Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of baking and decorating and training in all areas. Motivated to learn, grow and excel in anything that i am offered.. With over 10 years of successful experience in customer service and retail. Recognized consistently for performance excellence and contributions to success in any industry. Strengths in customer service and meeting deadlines on a timely manner.

  • Whole-grain baking
  • Adaptive and creative
  • Recipe creation and conversion
  • World Cuisine Knowledge
  • Holiday Baking
  • Excellent Customer Service Skills
  • Cake Decorating
  • Time management
  • Active listener
  • Self-motivated professional
  • Relationship-Building
  • Sanitation and Cleanliness
Work History
Baker/Cake Decorator, 06/2019 - Current
Willow Valley Retirement Communities Willow Street, PA,
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Developed new products based on seasonal ingredients, holidays and dessert trends.
  • Served [Number] bakery customers daily with professional and effective customer service.
  • Established and maintained positive vendor relationships.
  • Filled out inventory and production sheets and informed head baker of stock levels.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Complied with all health and safety codes.
  • Cleaned and maintained kitchen equipment and oven.
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
  • Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
  • Iced and airbrushed cakes and other pastries for customized orders.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Set heat and humidity temperatures for proof box.
Cake Dec/Deli Associate, 11/2015 - 02/2017
Walmart Supercenter City, STATE,
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned [Job title] and [Job title] work tasks in order to provide skilled backup for diverse roles.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Inspected equipment such as refrigerators and warming lamps every [Timeframe] to check compliance with safe operating levels.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Substitute Teacher, K-12, 11/2014 - 05/2015
Snyder ISD City, STATE,
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted students in ongoing projects and assignments on [Area of expertise] and conducted extra research to further understanding of topics.
  • Worked with principal's office on disciplinary and safety issues.
  • Supervised lunchroom and recess activities.
  • Proctored quizzes, tests and standardized examinations.
  • Handled classrooms of up to [Number] students, reporting problem students to [Job title] and keeping detailed behavioral records.
  • Provided instruction for [Number]+ students in all subject areas.
  • Stood in for [Type] teacher for [Number] days, maintaining student progress and keeping up with lesson plans.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Instructed [Type] students in [Area of expertise] principles, concepts and in-depth subject matter.
  • Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
  • Repeatedly requested as substitute teacher for [Type] classrooms by teachers based on excellent past referrals and trusted performance.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
  • Integrated existing and new technology into classroom to help provide creative and fun learning environment.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Led classroom activities for play-based and immersive learning.
  • Taught diverse subjects for grades K-8, successfully delivering seamless teaching in absence of regular teacher.
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
High School Diploma: , Expected in 05/1997
Monahans High School - Monahans, TX

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School Attended

  • Monahans High School

Job Titles Held:

  • Baker/Cake Decorator
  • Cake Dec/Deli Associate
  • Substitute Teacher, K-12


  • High School Diploma

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