(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Capable with significant background in [Health Care Professional] over 25-year career with a Bachelor's of Science in Health Administration and a Masters in Business Administration. Diligently complete in-depth assessments to support requirements with streamlined, logical systems. Decisive leader with strong project management skills and data-driven approach. Enthusiastic Benefits Specialist eager to contribute to team success through hard work innovative, attention to detail and excellent organizational skills. Clear understanding and training. Motivated to learn, grow and excel. Oversee 300 calls per day in productions to create informative works for diverse audiences. Innovative and driven with strong technical know-how, natural leadership talent and analytical problem-solving expertise. Experience steering creative vision and enhancing Health Care as a medical professional for over twenty five years.

  • Benefits explanation, Employee benefits laws
  • Operations Management, Rules And Regulations
  • Issues Resolution, Verbal And Communication
  • Verbal And Written Communication
  • Contract Management, Business Development
  • New employee enrollment
  • Proficient in microsoft windows, outlook, excel
  • Business Planning
  • Budgeting
  • Strategic Planning
  • Business Administration
  • Staff Management
  • Strategies And Goals
  • Negotiation
Indiana Wesleyan University Independence, OH, Expected in 08/2018 MBA : Management Science - GPA :
University of Phoenix Cleveland, OH, Expected in 06/2016 Bachelor of Science : Health Administration - GPA :
Work History
Wellpath - Benefits Specialist for Cancer
Alma, GA, 01/2019 - Current
  • Resolved issues by inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Observed strict procedures to maintain data; also plan participant confidentiality.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Led 100 percent for team in delivery of highest volume for Cancer project, resulting in 100 percent in positive sales for new Cancer project.
  • Resolved Union Contracts negotiation problems, improved operations and provided exceptional client support.
  • Checked employees' benefits enrollment for accuracy and inputted all data into CAST, which provides information regarding data that allows analyst of possible benefits needed for protection of consumers.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties employees and Administration.
  • Increased customer satisfaction by resolving multiple issues, which allows customer to receive proficient effective results .
Berkshire Hathaway Homeservices Fox & Roach, Realtors - Chronic Care Nurse
Lansdale, PA, 06/1997 - 04/2015
  • Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies.
  • Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
  • Educated clients and families to support wellness activities, self-care techniques and prevention strategies.
  • Assisted in development and implementation of service plans related to nursing and patient health care needs.
  • Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.
  • Updated patient charts using Epic
  • Performed triage on all incoming patients and determined severity of injuries and illnesses.
  • Delivered high level of quality care to diverse populations while overseeing Coordination of patient admission and evaluation based on acuity and appropriate department admission.
  • Reported general, physical and mental condition of patients to Medical Director to support care initiatives.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Led successful 30-person team comprised of RNs, LPNs and ancillary staff; while interacting with Medical security to provide medical care needed and maintaining safety for staff.
  • Participated in service education programs, patient care conferences and staff meetings to advance knowledge and foster multidisciplinary communication, which focus on drug abuse with rape prevention.
  • Identified Acute and Chronic conditions by conducting health screenings and reviewing patient histories.
  • Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
  • Reported general, physical and mental condition of patients to Medical Director to support care initiatives.
Century 21 - Real Estate Agent
City, STATE, 06/1988 - 01/2010
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Created virtual tours of homes listed, providing potential buyers with additional exposure to properties.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Wrote effective listings detailing property features, resulting in 85% increase in showings.
  • Assisted clients in financial planning for purchase.
  • Accompanied buyers and sellers to home inspections and appraisals.
  • Negotiated contracts on behalf of clients.
  • Advertised client properties through websites, social media and real estate guides.

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Resume Overview

School Attended

  • Indiana Wesleyan University
  • University of Phoenix

Job Titles Held:

  • Benefits Specialist for Cancer
  • Chronic Care Nurse
  • Real Estate Agent


  • MBA
  • Bachelor of Science

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