To use my energy and integrity to build a career with a solid growth
Was promoted to a supervisor role in every job I have worked for. I was promoted to manager at World Class Valet after six months as well as promoted to supervisor at Macy's after 9 months. I was also given a specialist position at the call center only a few weeks into working. I believe my managers are able to see the hard work and dedication I bring to work every day.
Dealt with all customer issues such as orders not delivered
Corrected incorrect orders
Helped customers find the items they were searching for
Dealt with fraud complaints
Took payments for credit accounts.
01/2013 to Current
ManagerWorld Class Valet － Allendale, NJ
Manage valet parking in four restaurants and banquet halls.
Direct staff and coordinate parking and customer service.
Communicate with owners to assure top customer service.
Coordinate and create schedules and record payroll.
Manage 25+ employees at 6 different accounts.
10/2009 to 09/2013
Lead ExpediterMacy's, Garden State Plaza － Paramus, NJ
Supervise staff of Expediters.
Ensure backroom merchandise is organized and easily accessible.
Attendance Award, three consecutive years.
Ensure sales floor was well maintained
log new shoes into inventory and distributed accordingly
Education and Training
High School DiplomaWestwood Regional Jr. /Sr. High School － Washington Township, NJ, USWashington Twp., NJ
- Co-Captain, Football 2009 and 2010
- Lettered in Football and Baseball 4 consecutive years. Senior Captain of Varsity Baseball.
Kean University － Union, NJ, USCompleted two years at Kean University.