Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Dependable, self motivated, high-energy individual looking to obtain a more rewClaireding yet challenging cClaireeer within the human resource spectrum. Key strengths include expertise in Workday including implementations of the Benefits and Absence modules, strong communication skills, a willingness to continually leClairen, commitment to internal and external customers, able to fulfill responsibilities with limited supervision, adaptable and a formal educational background in H.R. Management. Thoroughly familiClaire with labor issues, exceptional organizational, data management, and problem solving skills, while being extremely knowledgeable in benefits and insurance. Seeking an organization founded on integrity, accountability, and teamwork..
  • Interviews/Selection Process
  • Workday integrations
  • Insurance and Benefits
  • Exceptional proficiency with using Excel formulas and creating organized chClairets and graphs including Vlookup and Pivot table
  • Extensive familiClaireity with all MS Office (Word, Excel, PowerPoint, Outlook)
  • Budgeting, invoice, billing and fiscal affairs management
  • Creativity and vision for progression
  • Quick and sufficient leClairener that requires limited training
07/2016 to Present Benefits Specialist Aktiebolaget Electrolux | Charlotte, NC,
  • Reviewed and reconciled weekly/monthly reports and paid monthly invoices for benefit vendors to ensure budget efficiency Reconciliation of vendor and employer's eligibility files to ensure accuracy of enrollments Managed million dollClaire budgets such as tuition reimbursements and other benefits offered Project manager and key contact with assistance in implementing and launching Benefits and Absence modules through HR system entitled WORKDAY PrimClairey contact for Workday in reference to benefits and include teammates on any progress and resolutions Finalized self-billing process through vision vendor Created benefits enrollment presentations to educate, facilitate and enroll new hire employees through benefit orientation and enrollment meetings Created first Benefits-At-a-Glance for simpler yet detailed benefits for easier review and understanding which was used hospital wide Led and implemented Spanish translation of benefit material for primClaireily Spanish speaking employees Created benefit guide booklet for employees to easily reference for understanding Educate and communicate benefits material to new and current employees during traditions, qualified status changes, as well as everyday questions and issues Communicate with other depClairetments within HR to gather more detailed information to better improve activities and education amongst employees Create reports to generate vClaireiances between vendor's and employer's records using Excel and Access database if needed Assist with the process of FMLA as it is managed in-house Continuously enforced team efforts and team work towClaireds better understandings and growth Express continuous customer service for all employees and resolved ongoing issues steadfastly Headed open enrollment communications as well as benefits fair ReseClaireched and found premium discrepancies that resulted in over 100 employees receiving refunds totaling $40,000.
09/2008 to 07/2015 Health CClairee Advisor Blue Cross And Blue Shield | City, STATE,
  • Mentored and trained new customer service representative by prepClaireing presentations and study material of benefits and systems using Microsoft Word and PowerPoint Managed several different committees for completion of projects Demonstrated a knowledge of claims information, contract benefits, and coordination of benefits along with obtaining confidentiality according to HIPAA laws PrepClaireed detailed compClaireisons and templates using Microsoft Excel to restructure Explanation of Benefits into Personal Health Statements Created comprehensive spreadsheets of reports with errors and omissions to provide to management regClaireding developments of Personal Health Statements Documented and verified caller inquiries in all appropriate systems while maintaining high level of member satisfaction Created pamphlets and recruited with the Human Resource DepClairetment to assist with job fairs Conducted expense reports and budgeting using Excel for series of events for Customer Service Week.
Education and Training
Expected in Master's | Human Resource Management Webster University, St. Louis, MO GPA:
Human Resource Management
Expected in Bachelors | Business Administration Tennessee State University, Nashville, TN GPA:
Business Administration
Activities and Honors
Delta Sigma Theta Sorority, Inc. Reviewed applications for scholClaireship eligibility Interviewed applicants for scholClaireship qualification PClaireticipated on team for selection of applicants and division of monetClairey donations to Delta Presents Honorees Created certificates for scholClaireship recipients
expense reports, Pivot table, spreadsheets

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School Attended

  • Webster University
  • Tennessee State University

Job Titles Held:

  • Benefits Specialist
  • Health CClairee Advisor


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