LiveCareer-Resume

Benefits Consultant resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Profile
Results-focused individual offering more than 10 years of progressive leadership skills and experience. Demonstrator of creativity, savvy critical thinking, and operational success.
Qualifications
  • Troubleshooting specialist
  • Quality assurance authority
  • Initiative to work independently
  • Strategic thinker 
  • Organized
  • Microsoft Office Program literate
  • Natural leader
  • Excellent communication skills
  • Self-motivated
  • Client relations expert
  • Multi-tasker
  • Strategic thinker
Relevant Experience

Machine Troubleshooting

  • Performed effective troubleshooting of machine lines at FCN during production run and set up.
  • Managed production activities to guarantee accuracy of orders and inserts. 

Training

  • Trained new specialist on feeding techniques and safe and efficient handling of machines.
  • Palletizer & Downstream equipment operator
  • Forklift certified
Received “M & D Award” in 2012
 
Problem Diagnosis
  • Used operational knowledge of systems, parts and components to solve problems that arose during setup and production run times.
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Work Experience
Benefits Consultant, 2016 to Current
Brp Group, Inc.Oklahoma City, OK,
  • Advised managers on organizational policy matters and recommend needed changes.
  • Recruited applicants 
  • Conducted benefits administration for benefit-eligible employees.
  • Worked with HR advisors and HR representatives on establishing consistent enrollment practices
  • Created and managed more than 20 confidential personnel accounts 
Benefits Counselor, 01/2015 to Current
Senior Services Of Southeast VirginiaNorfolk, VA,
  • Processed applications, payments, corrections, endorsements and cancelations.
  • Compiled coverage and rating information in an accessible format.
  • Pursued continuing education and training programs to continue professional development.
  • Researched coverage and premium options and supplied clients with the best coverage available.
  • Promoted client retention through high-quality service and follow through.
  • Serviced personal accounts
  • Answered employee questions regarding coverage, premium, and resolved any issues.
Technician, 11/2006 to 2014
IntraloxGrand Rapids, MI,
  • Actively worked on operational improvements to enhance quality, improve production times and reduce errors.
  • Adjusted machine feed and speed of machines.
  • Changed equipment over to new product.
  • Helped achieve company goals by supporting production workers.
  • Inspected finished products for quality and adherence to customer specifications.
  • Monitored and adjusted production processes or equipment for quality and productivity.
  • Worked with managers to implement the company's policies and goals.
  • Responsible for setting minimum standards and providing technical guidance and support for operation of mechanical systems used in the process.
  • Reviewed operations and conferred with electrician or maintenance staff to resolve production and processing problems.
  • Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
  • Troubleshooted problems with equipment, devices or products.
  • Forklift operator certified.
Education
Bachelor of Arts: Management, Expected in 2016
Concordia University - River Forest, Illinois
GPA:
  • 3.9 GPA
  • Coursework in Management & Accounting
  • Graduated Summa Cum Laude 
  • Dean's List
  • Coursework in Human Resources
Associate of Arts: General Education Studies, Expected in 2016
Malcolm X College - Chicago, Illinois
GPA:
  • Deans List Academic Achievement Award 
  • EMT Licence
  • Health Management Coursework

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Resume Overview

School Attended

  • Concordia University
  • Malcolm X College

Job Titles Held:

  • Benefits Consultant
  • Benefits Counselor
  • Technician

Degrees

  • Bachelor of Arts
  • Associate of Arts

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