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bakers apprentice resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 9 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Cash handling accuracy
  • Inventory control procedures
  • Sales expertise
  • Customer- and service-oriented
  • Team player mentality
  • Outgoing personality
Experience
09/2016 to 05/2019
Baker's Apprentice Securitas Security Services Usa, Inc. Thurmont, MD,
  • Followed recipes to mix dough in batches sufficient for daily production quota.
  • Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
  • Prepared pastry creams, fillings, icing, chocolate mousse and other components used in decorating and filling baked goods.
  • Baked scones, cookies, cakes and other baked goods.
  • Actively maintained preparation line ingredient levels, replenishing supply of fillings, nuts, cheeses and other ingredients to support uninterrupted preparation.
  • Alerted management to issues with equipment condition, including broken utensils and operation problems with ovens, coffee machines and registers.
  • Organized raw ingredients and supplies in storage areas, moving and sorting large bags of flour and sugar, containers of cooking oil and other ingredients.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each day.
03/2014 to 12/2015
Sales Associate Securitas Security Services Usa, Inc. Troy, MI,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
09/2012 to 12/2012
Sales Associate Securitas Security Services Usa, Inc. Urbandale, IA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Negotiated and closed deals with minimal oversight.
  • Offered product and service consultations and employed upselling techniques.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended merchandise to customers based on needs and preferences.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
02/2011 to 07/2011
Sales Associate Dollar General City, STATE,
  • Educated customers on product and service offerings.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended merchandise to customers based on needs and preferences.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Education and Training
Expected in 05/2011
High School Diploma:
Northside High School - Fort Smith, AR,
GPA:

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Resume Overview

School Attended

  • Northside High School

Job Titles Held:

  • Baker's Apprentice
  • Sales Associate
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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