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Benefits Specialist Resume Example

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BENEFITS SPECIALIST
Summary
Dedicated and focused Administrative Assistant with more than 30 years of office experience; who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Knowledgeable of various software, including Microsoft Office and Excel. A very fast learner and hands on person. Seeking a role of increased responsibility and authority.
Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • AR/AP
  • QuickBooks proficiency
Accomplishments
Increased office organization by developing more efficient filing system and customer database protocols.Scheduling
  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
  •  Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Experience
September 2016
to
December 2016
American Income LifeGreensboro, NCBenefits Specialist
  • Learning from the ground up, from sales to management.
  • Call on referrals and clients to offer supplemental Life Insurance.
  • Present the product to the client and write up the sale.
June 2016
to
September 2016
The Agency- A Temporary Staffing CompanyGreensboro, NCAssistant to the Purchasing Manager
  • Data entry of purchase orders, and compare pricing from the confirmations to the purchase order.
  • Communicate with the vendors to make sure that they have received our purchase orders or if there happens to be a discrepancy with what we ordered and what they shipped.
January 2016
to
March 2016
Buck's CommunicationsHigh Point, NCAdministrative Assistant
  • In charge of answering incoming calls, payroll time input into an Excel spreadsheet to keep track of which employees worked at which locations.
  • Made sure employee timesheets were correct and sent to an outsourcing payroll company.
  • Processed new hire paperwork and entered information into system.
  • Accounts payable and Accounts receivable, matching of invoices.
  • Answered to the President and Vice President of the company.
January 2012
to
January 2016
Southern Veneer Company, IncThomasville, NCOffice Manager
  • In charge of answering the telephone and directing calls to the appropriate department or person.
  • Typed up all incoming purchase orders from the fax or email and delivered them to the various departments.
  • Calculated employee work time and ran payroll each week.
  • Payroll included calculating child support, any garnishments and various other deductions and making sure that said deductions were paid to the correct agency.
  • Made payroll and other bank deposits.
  • Processed new hire paperwork and entered information into system.
  • In charge of A/P and A/R.
  • Did end of month, quarterly and end of year taxes.
  • Printed W2's.
  • Reconciled bank statements for two bank accounts and moved everything from manual typing of invoices and checks to QuickBooks.
  • Completed various day-to-day clerical activities.
  • Answered to the President of the company.
May 2006
to
January 2011
Stickley Fine UpholsteryArchdale, NCReceptionist / Shipping Clerk
  • Originally hired as the front office Receptionist, where I answered the telephone, routed calls to appropriate person or department, filed, faxed and sorted mail.
  • I was promoted to Shipping Clerk where I kept a daily manifest of completed orders that came through the shipping department Performed data entry, answered telephone and used the paging system, filed orders and shipped orders in the computer system.
  • I called/emailed trucking companies for daily pick-ups.
  • Prepared bill of ladings for the trucking companies.
  • Worked with the customer service department to find out where a product was on any given day.
  • Prepared daily, weekly and monthly reports in Excel to show how much productwas shipped out.
October 2004
to
May 2006
Atlantic StaffingHigh Point, NCOffice Manager
  • Worked various jobs that included customer service, data entry, Receptionist, and clerical duties.
  • I worked through Atlantic Staffing for almost a year for Stickley Fine Upholstery when I was hired full-time.
June 2003
to
August 2004
Wood Flooring Company, IncHigh Point, NCPersonal Assistant
  • Worked directly under the owner of the company.
  • My job duties included answering the telephone, taking messages, invoicing, correspondence, creating purchase orders, accounts payable and accounts receivable, filing, and working with company accountants.
  • I also handled cash, made bank deposits, and other general office duties.
  • Company closed.
May 1999
to
October 2002
Anne David ThomasHigh Point, NCPersonal Assistant
  • to the owner of a high-end, handmade furniture company.
  • Took personal messages for her and responded in kind.
  • Made dinner arrangements and travel arrangements for her.
  • Called upon her customers to confirm special orders and to collect the minimum deposit.
  • Spoke to the employees in her place.
  • Arranged her parties and ordered and mailed invitations.
January 1983
to
July 1998
Vance's SanitationHarts, WVOffice Manager
  • Answered telephone, routed calls, took memos, filed, input customer information into the computer.
  • Performed bookkeeping duties such as paying invoices as well as receiving payments from customers.
  • Made bank deposits and filled out paperwork for payroll each week.
  • Made sure that all paperwork was ready for tax purposes.
  • Company closed.
Education
2016
Randolph Community CollegeAsheboro, NCNotary PublicNorth Carolina State Notary Public License
March 2011
Phlebotomy Technician * Clinicals completed at High Point Regional Hospital (
Strayer UniversityGreensboro, NCBusiness Management
Marshall UniversityHuntington, WVBusiness Management
Business Management
Harts High SchoolHarts, WVHigh school coursesgraduated with honors. National Honor Society. Awarded Summer Term Scholarship to Marshall University.
High school diploma
2016
Pearson VueWinston-Salem, NCLife/Accident and Health InsuranceNC State Licensed Producer
2017
Master Class ManagementAsheboro, NCBusiness ManagementMaster Certificate in Business Management
Skills
Accounts payable, Accounts receivable, A/P, agency, bookkeeping, Business Management, clerical, client, clients, customer service, Data entry, directing, email, fax, filing, front office, general office duties, Insurance, invoicing, Excel, mail, Notary Public, Payroll, Phlebotomy, pick, pricing, QuickBooks, receiving, Receptionist, sales, Shipping, spreadsheet, Staffing, taking messages, tax, taxes, Technician, telephone, travel arrangements, typing
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Resume Overview

Companies Worked For:

  • American Income Life
  • The Agency- A Temporary Staffing Company
  • Buck's Communications
  • Southern Veneer Company, Inc
  • Stickley Fine Upholstery
  • Atlantic Staffing
  • Wood Flooring Company, Inc
  • Anne David Thomas
  • Vance's Sanitation

School Attended

  • Randolph Community College
  • Strayer University
  • Marshall University
  • Harts High School
  • Pearson Vue
  • Master Class Management

Job Titles Held:

  • Benefits Specialist
  • Assistant to the Purchasing Manager
  • Administrative Assistant
  • Office Manager
  • Receptionist / Shipping Clerk
  • Personal Assistant

Degrees

  • Notary Public
    Phlebotomy Technician * Clinicals completed at High Point Regional Hospital (
    Business Management
    Business Management
    High school courses
    High school diploma
    Life/Accident and Health Insurance
    Business Management

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