Baker's Apprentice Resume Example Securitas Security Services Usa, Inc.

BAKER'S APPRENTICE

Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 9 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills

Cash handling accuracy
Inventory control procedures
Sales expertise

Customer- and service-oriented
Team player mentality
Outgoing personality

Experience

Baker's Apprentice
Thurmont , MDSecuritas Security Services Usa, Inc./Sep 2016 to May 2019

Followed recipes to mix dough in batches sufficient for daily production quota.
Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
Prepared pastry creams, fillings, icing, chocolate mousse and other components used in decorating and filling baked goods.
Baked scones, cookies, cakes and other baked goods.
Actively maintained preparation line ingredient levels, replenishing supply of fillings, nuts, cheeses and other ingredients to support uninterrupted preparation.
Alerted management to issues with equipment condition, including broken utensils and operation problems with ovens, coffee machines and registers.
Organized raw ingredients and supplies in storage areas, moving and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each day.

Sales Associate
Troy , MISecuritas Security Services Usa, Inc./Mar 2014 to Dec 2015

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Assisted customers by finding needed items and checking inventory for items at other locations.
Offered product and service consultations and employed upselling techniques.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Recommended optimal merchandise based on customer needs and desires.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended merchandise to customers based on needs and preferences.

Sales Associate
Urbandale , IASecuritas Security Services Usa, Inc./Sep 2012 to Dec 2012

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Negotiated and closed deals with minimal oversight.
Offered product and service consultations and employed upselling techniques.
Assisted customers by finding needed items and checking inventory for items at other locations.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Stayed up to date on store promotions, payment policies and security practices.
Recommended optimal merchandise based on customer needs and desires.
Educated customers on product and service offerings.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Recommended merchandise to customers based on needs and preferences.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Sales Associate
City , STATEDollar General/Feb 2011 to Jul 2011

Educated customers on product and service offerings.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Sold various products by explaining unique features and educating customers on proper application.
Processed orders through system and coordinated product deliveries.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Stayed up to date on store promotions, payment policies and security practices.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Recommended merchandise to customers based on needs and preferences.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Helped customers sign up for loyalty programs and submitted completed paperwork.

Education and Training

High School DiplomaNorthside High SchoolMay 2011City

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Baker's Apprentice Resume Example

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