
Reviews: Involved in current requirements and design documents reviews and provided input for the same.
Also took up additional responsibility of reviewing the test case and pointing out the discrepancy in comparison to the actual requirements.
Also reviewed the PCR and CIC received for the new functionality and estimated the testing time or provided inputs if some change was needed.
Knowledge sharing: Accountable for exploring the same and shared the knowledge gathered with the team since the technology was new.
Query Tracker Maintenance: Involved in consolidating the offshore queries and communicating the same to the onsite team and additionally updating the response received in the query log.
Configuration and Deployment: Involved in understanding and configuring the system as per live requirement and deployment of the same.
Scope: Project Cardinal Health helped pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality and increased profitability.
The pharmaceutical segment consolidates pharmaceuticals from hundreds of manufacturers into site-specific deliveries to retail pharmacies, hospitals, mail-order facilities, physician offices, surgery centres and long-term and other alternate care facilities.
In order to aid their pharmacy operations, Real Time Pharmacy Application is the proposed centralized solution.
The project involves Development and Implementation of Real Time Pharmacy application to replace the current de-centralized solution (In Pharm).
The ultimate objective is delivery of a reliable, scalable, and supportable solution that integrates seamlessly with the other applications.
Standardized the requirement traceability and test pack creation process.
Performed requirements business analysis, derive functional design, and designed interface specification document.
Performed DB2 DBA activities and data migration from Oracle 9i to IBM DB2.
Designed test specification, test strategy, test scenario template, test cases template and review checklist.
Designed functional specifications for interfacing system with Realtime pharmacy application.
Administrator for HP – Application Lifecycle Management (ALM), Quality Center v10.0 and TCS Smart Test manager – Test Management tool.
Reports testing activities status to the project manager / clients and conducted Triage call.
Verified readiness of the release through TCS release review.
Authorized deliverables and patch release to customer.
Designed test scenarios for J2EE web services using soap UI Open-Source Functional Testing Tool.
Communicated and collaborated with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as required.
Served as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Critically evaluated information gathered from multiple sources and reconcile conflicts, decomposed high-level information into details, abstract up from low-level information to a general understanding, and distinguished user requests from the underlying true needs.
Involved in ETL testing, executed SQL queries to validate the data in target database and familiarity with fact tables, dimension tables, star schema and snowflake schema.
Worked on hybrid framework, identifying the functional areas and created different functions to make the scripts reusable in Selenium with Java by using Selenium Web Driver in eclipse.
02/2009 to 08/2010
QA Analyst / Test EngineerBritish Telecom - Healthcare – City, STATE,
Assigned a role of, Reviews: Created detailed test plans based on analysis of requirements & design documents and get approved by project stakeholders Provide test effort estimation, testing schedule for system/integration/end to end testing phase.
Collaborate with Project Managers, business partners, and developers to coordinate project schedules and timelines.
Develop the process for multiple projects for test repository, evidence, and defect logging.
Engage with various interfacing application team and execute the integration flows Conduct defect triage meetings for open/rejected/reopen defects with stakeholders.
Designed and automated the Testing Center of Excellence (TCoE) dashboard at organization level.
Knowledge sharing: Accountable for exploring the same and shared the knowledge gathered with the team.
Query Tracker Maintenance: Involved in consolidating the offshore queries and communicating the same to the onsite team and additionally updating the response received in the query log.
Education and Training
Expected in 04/2008
B.Tech: Computer Science and Technology Biju Patnaik University of Technology - Bhubaneswar, GPA:
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