Benefits Consultant resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Profile
Results-focused individual offering more than 10 years of progressive leadership skills and experience. Demonstrator of creativity, savvy critical thinking, and operational success.
Qualifications
Troubleshooting specialist
Quality assurance authority
Initiative to work independently
Strategic thinker
Organized
Microsoft Office Program literate
Natural leader
Excellent communication skills
Self-motivated
Client relations expert
Multi-tasker
Strategic thinker
Relevant Experience
Machine Troubleshooting
Performed effective troubleshooting of machine lines at FCN during production run and set up.
Managed production activities to guarantee accuracy of orders and inserts.
Training
Trained new specialist on feeding techniques and safe and efficient handling of machines.
Palletizer & Downstream equipment operator
Forklift certified
Received “M & D Award” in 2012
Problem Diagnosis
Used operational knowledge of systems, parts and components to solve problems that arose during setup and production run times.
Work Experience
Benefits Consultant, 2016 to Current Brp Group, Inc. – Oklahoma City, OK,
Advised managers on organizational policy matters and recommend needed changes.
Recruited applicants
Conducted benefits administration for benefit-eligible employees.
Worked with HR advisors and HR representatives on establishing consistent enrollment practices
Created and managed more than 20 confidential personnel accounts
Benefits Counselor, 01/2015 to Current Senior Services Of Southeast Virginia – Norfolk, VA,
Processed applications, payments, corrections, endorsements and cancelations.
Compiled coverage and rating information in an accessible format.
Pursued continuing education and training programs to continue professional development.
Researched coverage and premium options and supplied clients with the best coverage available.
Promoted client retention through high-quality service and follow through.
Serviced personal accounts
Answered employee questions regarding coverage, premium, and resolved any issues.
Technician, 11/2006 to 2014 Intralox – Grand Rapids, MI,
Actively worked on operational improvements to enhance quality, improve production times and reduce errors.
Adjusted machine feed and speed of machines.
Changed equipment over to new product.
Helped achieve company goals by supporting production workers.
Inspected finished products for quality and adherence to customer specifications.
Monitored and adjusted production processes or equipment for quality and productivity.
Worked with managers to implement the company's policies and goals.
Responsible for setting minimum standards and providing technical guidance and support for operation of mechanical systems used in the process.
Reviewed operations and conferred with electrician or maintenance staff to resolve production and processing problems.
Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
Troubleshooted problems with equipment, devices or products.
Forklift operator certified.
Education
Bachelor of Arts: Management, Expected in 2016 Concordia University - River Forest, Illinois GPA:
3.9 GPA
Coursework in Management & Accounting
Graduated Summa Cum Laude
Dean's List
Coursework in Human Resources
Associate of Arts: General Education Studies, Expected in 2016 Malcolm X College - Chicago, Illinois GPA:
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