bookstore clerk resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

High-achieving Sales Associate with extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player comfortable working independently. Outstanding knowledge of new releases, customer favorites and highly reviewed merchandise selections. Comfortable making purchase recommendations for readers of all types. Learned Bookseller offering 13 years of experience in retail sales environments. Possesses deep affinity for education and academia resources. Driven to impart knowledge while providing exceptional customer experience. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Enthusiastic retail professional with 13 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Driven Cashier and RETAIL Stocker with 13 years of experience. Tackled multiple tasks daily ranging from stocking shelves with RETAIL goods to processing payments using cash register. Consistently upbeat when helping customers and teammates. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details.

  • Credits and Refunds
  • Pricing and Markdowns
  • Cleaning and Sanitizing
  • Call Response and Transfer
  • Problem-Solving
  • Sweeping and Mopping
  • Product Scanning
  • Price Identification
  • Policies and Procedures
  • Gift Wrapping
  • Cash Handling
  • Inventory Stocking
  • Honest and Dependable
  • Cooperative Attitude
  • Product Location
  • Merchandise Packaging
  • Honest and Ethical
  • Cash Register Operations
  • Fitting Room Oversight
  • Work Task Prioritization
  • Reliable and Responsible
  • Customer Transactions
  • Feedback Acceptance
  • Children's Books
  • Textbook Sales
  • Sales Processing
Bookstore Clerk, 07/2020 - 04/2022
Maricopa Unified School District Maricopa, AZ,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Cleaned and stocked front-end areas with register tapes and ribbons.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Placed merchandise in bags or boxes and gave packages to customers.
  • Answered phone calls to assist customers with questions and BOOK orders.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Processed returned items in accordance with store policy.
  • Stayed up to date on current item discounts to support promotions.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Prepared food, including Coffee, Tea and Cocoa items.
  • Restocked front counter with silverware, straws, napkins and condiments.
  • Filled beverages and delivered food to customers by handing food to them.
  • Cross-trained in scanned and listing movies roles in order to provide skilled backup for team members.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Monitored book product availability in store, on shelves and in orders to accurately answer customer questions.
Elderly Caretaker, 10/2017 - 07/2020
Furnituremart Usa Fargo, ND,
  • Assisted patients with transportation and mobility needs such as moving between wheelchairs and beds.
  • Managed residents' activities of daily living.
  • Supported individuals' desires for dignity by compassionately assisting with personal hygiene.
  • Kept room spaces, linens and restrooms clean and refreshed with supplies.
  • Protected patients and staff by consistently following infection control, emergency and security procedures.
  • Assessed patient needs and reported changes or issues to healthcare team.
  • Logged patient details in medical charts and made notes regarding behavior, nutrition and outputs.
  • Employed infection-control measures to reduce germ spread and safeguard resident health.
  • Communicated with clinical and non-clinical personnel to coordinate resident care.
  • Logged vital signs, conditions and behaviors in BINDERS for clinician review.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Drove disabled and elderly clients to medical appointments.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
  • Recognized emergencies and notified paramedics and family members.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Floor Associate, 08/2016 - 10/2017
Wal-Mart Supercenter City, STATE,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered phones to help customers with queries and resolve basic concerns.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained positive working relationship with fellow staff and management.
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected store products for damage and obtained item replacements for customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
Education and Training
High School Diploma: , Expected in 05/1997
Augusta Sr High School - Augusta, KS
Status -

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Resume Overview

School Attended

  • Augusta Sr High School

Job Titles Held:

  • Bookstore Clerk
  • Elderly Caretaker
  • Floor Associate


  • High School Diploma

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