I am a dynamic leader with proven success in managing people, processes and technology. My experience includes nine years of managing and administering employee benefits, customer care and business operations. I specialize in maximizing operations through building relationships, using effective communications through all levels of an organization and achieving measurable results.
Human Resource Management
analyst, articulate, backup, benefits, budget development, budget management, call center, coach, coaching, competitive, consulting, client, customer service, Customer Support, delivery, direction, email, functional, hiring, leadership, legal, messaging, PeopleSoft, policies, progress, quality, QA, reporting, Research, scheduling, staffing, strategy, strategic, strategic planning, telephony, vendor management, vision, workflow
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