LiveCareer-Resume

Benefits Advisor resume example with 9+ years of experience

Jessica Claire
, San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Compassionate and attentive [Job Title] with history of making valuable contributions to healthcare teams and health systems. Bringing [Number] years of experience and expertise in utilization and maintenance of cardiac testing equipment. Dedicated to efficient and accurate delivery of test results.

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Highly organized [Job Title] with [Number] years of experience in [Type] environments. Exceptional leadership skills and talent for procedure development and implementation. Demonstrated ability to control losses and cut costs to meet organizational objectives.

Ambitious [Job Title] with [Number] years of hands-on experience verifying transaction information, obtaining authorization of payments and scheduling and preparing disbursements. First-rate administrative, data entry and organizational skills. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.

Skills
  • Regulatory Compliance
  • Research
  • Customer Service
  • Quality Assurance
  • Documentation
  • Time management
  • Operational Improvement
  • Inventory Management
  • Team building
  • Operations management
  • Training
  • MS Office
Work History
01/2020 to Current
Benefits Advisor Jeld-Wen Dodson, LA,
  • Resolved policyholder’s problems, improved operations and provided exceptional client support
  • Contributed to team results meeting goals
  • Assisted Regional Manager with performing audits and compliance inspection reports
  • Increased customer satisfaction by resolving issues between other agents
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Participated in meetings to discuss new opportunities in telemedicine
  • Worked with customers to understand needs and provide services
08/2015 to 12/2019
Associate Dentist Kool Smiles Hampton, VA,
  • Interpreted X-rays to make accurate diagnoses and decisions about treatments
  • Created individualized dental treatment care plans
  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease
  • Conducted thorough patient examinations while screening for jaw and tongue cancers by inspecting teeth and soft oral tissues
  • Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants
  • Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures
  • Established policies and procedures for dental team members, informed all employees of guidelines and supervised enforcement
  • Interviewed patients, reviewed health history information and performed checkups to diagnose oral issues and diseases
  • Improved patients' comfort by providing calm and professional care, explaining procedures, answering questions and carefully managing pain
  • Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants
08/2011 to 03/2015
Dental Officer 3M Companies Quapaw, OK,
  • Established policies and procedures for dental practice team, informed all employees of guidelines and supervised enforcement
  • Interviewed patients, reviewed health history information and performed checkups to diagnose oral issues and diseases
  • Interpreted X-rays to make accurate diagnoses and decisions about treatments
  • Created individualized treatment plans to maintain or restore oral health of patients
  • Educated patients and families about dental issues and proper oral care to prevent dental decay and disease
  • Administered anesthetics and sedatives to control patients' pain and reduce stress for anxious patients during procedures
  • Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants
  • Improved patients' comfort by providing calm and professional care, explaining procedures, answering questions and carefully managing pain
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Participated in meetings to discuss continuing education opportunities
  • Saved $ by implementing cost-saving initiatives that addressed long-standing problems
  • Maintained excellent attendance record, consistently arriving to work on time
Education
Expected in
Bachelor of Applied Science: Psychology
Virginia Tech - Blacksburg, VA
GPA:
Expected in 05/2011
Doctor of Dental Medicine: Dentistry
University of Pennsylvania - Philadelphia, PA
GPA:

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Resume Overview

School Attended

  • Virginia Tech
  • University of Pennsylvania

Job Titles Held:

  • Benefits Advisor
  • Associate Dentist
  • Dental Officer

Degrees

  • Bachelor of Applied Science
  • Doctor of Dental Medicine

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