behavioral health clinical manager supervisor resume example with 20+ years of experience

(555) 432-1000,
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Professional Summary

Experienced Clinical Social Worker with over 25 years of experience in Supervision and Operations of programs. Excellent reputation for resolving problems and striving for excellence.

  • Auricular Detox Specialist
  • Fluency in Spanish
  • Strong Clinical & Interpersonal skills
  • Reiki I Specialist
University of Connecticut West Hartford, CT, Expected in 08/2006 Master of Science : Social Work/ Clinical Casework - GPA :
Fairfield University Fairfield, Expected in 05/1996 Master of Arts : Psychology - GPA :
Sacred Heart University Fairfield, CT, Expected in 05/1994 Bachelor of Science : Psychology - GPA :
  • State of CT: DPH, Licensed Clinical Social Worker
  • Certified Kaleidoscope, Inc. "Diversity, Equity & Inclusion" DMHAS Facilitator
  • Auricular Acupuncture Certificate
  • Race-Related Stress Trauma Certificate
Work History
Bcfs - Behavioral Health Clinical Manager Supervisor
, , Bridgeport, CT 06/2016 - Current
  • Serve as manager overseeing agencies' Homeless Outreach Services, lead and direct clinical teams related to housing/homelessness matters; provide assessment services & crisis intervention efforts to community-wide stakeholders; work closely with mobile-crisis team; Forensics unit as well as Coordinated Access Network for homelessness/housing community needs.
  • Oversee administration of 4 HUD Rental Assistant grants totaling 4.5 Million with 325 participants; lead and supervise staff to ensure HUD program adherence and compliance.
  • Serve as member of Community Coordination Team(CCT) with local hospitals & agencies to determine treatment goals, risk management, harm reductions efforts & health care equity.
  • Supervise and coordinate SWCMHS' Evidence Based Supported Employment (IPS model) encompassing 5 contracted Private-Non-profit agencies.
  • Serve as member of Commissioner's Multicultural Advisory Council affiliated with Office Of Multicultural Health Equity and Subcommittee participation.
  • Co-Facilitate Diversity, Equity & Inclusion statewide trainings offered to all DMHAS and some Private Not-for-profit staff.
  • Ensure Joint Commission compliance & standards through on-going Operations meetings and coordination.
  • Carried out day-to-day duties accurately and efficiently
  • Self-motivated, with a strong sense of personal responsibility
Ecmc - Lead Clinician
, , Bridgeport, CT 04/2020 - Current
  • Supervise Ryan White Behavioral Health Services program providing services to individuals, & families diagnosed with HIV/AIDS, Substance Use Disorders and Co-Occurring Disorders.
  • Establish appropriate course of treatment and implement interventions utilizing Trauma-Informed, Gender Responsive approaches.
  • Provide supervision for MSW 2nd year students & Counseling graduate students from Sacred Heart University, & University of Bridgeport.
  • Provide clinical psychosocial assessments, comprehensive treatment plans; and evidence-based individual and group therapy.
  • Review staff documentation and adherence to quality assurance.
  • Work collaboratively with harm-reduction staff when identifying client treatment needs and risk.
  • Educate staff & clients on Narcan administration
  • Monitor patients' progress and adjusted treatments accordingly
St. Of CT, Dept. Of Mental Health & Addiction Serv - Supervising Clinician
, , Bridgeport, CT 09/2010 - 08/2012
  • Responsible for oversight of agencies' only Hispanic Outpatient Clinical Services as well as coverage of outpatient clinical teams when necessary.
  • Delivered evidence-based treatment practices focusing on group and individual therapy for over 300 clients; ensured program compliance and adherence to Joint Commission hospital standards.
  • Served on hiring interview panel as well as onboarding and orienting staff to agency.
  • Initiated progressive discipline measures when warranted.
  • Provided counseling services & crisis intervention efforts to chronic and persistent mentally ill population served.
State Of CT-DSS/ Social Work Division - Social Work Supervisor
, , Danbury/ Waterbury, CT 07/1998 - 08/2010
  • Coordinated, planned and managed PSE program (Protective Services for Elderly); Community-Based services program servicing medically disabled clients; managed ABI (Acquired-Brain Injury) services Waiver program.
  • Attended monthly statewide coordination meetings to ensure 5 staff trainings and development needs and statewide coordination of services.
  • Provided supervision to staff whom Investigated and responded to critical incidents involving allegations of abuse, neglect and/or exploitation of elders in community and skilled nursing care facilities throughout Danbury/ Waterbury.
  • Served to educate community and provide informational sessions
  • Collaborated with various agency departments & probate courts to coordinate request for Conservatorship of Person/ Estate appointments.
  • Visited homes and agencies to provide support and case management services to clients
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources

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Resume Overview

School Attended

  • University of Connecticut
  • Fairfield University
  • Sacred Heart University

Job Titles Held:

  • Behavioral Health Clinical Manager Supervisor
  • Lead Clinician
  • Supervising Clinician
  • Social Work Supervisor


  • Master of Science
  • Master of Arts
  • Bachelor of Science

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