LiveCareer-Resume

budtender resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.

Reliable and upbeat! Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Skills
  • THC understanding
  • Discussing cannabis
  • Supporting medical patients
  • Counting money
  • Key holder
  • Organization
  • Cash register operation
  • Microsoft applications proficiency
  • Training & Development
  • Self-motivated professional
  • Microsoft Office
  • Customer service
  • Adaptability
  • Compassion
  • Responsible
  • Critical thinking
  • Conflict resolution
Work History
Budtender, 09/2020 to 09/2021
UrbanleafSeaside, CA,
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Weighed, prepared and packaged different types of products.
  • Managed high volume of cash with Number% accuracy rate.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Checked guests' photo identification for validity and age requirements.
  • Restocked supplies and arranged displays.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Prioritized helping customers over completing other routine tasks in store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Discussed Product or Service with customers, outlined restrictions and educated on policies.
  • Increased business sales utilizing Product or Service knowledge.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.
  • Developed strong rapport with customers and created positive impression of business.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Managed efficient cash register operations.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
Front Desk Manager, 01/2019 to 07/2020
Highgate HotelsForsyth, IL,
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained transaction security by verifying payment cards against identification.
  • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Planned coverage needs and organized services to support incoming special events.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Monitored office supplies by checking inventory and placing orders.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
Teller, 08/2016 to 08/2019
Unify Financial Credit UnionGeorgetown, KY,
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Processed customer transactions promptly, minimizing wait times.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Received loan and utility payments, sending funds to correct destinations.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.
  • Handled various accounting transactions.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Stocked supplies for customers and personal teller station.
Education
High School Diploma: , Expected in 03/2015 to South Orlando Christian Academy - Orlando FL,
GPA:

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Resume Overview

School Attended

  • South Orlando Christian Academy

Job Titles Held:

  • Budtender
  • Front Desk Manager
  • Teller

Degrees

  • High School Diploma

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