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Business Analyst Resume Example

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BUSINESS ANALYST
Summary

An accomplished and visionary professional, with a strong educational background in Finance, Operations Management, and Marketing, seeking a highly stimulating Analyst position...who quickly grasps new ideas and concepts with proven abilities in strategic planning, organization, and implementation...who has exceptional proficiency and familiarity with Microsoft Office Suite software...and who possesses solid written and oral communication skills.

Highlights
  • Business Process Improvement
  • Business Systems Analysis
  • Functional Requirements
  • Portfolio Management
  • Budgeting
  • Superb Communication Skills
  • Advanced Problem Solving Abilities
  • Database Management
  • Customer Relations
  • Result Driven
  • Strategic Thinking & Execution
  • Sound Decision Making
  • Systematic Record Keeping
  • Business Requirements Documents
  • Cost-Benefit Analysis
  • Requirement Tracing
  • Process Flows
  • Wealth Management
  • Project Management
  • Requirements Gathering
  • Scope and Project Definition
  • Time Management
  • Leadership
  • Teamwork
  • Detailed-Oriented
  • Self-Motivated
Technical Skills and Qualifications

Exceptional proficiency & familiarity with Microsoft Office Suite - Excel Formulas; Vlookups, Macros, Queries, and Pivot Table; Possesses strong written and oral communication skills; CRM Databases; S&P; SAP

Education
Bachelor of Business AdministrationMay 2013Texas Wesleyan UniversityFort Worth, Texas

Emphasis in Finance


Additional coursework in Accounting I&II, Operations Management, and Marketing

Champion "The Business Strategy Game" Achievement Award

Achieved highest Yield & Revenue in Investment Banking STOCK/TRAK Global Simulation Project

Professional Experience
Business Analyst10/2009 to 01/2010Microsoft / Invenio Marketing SolutionsIrving, Texas

Responsible for Business to Business volume licensing sales and management 

  • Managed expansion of Microsoft Volume Licensing Agreements via solution-selling sales structure
  • Conducted business level communications maximizing organizational budgets pertaining to licensing
  • Collaborated with Microsoft Team Units on establishment of best practices and "go-to-market" on volume licensing agreements
  • Collaborated with chief-level executives and IT managers developing deployment strategies of software implementation
  • Developed/Maintained accounts within corporate territory managed mid-market accounts, state and local government, Department of Defense, and Civilian United States Federal Government Agencies.
Quality Assurance Analyst06/2009 to 10/2009Bank of America Fort Worth, Texas

Reviewed Mortgage Title documents at the Mortgage Compliance Center for Quality Assurance and Accuracy 

  • Ordered/Reviewed titles to determine who held senior lien position to Bank of America
  • Contacted senior lien holders to determine loan status / updated the AS400 system
  • Filed title searches for analysis and future data pulls
  • Ordered/Reviewed origination files for Bank of America Junior liens to determine the senior lien holder
  • Wrote letters to mortgagee's to request information on their senior lien in preparation for foreclosure
  • Contacted mortgagees directly to determine who was their senior lien holder if recent sale
  • Reviewed/Updated loans that were on the senior lien exception report.
Office Manager/ Financial Analyst08/2004 to 05/2009American Homefront MortgageAustin, Texas

Operated and Managed office of 10 to 15 mortgage professionals varying from loan origination to loan funding  

  • Managed technology, operational risk programs, and processes for evaluation of market trends
  • Managed/Directed loan officers in identifying and recommending pricing and loan-structuring
  • Partnered with cross-functional internal and external teams to identify process gaps-redundancies
  • Developed/ Maintained key strategic alliances with external business partners
  • Defined/Implemented processes, policies, procedures and tools to monitor compliance risks
  • Provided expense, sales, and revenue information in business case preparation proposals
  • Directed monthly budget and expense forecast process
  • Prepared quarter-end financial reports and flux analysis
  • Executed project cost tracking, cost center creation, hierarchy maintenance, purchase requisitions, and variance analysis
Senior Loan Officer/Team Lead/SME10/2002 to 07/2004Ameriquest Mortgage Houston, Texas

Responsible for Processing Loans, Loan Origination, and Office Team Lead or SME  

  • Assumed responsibility as loan documentation & compliance Subject Matter Expert for office
  • Collaborated with borrowers, lenders, and title companies throughout the closing process
  • Prepared loan closing documents, analyzed all documentation for accuracy and potential problems
  • Reviewed/Resolved title and appraisal issues
  • Conducted/Reviewed credit profile performance evaluations
  • Analyzed documentation for soundness and accuracy as well as identified risk issues and potential fraud.
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Resume Overview

Companies Worked For:

  • Microsoft / Invenio Marketing Solutions
  • Bank of America
  • American Homefront Mortgage
  • Ameriquest Mortgage

School Attended

  • Texas Wesleyan University

Job Titles Held:

  • Business Analyst
  • Quality Assurance Analyst
  • Office Manager/ Financial Analyst
  • Senior Loan Officer/Team Lead/SME

Degrees

  • Bachelor of Business Administration May 2013

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