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Boh Manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced BOH Manager, successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Over twenty years of progressive leadership experience.

Skills
  • Kitchen equipment operation and maintenance
  • Budgeting
  • Safe food handling
  • Recruitment
  • Workflow planning
  • Cost controls
  • Kitchen staff coordination
  • Scheduling
Education
Communty College Of Aurora Aurora Colorado, Expected in Associate of Science : Computer Programming - GPA :
Work History
Iron Hill Brewery - BOH Manager
Phoenixville, PA, 5/10/21 - Current
  • Supported smooth front end activities through steady product flow and accurate pricing.
  • Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
  • Followed operational procedures and enforced product standards, quality and consistency.
  • Accepted merchandise and entered appropriate coding into company tracking system.
  • Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Enhanced business productivity by training [Number] team members and [Number] servers on best practices and protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.
Rr Donnelley & Sons - General Manager
Houston, TX, 09/1998 - 08/2022
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Limited portion sizes and used garnishes to control food costs.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Maintained facility and grounds to present positive image.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Set clear expectations and created positive working environment for employees.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
  • Carefully interviewed, selected, trained and supervised staff.
Lineage Logistics - Owner/Operator
University Park, FL, 05/2011 - 11/2020
  • Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Developed lasting customer relationships and grew network over time.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Performed planting, watering, mulching and edging of lawns.
  • Assisted with weekly project planning and crew scheduling.
  • Reviewed plans and designs to verify completeness of grounds work.
  • Handled hedge, bush and shrub trimming.
  • Diagnosed lawn and garden issues and recommended targeted solutions.
  • Maintained grounds by trimming, weeding and general clean-up.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
  • Inspected machinery to spot damage and note needed maintenance repairs.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Maintained routine landscaping schedules to boost lawn health.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Educated employees and members of public on plant biology and health.
  • Opened containers with steel cutters, claw hammers and other hand tools.
  • Completed timesheets and project reports on time to maintain client files for future reference.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
Ruby Tuesday - Server, Bar Tender
City, STATE, 12/2006 - 04/2011
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Implemented drink prep procedures that significantly reduced wasted stock.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

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Resume Overview

School Attended

  • Communty College Of Aurora

Job Titles Held:

  • BOH Manager
  • General Manager
  • Owner/Operator
  • Server, Bar Tender

Degrees

  • Associate of Science

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