Human Resource Professional with a practical understanding of the business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Directs projects that improve efficiency while meeting deadlines and budget requirements.
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•Responds to inquiries regarding employee benefits administration (i.e. explanation of plan options, plan enrollments, termination of benefits, annual enrollment, etc.)
•Primary point of contact for payroll administration (i.e. federal, state, & local tax information, payroll deductions, garnishments, compensation, vacation/sick time balance adjustments, etc.)
•Initiate and administer leave of absence requests (i.e. FMLA, short term disability, workers'
Compensation, etc.)
•Provide support for employee performance management/evaluation to ensure compliance to company policies and procedures
•Responds to pension inquires and process transactions (i.e. benefit commencement, payment estimates, pension verifications, etc.)
•Process employee data updates in HRMS/PeopleSoft
•Assists with employee development and training administration
•Research and resolve complex benefits/payroll issues as needed
•Create ad hoc data reports for trend analysis
•Coach/Support Benefit Specialists
•Created job postings that are compliant with job standards and selected appropriate job boards for postings
•Sourced resumes, cold calling, and generated leads as necessary
•Used appropriate interview and assessment techniques to screen candidates
•Documented candidate and interview information in applicant tracking system
•Worked with hiring managers in identifying candidates for interviews; follow-up through the hiring process; provided status reports on vacancies
•Successfully recruited candidates for financial services, hospital administration, and service
Industries
•General customer service
Supervised and planned daily tasks of administrative team
• Managed recruitment and on-boarding processes including job postings, phone screens,
Candidate interviews, background checks, employee offers, I-9 verification, new hire
Orientations, filing and maintenance of employee records, exit interviews
• Maintained and administered international student program and assisted with immigration
Issues
• Maintained HRIS (including payroll) and Student Tracking Systems
• Facilitated all student initiatives including class scheduling, room assignments (on and
Off site), student escalations, student events
• Developed and maintained vendor relationships including billing, account collections, and
Dispute resolution
• Maintained operations of academic center
• Supervised daily operations of a HR Specialist team
• Efficiency in employee service, employee development, employee relations issues, leave of absence requests/FMLA policy, tax issues, W-2 inquiries, payroll/pension compensation, health and welfare benefits, employment benefits, and not limited to other benefit processing
• Comprehensive knowledge of FMLA,ERISA,FLSA,ADA,HIPAA,COBRA
• Provided day to day performance management guidance (coaching, counseling, career development, corrective action, etc.)
• Managed new processes, procedures and arranged special projects (i.e. annual enrollment)
• Ensured compliance of regulations for internal audits
• Managed client relationships
• Recruited, interviewed, and staffed team as needed ( i.e. college recruitment)
•Trained specialists for superior job performance
Currently pursuing PHR Certification
Microsoft Office Suite, PeopleSoft, SAP, HIPAA Certification, Benefits Workstation, Information Workforce Management, Siebel Sales 7.7, Applicant Tracking, SEVIS
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Companies Worked For:
School Attended
Job Titles Held:
Degrees
