Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customers. Trusted key holder and money manager with 4+ years of management experience. Progressive attitude and laid back demeanor. Well-versed in the production, preparation and sale of marijuana and associated products. Accurate and efficient salesperson with good multitasking and problem-solving abilities.
Skills
Counting money
Discussing cannabis
Supporting medical patients
Packaging products
THC understanding
Rolling joints
Organization
Customer service
Cash register operation
Conflict resolution
Training & Development
Written Communication
Interpersonal Communication
Leadership
Reading comprehension
Collaboration
Self-motivated professional
Staff Management
Job inspections
Operations management
Project Management
Hiring standards
Scheduling
Food Safety
Flexible & Adaptable
POS Systems
Sales
Teamwork
Inventory Control
Cash Handling
Cleaning
Cultural awareness
Good listening skills
Detail-oriented
Education
Lansing Community CollegeLansing, MIExpected in – –:Graphic Design - GPA:
Eaton Rapids High SchoolEaton Rapids, MIExpected in 06/2017 – –High School Diploma: - GPA:
Work History
Curaleaf - Budtender Remote, OR, 06/2020 - Current
Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Weighed, prepared and packaged different types of products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Listened to customer needs and desires to identify and recommend optimal products.
Created inviting environment for customers by maintaining store organization and cleanliness.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Monitored customers for signs of security concerns and escalated issues to management.
Restocked supplies and arranged displays.
Sold flowers, concentrates and edibles in fast-paced environment.
Trimmed flower
Prepackaged and weighed Cannabis deli style in a fast paced enviornment
Community Action Program For Central Arkansas - Food Service Manager Kensett, AR, 01/2019 - 04/2020
Maintained compliance with company policies and procedures for safety, sanitation and quality.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Oversaw training of more than 20 team members.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to baristas and upselling food and beverages.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Motivated staff to perform at peak efficiency and quality.
Coordinated and organized all restaurant inventory.
Hired and managed staff.
Culvers Restaurant - Assistant Manager in Training Mesa, AZ, 04/2016 - 01/2019
Managed opening and closing procedures.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Defined clear targets and objectives and communicated to other team members.
Effectively supervised staff of 25+ personnel by implementing company policies, protocols, work rules and disciplinary action.
Directed training and retraining of employees to boost performance and enhance business results.
Communicated best practices among on-site and external personnel to align efforts and goals.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Coordinated site investigations, documented issues and escalated to executive teams as needed.
Evaluated employee performance on quarterly basis and conveyed constructive feedback to improve skills.
Supervised site investigations, reported issues and escalated those that required further assistance.
Maintained store equipment, including computers, printers and fax machines.
Set aggressive targets for employees to drive company success and strengthen motivation.
Used company and food service expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
Maintained financial accuracy when handling over $5,000.00 in revenue each day.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Tracked food production levels, meal counts and supply costs.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Oversaw training of more than 50 team members.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Limited portion sizes and used garnishes to control food costs.
Orchestrated positive customer experiences at all stages by overseeing every area of operation.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Motivated staff to perform at peak efficiency and quality.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Oversaw food preparation and monitored safety protocols.
Coordinated and organized all restaurant inventory.
Verified prepared food met all standards for quality and quantity before serving to customers.
Hired and managed kitchen staff.
Maximized quality assurance by completing frequent checks of line.
Additional Information
Worked in the Michigan Cannabis industry at an up and coming dispensary chain in the midst of the state legalizing recreational use cannabis. Is very used to everchanging guidelines and protocols being at the corporate or legal level.
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