Budtender Resume Example
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BUDTENDER
Summary
Hardworking sales and service team member proficient in preparing, packaging and displaying flowers, concentrates and edibles. Successful at operating with speed and efficiency to meet demand in fast-paced environments. Good relationship-building, organizational and multitasking abilities. Experienced in the processes of producing, preparing and selling cannabis and related products. Highly accurate, efficient and results-driven with solid communication and problem-solving skills.
Skills
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Experience
Budtender | 09/2020 to CurrentUrbanleaf - San Jose , CA
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
- Managed supply restocking, display arrangements and general housekeeping.
- Weighed and prepared products in order to accurately package and label items for sale.
- Handled large volume of cash with high accuracy and security each day.
- Recommended optimal merchandise based on customer needs and desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Mixed and matched paints according to customer specifications.
- Educated customers on product and service offerings.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Drove sales of Flower and Concentrates products by applying proactive nature, knowledge of customer preferences and active listening skills.
- Recommended merchandise to customers based on needs and preferences.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Waitress | 08/2017 to 10/2021Traditions Spirits - Terral , OK
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Backline/Drive-Thru Cashier | 05/2018 to 07/2020Arbys - City , STATE
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
- Prepared drinks, ice cream and other special items to complete prepared food orders.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Kept drive-thru station well-stocked and organized to meet all customer needs.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Verified orders and bagged items for easy transport.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
- Capitalized on slow periods to restock supplies, clean counters and remove trash.
- Organized food items on serving trays and in carry-out packages.
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Education and Training
Cleveland High School - - City,State | | GED
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School Attended
- Cleveland High School
Job Titles Held:
- Budtender
- Waitress
- Backline/Drive-Thru Cashier
Degrees
- Cleveland High School - City , State | GED
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