Diligent and dedicated Worker that is eager to take on challenging tasks and support team. Bringing personal experience and leader ship skills to work well with others to accomplish goals. With safety-conscious and quality-minded. Thrives on learning new skills quickly and approaches to daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Skills
Stock management
Chain replacement
Rental fixes
Bicycle shop operations
Workload prioritization
Bike preparation
Wheel building
Team building
Relationship development
Problem resolution
Team management
MS Office
Inventory management
Administrative support
Communications
Supervision
Customer service
Project organization
Organization
Planning and coordination
Hand tool operations
Forklift driving
Safety behaviors expertise
Materials handling
Recordkeeping abilities
Equipment maintenance
Operational improvement
Business operations
Flooring construction
Strong analytical and communication skills
General laborer
Time management
Project management
Proficient in MS Office
Basic electrical knowledge
Blueprint interpretation
Mulching gardens
Trimming and edging flower beds
Using hand tools
Hedge design
Landscape equipment knowledge
Applying fertilizer
Work site cleaning and organization
Decorative rock and planting
Landscape maintenance
Leadership skills
Follower skills
Willing to learn
Quick add picking up assigned tasks and duties
Mechanically inclined
Experience
Bike Technician, 09/2017 to Current Eastern Mountain Sports – Portland, ME,
Completed specialized technical work, general maintenance, and customer servicing.
Spotted equipment issues in addition to ordering and installing new parts.
Worked closely with customers to address questions and inquiries.
Communicated extensively with suppliers and dealers, establishing mutually-beneficial relationships.
Answered customers calls in a timely manner in order to answer customer questions.
Improved customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
Achieved cost-savings by developing functional solutions to general functions of the work environment helping improve work efficiency.
Recognized by management for providing exceptional customer service.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Created agendas and communication materials for team meetings.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Handled all delegated tasks, including working in all other areas in the store.
Helped assemble, maintain and repair bicycles.
Completed highly skilled repairs with minimal rework by expertly following manufacturers' technical instructions.
Assembled new bicycles for customers and completed quality assurance checks for safety compliance.
Increased shop revenue by upselling bikes, accessories and service plans.
Prepared display bicycles and merchandised with accessories to boost sales opportunities.
Carpentry Assistant, 09/2017 to Current Omaha Track – Spokane, WA,
Cleaned job site after work completion and disposed of debris in proper containers.
Uncovered product defects and addressed with job foreman.
Helped with movement of materials and equipment to different job sites.
Assisted master carpenters with installations for residential and commercial customers.
Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
Read and interpreted specifications and construction drawings to determine best techniques to complete each job.
Obtained strong understanding of residential and commercial building codes.
Installed drywall, ceilings, and trim and fabricated replacement trim and moldings.
Followed OSHA and corporate safety regulations and procedures.
Encouraged feedback from foreman and trade workers on site to incorporate suggestions into later work.
Cut materials on job site to prepare for installation.
Promoted team efficiency by consistently picking up excess materials and tools.
Helped establish accurate reference points and lines with skilled use of plumb bobs and sighting rods.
Moved supplies, tools and equipment from trucks to work areas and organized based on expected needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Performed site evaluations, customer surveys and team audits.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Created agendas and communication materials for team meetings.
Supported project planning by collecting and documenting measurements, marking installation points and cutting materials to desired sizes.
Erected and removed supports such as scaffolding and shoring based on individual project needs.
Notified supervisors of faulty operations and defective materials.
Provided industry insight to coworkers to assist work completion.
Supervised aspects of construction projects, lending communication and hands-on assistance.
Renovated and produced physical structures to meet timeline and budgetary constraints.
Have worked on jobs including building fences, building decks, redoing entryways, painting remodeling kitchens, building garages etc.
Construction Laborer, 05/2017 to Current Holiday Inn Club Vacations – Las Vegas, NV,
Used picks and shovels to dig, spread and level dirt and gravel.
Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
Supported worker safety by using lock out-tag out procedures on equipment prior to service work.
Operated equipment such as Power tools and intricate hand cutting tools to support worksite needs and enhance team efficiency.
Signaled equipment operators to help align machinery movements and smoothly transfer materials.
Relayed communication to equipment operators and helped attach special pieces.
Measured and marked openings and distances to prepare sites for work.
Assisted distribution of tools, materials and equipment to skilled workers.
Provided industry insight to coworkers to assist work completion.
Organized and maintained tools and equipment to enhance work efficiency.
Reduced wasteful spending by accurately cutting materials according to specifications.
Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
Operated overhead lifts to move heavy and bulky work materials.
Assisted project planning by measuring distances and marking locations using multiple times of measuring tools.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Logged inventory of materials used to maintain workplace access to supplies.
Maintained baseline safety knowledge to identify areas requiring improvement to meet code.
Maintained clean, safe working environment by removing waste from job site prior to shift completion.
Met company and OSHA safety guidelines for work site operations to meet operational standards.
Repaired and maintained for properties, including renovating flooring, walls and ceilings, installing fixtures and remodeling bathrooms and kitchens.
Anchored and braced forms and other structures in place to complete precise joining and high-quality work.
Prepared, cut and installed custom cabinetry, built-in bookcases and staircases.
Selected lumber based on particular species, characteristics, size, applications and applicable adhesives.
Installed building structures such as windows, trim and cabinetry alone or with assistants to meet job deadlines.
Cut timber, panels and other wooden materials according to measured dimensions.
Shaped materials to exact measurements for job requirements using hand tools and power equipment.
Landscaper, 09/2015 to 04/2020 Whippet Landscaping – City, STATE,
Swapped out plant containers and flowerbeds each spring, summer and fall.
Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
Attended seminars and workshops to learn about natural pest control products with zero chemicals.
Performed planting, watering, mulching, edging and other landscaping duties at 20+ customer properties.
Operated landscaping equipment to maintain grounds and remove trees.
Pruned trees and bushes to improve visibility and shapes.
Operated and maintained basic landscaping equipment and vehicles.
Applied weed and pest control chemicals to protect customer lawns.
Planned and cultivated designer lawns and gardens to enhance backyard lawns.
Installed irrigation systems, rock gardens and ponds to simplify watering needs.
Applied fertilizers and pesticides to lawns and grounds to control weeds, insect infestation and maintain soil fertility.
Checked machinery and performed routine maintenance to prevent malfunction.
Removed and properly disposed of debris to maintain worksite safety.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Cleared pathways of overgrowth, debris to reduce hazards.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
Education and Training
High School Diploma: , Expected in 05/2014 Southeast Guilford High School - Greensboro, NC GPA:
Associate of Science: General Studies, Expected in 05/2017 Guilford Technical Community College - Jamestown, NC GPA:
Bachelor of Science: Nutrition And Wellness, Expected in 05/2020 University of Greensboro North Carolina - Greensboro, NC GPA:
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