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Benefits Specialist Resume Example

Resume Score: 100%

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BENEFITS SPECIALIST
Summary

Human Resource Professional with a practical understanding of the business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements.

Highlights
  • Training and development
  • Compensation/Payroll
  • Employee Relations
  • Hiring and retention
  • Excellent communication skills
  • Innovative
  • Regulatory compliance
  • Compensation administration
  • Personal records maintenance
  • Excellent problem solving skills
Accomplishments
  • Improved paperwork processing by 25% by streamlining submission processes.
  • Reduced employee turnover by 20% through implementation of new incentive program.
  • Saved company $94,000/year by reorganizing structure to eliminate unnecessary positions.
Experience
Benefits Specialist
September 2012 to Current
Xerox Hr Solutions/Lockheed Martin Employee Service Center - Houston, TX

•Responds to inquiries regarding employee benefits administration (i.e. explanation of plan options, plan enrollments, termination of benefits, annual enrollment, etc.)

•Primary point of contact for payroll administration (i.e. federal, state, & local tax information, payroll deductions, garnishments, compensation, vacation/sick time balance adjustments, etc.)

•Initiate and administer leave of absence requests (i.e. FMLA, short term disability, workers'

Compensation, etc.)

•Provide support for employee performance management/evaluation to ensure compliance to company policies and procedures

•Responds to pension inquires and process transactions (i.e. benefit commencement, payment estimates, pension verifications, etc.)

•Process employee data updates in HRMS/PeopleSoft

•Assists with employee development and training administration

•Research and resolve complex benefits/payroll issues as needed

•Create ad hoc data reports for trend analysis

•Coach/Support Benefit Specialists

Contract Recruiter/Customer Service
January 2010 to January 2012
Contract Recruiter/Customer Service - Houston, TX

•Created job postings that are compliant with job standards and selected appropriate job boards for postings

•Sourced resumes, cold calling, and generated leads as necessary

•Used appropriate interview and assessment techniques to screen candidates

•Documented candidate and interview information in applicant tracking system

•Worked with hiring managers in identifying candidates for interviews; follow-up through the hiring process; provided status reports on vacancies

•Successfully recruited candidates for financial services, hospital administration, and service

Industries

•General customer service

Service Manager
January 2009 to January 2010
Kaplan - Houston, TX

Supervised and planned daily tasks of administrative team

• Managed recruitment and on-boarding processes including job postings, phone screens,

Candidate interviews, background checks, employee offers, I-9 verification, new hire

Orientations, filing and maintenance of employee records, exit interviews

• Maintained and administered international student program and assisted with immigration

Issues

• Maintained HRIS (including payroll) and Student Tracking Systems

• Facilitated all student initiatives including class scheduling, room assignments (on and

Off site), student escalations, student events

• Developed and maintained vendor relationships including billing, account collections, and

Dispute resolution

• Maintained operations of academic center

Human Resources Services Supervisor/ Trainer
January 2006 to January 2009
Mercer - Houston, TX

• Supervised daily operations of a HR Specialist team

• Efficiency in employee service, employee development, employee relations issues, leave of absence requests/FMLA policy, tax issues, W-2 inquiries, payroll/pension compensation, health and welfare benefits, employment benefits, and not limited to other benefit processing

• Comprehensive knowledge of FMLA,ERISA,FLSA,ADA,HIPAA,COBRA

• Provided day to day performance management guidance (coaching, counseling, career development, corrective action, etc.)

• Managed new processes, procedures and arranged special projects (i.e. annual enrollment)

• Ensured compliance of regulations for internal audits

• Managed client relationships

• Recruited, interviewed, and staffed team as needed ( i.e. college recruitment)

•Trained specialists for superior job performance

Education
MBA : Master of Business Administration, 2010University Of Phoenix - Phoenix, AZ, USA
Bachelor of Science : Business/Management, 2008University of Phoenix - Phoenix, AZ, USA
Associate of Arts : Arts, 2006Houston Community College - Houston, TX, USA
Certifications

Currently pursuing PHR Certification

Skills

Microsoft Office Suite, PeopleSoft, SAP, HIPAA Certification, Benefits Workstation, Information Workforce Management, Siebel Sales 7.7, Applicant Tracking, SEVIS


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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Xerox Hr Solutions/Lockheed Martin Employee Service Center
  • Contract Recruiter/Customer Service
  • Kaplan
  • Mercer

School Attended

  • University Of Phoenix
  • University of Phoenix
  • Houston Community College

Job Titles Held:

  • Benefits Specialist
  • Contract Recruiter/Customer Service
  • Service Manager
  • Human Resources Services Supervisor/ Trainer

Degrees

  • MBA : Master of Business Administration , 2010
    Bachelor of Science : Business/Management , 2008
    Associate of Arts : Arts , 2006

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