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Benefits Specialist Resume Example

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KR
BENEFITS SPECIALIST
Summary

Knowledgeable Benefit Specialist/Payroll Administrator specializing in Benefits and Payroll I bring 30 years of related experience. Conscientious about completing thorough reviews to better serve customers and employee needs with current, effective systems. Excellent decision-making and prioritization skills and outstanding customer service skills.

Skills
  • Highly skilled in HRIS system utilizing Prism/HRP
  • Employee benefits practices
  • Special projects
  • Organization
  • MS Office
  • Problem resolution
  • Open enrollment
  • Administrative support
  • Customer service
  • ACA standards knowledge
  • Relationship development
  • Insurance billing
  • Verbal and written communication
Experience
Akamai Technologies Inc | Reston , VABenefits Specialist02/2012 - 05/2020
  • Process enrollments new hires and open enrollment. Data into the HRIS system and carriers website.
  • Guide plan participants by explaining benefits information, ensuring they are educated when making plan selections.
  • Utilize Prism/HRP Payroll System to gathered data from various sources.
  • Improve operations procedures by collaborating with teammates and clients
  • Efficient in managing delegated tasks, including but not limited to Cobra Administration, FSA file transfer/funding and 401k file uploads and funding.
  • Mentor newly hired employees in benefits department and provided information regarding company policies and procedures.
  • Reputation for superior customer service skills while focusing on attention to detail.
  • Versatility in position with previous Vensure Payroll experience.
  • Ensure data integrity and confidentiality by observing strict regulations and procedures.
  • Communicate effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
Alert360 | Carrollton , TXPayroll Administrator02/1998 - 11/2011
  • Proficient in beginning-to-end payroll processing for 20,000 employees at different locations consisting of multi-state union and management employees.
  • Daily payroll processing using WorkBrain and People Soft Payroll Systems.
  • Provide assistance to employees and time keepers.
  • Protect payroll operations while maintaining employee confidence.
  • Participate in the conversation process from People Soft to WorkBrain.
  • Prepare manual checks and initiate direct deposits for employees.
  • Process tax liens, child support and other types of wage garnishments to paychecks.
  • Collaborate with HR staff to accurately track and update paid time off.
College Hunks Hauling Junk And Moving | Fair Haven , MIBookkeeper04/1999 - 04/2004
  • Tracked income and expenses for the business using QuickBooks.
  • Process accounting entries, daily receipts and payments in accordance within company protocols.
  • Verify data input using proper accounting procedures and documentation.
First Midwest Bank | Midlothian , ILTeller Supervisor08/1978 - 12/1998

ensuring

  • Supervise, mentor and prepare performance review for employees for 15 years.
  • Maintain optimal financial controls.
  • Fulfill diverse duties including but not limited to ATM maintenance, Federal Reserve shipment , operation of the main cash handling facility.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Liaison between bank branches regarding best practices, training and operations.
  • Balance daily cash deposits and vault inventory.
  • Perform administrative tasks, including filing, answering phones and auditing and reports.
Education and Training
Normal Community High School | CityHigh School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good
Resume Strength
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Normal Community High School

Job Titles Held:

  • Benefits Specialist
  • Payroll Administrator
  • Bookkeeper
  • Teller Supervisor

Degrees

  • High School Diploma

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