Knowledgeable Budtender provides customers with detailed information about different cannabis strains, effects and uses for recreational and medicinal needs. Skilled in opening and closing premises and accurately handling large amounts of cash. Expert in multiple species, processing methods and uses. Hardworking sales and service team member proficient in preparing, packaging and displaying flowers, concentrates and edibles. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities.
Skills
Strong Communication and Interpersonal Skills
Energy and Physical Stamina
Adaptable and Flexible
Available Nights, Weekends and Holidays
Security Practices
Safety and Cleanliness Standards
Exceeding Customer Expectations
Engaging with Diverse Customers
Brand Promotion
Building Customer Relationships and Loyalty
Payment Processing
Product Knowledge
Speech Clarity
Positive Customer Engagement
Customer Assistance
Friendly and Helpful
Team Cooperation
Honest and Ethical
Cleaning and Sanitizing
Cash Handling
Customer Needs Assessment
Verbal and Written Communication
Register Opening and Closing
Experience
Budtender, 05/2019 - 06/2021 Livwell – Federal Heights, CO,
Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Handled large volume of cash with high accuracy and security each day.
Managed supply restocking, display arrangements and general housekeeping.
Weighed and prepared products in order to accurately package and label items for sale.
Researched new products, strains and trends as well as important law changes regarding dispensaries.
Verified proper customer identification, medical information and paperwork.
Greeted customers and promoted various cannabis products.
Advised customers regarding safety measures necessary for cannabis consumption.
Educated customers on effects, medical benefits and overall experience of using cannabis products.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Organized store by returning all merchandise to its proper place and restocked displays.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Escorted customers to products and pointed out complementary items to boost store sales.
Stayed up to date on store promotions, payment policies and security practices.
Recommended optimal merchandise based on customer needs and desires.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Nail Specialist, 01/2017 - 01/2018 Owner: Blou Phoenix Nail Care – City, STATE,
Met with clients to discuss needs, service preferences and special requests.
Performed high volume of daily customers gel, acrylic and natural manicures.
Introduced signature services, including acrylics and gel tips to increase overall sales.
Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
Built repeat client base to increase profits and stabilize cash flow.
Completed daily customer appointments and updated master schedule.
Performed various daily manicures, including gel, dip powder and French, along with pedicures and paraffin wax treatments for hands.
Upsold specials and bundled finger and toe-nail packages to increase personal profit.
Wrote operational budgets with funds allocated between supplies, shop upkeep and employee needs.
Promoted enhanced treatments to repair and improve nail strength.
Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
Kept adequate supplies on hand to handle customer needs and meet business demand.
Maintained supply inventory and replenished to maintain consistent availability.
Applied nail treatments, polish, and artificial tips to complete manicure services.
Shaped and smoothed nails with files, emery boards and rotary tools.
Cleaned and sanitized tools and work station in adherence with safety requirements.
Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments such as removing dead skin.
Recorded client appointments and payments in [Software].
Treated over [Number] clients weekly with one-on-one customized plans for nail and cuticle care.
Nail Specialist, 09/2009 - 08/2012 Robert Andrew Salon & Spa – City, STATE,
Met with clients to discuss needs, service preferences and special requests.
Performed high volume of daily customers gel, acrylic and natural manicures.
Introduced signature services, including acrylics and gel tips to increase overall sales.
Cleaned and sanitized tools and work station in adherence with safety requirements.
Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments such as removing dead skin.
Treated over [Number] clients weekly with one-on-one customized plans for nail and cuticle care.
Applied nail treatments, polish, and artificial tips to complete manicure services.
Shaped and smoothed nails with files, emery boards and rotary tools.
Kept adequate supplies on hand to handle customer needs and meet business demand.
Promoted enhanced treatments to repair and improve nail strength.
Upsold specials and bundled finger and toe-nail packages to increase personal profit.
Built repeat client base to increase profits and stabilize cash flow.
Education and Training
High School Diploma: , Expected in 08/1997 - Hamady Community High School - Flint, MI GPA:
Accomplishments
Consistently maintained high customer satisfaction ratings.
Promoted from Receptionist to Budtender/Processor, in less than 12-months
Certifications
Certified METRC, State of Michigan - 2021
Cannabis Chemistry, GreenCulturED - 2019
Using Cannabis as Medicine, GreenCultrED - 2019
METRC Tracking System, GreenCulturED- 2021
COVID-19 Cannabis Industry Safety, GreenCulturED - 2021
Master Certificate in Cannabis Training, CTU - 2020
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