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Bookstore Clerk Resume Example

Resume Score: 80%

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BOOKSTORE CLERK
Professional Summary

Personable Book Store Associate with proven history of improving the effectiveness of workplace communication and coordination. Computer-literate professional , who adapts quickly to new software and programs. Dedicated to maximizing customer satisfaction with strong multitasking abilities and interpersonal skills.

Work History
Bookstore Clerk, 10/2020 to Current
Company Name – City, State
  • Requested official identification for purchases and verified details, consistently meeting legal standards like FERPA.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed information and merchandise through POS register system.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Applied interpersonal and communication skills to establish selling relationship with customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Prepared and submitted end-of-shift reports such as buyback report.
  • Assist with training of new staff members
  • Buyback books and process returns
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Exceeded service objectives by applying proven customer service.
  • Maintained accurate and current customer account data in Putty.
Federal Work Study Student, 01/2019 to 10/2019
Company Name – City, State
  • Kept reception area clean and neat to give visitors positive first impression
  • Received and routed business correspondence to correct departments and staff members.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, to appropriate staff.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment
  • Received incoming shipments, compared contents against associated records and transmitted to proper department
  • Processed POS transactions, including checks, cash and credit purchases or refunds
Office Administrative Assistant, 01/2011 to 02/2020
Company Name – City, State
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Maintained a clean reception area, including lounge and associated areas.
  • Organized all new hire, security and temporary paperwork.
  • Event planning and marketing , including associated travel and logistical arrangements.
  • Coordinated board and committee meetings, including schedules and information preparation and distribution.
Youth Program Coordinator, 01/2009 to 08/2012
Company Name – City, State
  • Enlisted the support of volunteers and collaborated with businesses and community groups.
  • Implemented ongoing staff training programs and educational sessions based on a collaborative crisis intervention model.
  • Offered constructive feedback and contributed ideas at weekly staff meetings.
  • Maintain attendance at each assigned site (paper form and Google Drive); Maintain activity summary (Google Drive).
  • Demonstrate proper time management, respond timely to electronic communication and phone messages.
  • Support assigned specialists with data entry, program documentation, program prep, and District popcorn sales.
  • Spend two day per week focusing on program evaluation and development, sales calls and new unit visits, relationship building, social media marketing, and networking.
Skills
  • Fluent in Spanish and English
  • Excellent planner and coordinator
  • Excellent communication skill
  • Filing and data archiving
  • Customer service-oriented
  • Accounting familiarity
Education
Associate of Arts: Business Administration, 12/2019
Waubonsee Community College - City, State
Certifications
  • Seasoned Executive Assistant with a background in office methods, Outlook calendaring, travel arrangements, expense reports and event planning. Good organizational, clerical and phone skills and ability to accept direction and follow office procedures.
  • Woodbadge Trained with the Boy Scouts Of America. Wood Badge is a Scouting leadership program aim to make Scouters better leaders by teaching advanced leadership skills. Participants will spend 6 full days and nights learning modern leadership theories from contemporary scholars such as Ken Blanchard (author of the One Minute Manager series of books) and others.
  • Small Business Classes for Marketing , Accounting , Social Media, Advertising at Chicago City Colleges
Nonprofit Volunteer
  • Together We Grow Automotive Association
  • Boy Scouts Of America
  • Little Village Chamber Of Commerce
  • Marie Wilkinson Food Pantry
  • IMSA Parent Association Council
  • Mutual Ground
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Waubonsee Community College

Job Titles Held:

  • Bookstore Clerk
  • Federal Work Study Student
  • Office Administrative Assistant
  • Youth Program Coordinator

Degrees

  • Associate of Arts : Business Administration , 12/2019

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