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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Skilled Behavioral Health Technician proficient in best practices and requirements of behavioral health programs, as well as successful support strategies. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic.

Skills
  • Nutritional support
  • Emergency Response
  • Admissions intake
  • Reliable and trustworthy
  • Log updating
  • Security monitoring
  • People skills
Experience
05/2019 to Current
Behavioral Health Technician Spectrum Health Watervliet, MI,
  • Followed standard admissions procedures and documentation requirements for all client intakes.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Completed daily client rounds and tracked client movements.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Maintained all client and employee areas in good working order and with adequate supplies.
  • Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
11/2017 to 07/2018
Cook Friendship Village Retirement Community Dayton, OH,
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Replenished food items from inventory and rotated ingredients.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Made recommendations to store manager regarding future food and equipment purchases to maintain product effectiveness.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
03/2016 to 06/2017
Public Area Cleaner Cleanpower Waukegan, IL,
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Notified management of structural issues and major repairs.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
  • Notified building managers about needed repairs to maintain public safety.
  • Organized custodial closets to easily find equipment and supplies.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Supported special convention events by setting up, arranging and removing decorations, furniture and supplies.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on 8 hour basis.
  • Identified major repair and maintenance needs and notified management of concerns.
01/2015 to 03/2016
Shift Leader Bakers Square Palatine, IL,
  • Supervised, motivated, and led employees to maintain productivity and customer service levels.
  • Trained team on procedures and sales tactics to reach daily sales goals and promote superior guest experiences.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Delegated tasks to employees and monitored activities and task completion.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Increased customer base and market share by promoting product through diverse channels.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Oversaw timely execution of promotions and marketing programs.
Education and Training
Expected in 05/2015
High School Diploma:
Gainesville High School - Gainesville, TX
GPA:
Expected in
:
North Central Texas College - Gainesville, TX
GPA:
Certifications
  • Recognizing and Preventing Human Trafficking Training - 04/22/2021-04/22/22
  • Driver Safety - 04/15/2021- 04/15/2022
  • Non-Violent Crisis Intervention Training - 05/13/2021- 05/13/2022
  • Confidentiality of Behavioral Health Records - 42 CFR Part 2 - 04/13/2021- 04/13/2022
  • American Heart association First Aid Cpr

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Resume Overview

School Attended

  • Gainesville High School
  • North Central Texas College

Job Titles Held:

  • Behavioral Health Technician
  • Cook
  • Public Area Cleaner
  • Shift Leader

Degrees

  • High School Diploma
  • Some College (No Degree)

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