Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customers. Trusted key holder and money manager with [Number]+ years of experience. Progressive attitude and laid back demeanor. Well-versed in the production, preparation and sale of marijuana and associated products. Accurate and efficient salesperson with good multitasking and problem-solving abilities. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Reliable [Job Title] skilled in processing POS system transactions and providing superior customer service. Ready to fulfill opportunity within [Company] team by leveraging bakery operations and equipment knowledge. Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells [Type] and [Type] products while adapting to new industry trends and changing customer desires. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position in [Type] environment. Ready to help team achieve company goals. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable Intern studying [Area of study] seeks an internship opportunity to expand skills and gain valuable real-world experience. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Driven student leveraging studies in [Area of study] seeks real-world experience as [Job Title]. Offers strong interpersonal and task prioritization skills. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Flexible Hours
  • Attention to Detail
  • Payment Processing
  • Building Customer Relationships and Loyalty
  • Ability to Lift 40 pounds
  • Strong Communication and Interpersonal Skills
  • Exceeding Customer Expectations
  • Engaging with Diverse Customers
  • Available Nights, Weekends and Holidays
  • Inventory Management
  • Sales and Promotions
  • Excellent Written and Verbal Communication
  • Energy and Physical Stamina
  • Safety and Cleanliness Standards
  • Product Knowledge
  • Customer Service
  • Verbal and Written Communication
  • Relationship Building
  • Creative Thinking
  • Cleaning and Sanitizing
  • Staff Support
  • Register Opening and Closing
  • Reliable and Responsible
  • Decision Making
  • Positive Customer Engagement
  • Delivery Arrangements
  • Special Orders
  • Basic Mathematics
  • Sales Records Management
  • Cash Handling
  • Documentation and Reporting
  • Time Management
  • Dispute Mediation
  • Team Leadership
  • Goal-Driven
  • Team Supervision
  • Repair Cost Estimation
Work History
Budtender, 09/2019 - 11/2021
Curaleaf Oklahoma City, OK,
  • Weighed, prepared and packaged different types of products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Read industry publications to maintain knowledge on current and future bud trends.
  • Restocked supplies and arranged displays.
  • Managed high volume of cash with 100% accuracy rate.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Checked guests' photo identification for validity and age requirements.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Increased business sales utilizing prduct knowledge.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed high volume of cash with [Number]% accuracy rate.
Shift Leader, 07/2017 - 08/2019
Playa Bowls Morristown, NJ,
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Regulated pricing, inventory count and supply during shift hours.
  • Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
  • Performed forecasting to identify necessary changes for supply chain business.
  • Implemented and executed reviews of computer systems for compliance with state and federal regulations.
  • Maintained store equipment, printers and fax machines.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
Forklift Operator, 09/2015 - 03/2017
Jostens Green Bay, WI,
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.


  • Changed out forklift batteries and connected batteries to battery charger.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Removed orders from storage, wrapped and staged for shipments.
  • Manually counted Number of picked and packaged orders for any loss.
  • Unloaded materials and goods at designated locations for best project availability.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Packed items into appropriate containers for shipment.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
Call Center Representative, 03/2012 - 08/2015
First Financial Credit Union Redlands, CA,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Answered average of 250 calls per day, addressing customer inquiries, solving problems and providing product information.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Completed over 500 outbound calls per shift to deliver
  • Resolved concerns with products or services to help with retention and drive sales.
  • Engaged in learning and development opportunities to promote continued performance improvement.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Cross-trained and provided back up for customer service managers.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Sought ways to improve processes and services provided.
Education
Associate of Science: Business Administration And Management, Expected in 03/2016
-
Chaffey College - Rancho Cucamonga, CA
GPA:
Languages
Spanish :
Limited Working:
Negotiated :
:
Certifications
  • CPR
  • security
  • cosmetology
  • construction in demolition , painting, cement,
  • basic automotive knowledge / car detailing
  • transporting
  • remote work
  • trimming and distributing
  • cleaning commercial buildings


  • [Area of certification] Training - [Timeframe]

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Resume Overview

School Attended

  • Chaffey College

Job Titles Held:

  • Budtender
  • Shift Leader
  • Forklift Operator
  • Call Center Representative

Degrees

  • Associate of Science

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