Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Dedicated Store Manager with more than 15 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales.
Skills
  • Personnel development
  • Customer relations
  • POS systems
  • Detail-oriented
  • Goal-oriented
  • Strategic thinker
  • Mathematical aptitude
  • Store displays
  • Staff training and development
  • Customer-oriented
  • Hourly shift management
  • Scheduling and payroll management
  • Loss prevention training
  • Order management
  • Relationship building and management
  • Maximizing profitability
  • Team leadership and coaching
  • Opening and closing procedures
  • Training and mentoring
  • Accurate money handling
  • Order processing
  • Merchandising expertise
  • Customer Relations
  • Staff Management
  • Goals and performance
Work History
Backstage SWS Manager, 05/2018 to Current
Lowe's Companies, Inc.Fort Mill, SC,
  • Oversaw, trained and encouraged 8 colleagues and 2 direct report leaders, promoting culture of efficiency and performance
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth. Grew customer experience score for 8 consecutive quarters
  • Drove Backstage sales to achieve half million dollars of growth ranking top 5 of 200 Backstage locations company-wide during 2018-2020
  • Managed, hired and developed top talent to strengthen workflow and productivity
  • Proactively identified performance gaps among colleagues and implemented process improvements to enhance merchandising skills and planning
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness
Store Manager, 02/2016 to 05/2018
Lowe's Companies, Inc.Tucson, AZ,
  • Oversaw, trained and encouraged 30 sales associates and 4 assistant managers, promoting culture of efficiency and performance.
  • Analyzed and interpreted store trends with corporate and district leadership to facilitate planning.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Created work schedules according to sales volume and number of employees.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Scheduled and led weekly store meetings for management employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Store Manager, 09/2013 to 01/2016
Lowe's Companies, Inc.Kansas City, MO,
  • Interviewed job candidates and made staffing decisions
  • Managed staff of [15] sales associates, [2] team leaders and [4] assistant managers
  • Assigned employees to specific duties to best meet the needs of the store
  • Instructed staff on appropriately handling difficult and complicated sales
  • Hired, trained and evaluated personnel in sales and marketing
  • Examined merchandise to verify that it was correctly priced and displayed
  • Scheduled and led weekly store meetings for all employees
  • Increased profits through effective sales training and troubleshooting profit loss areas
  • Reported to the district manager regarding all store and staff issues
  • Trained and developed new associates on POS system and key sales tactics
Store Manager, 08/2001 to 03/2013
American Eagle OutfittersCity, STATE,
  • Managed staff of [100] sales associates, [3] team leaders and [5] assistant managers
  • Promoted 12 Assistant Managers to Store Manager positions and over 20 sales associates to assistant manager positions
  • Increased volume of location from 3 million to 5 million over 4 years
  • Interviewed job candidates and made staffing decisions
  • Assigned employees to specific duties to best meet needs of store
  • Instructed staff on appropriately handling difficult and complicated sales
  • Hired, trained and evaluated personnel in sales and marketing
  • Examined merchandise to verify that it was correctly priced and displayed
  • Led opening or remodeling of 18 stores as New Store opening Project Manager
  • Reported to district manager regarding all store and staff issues
  • Trained and developed new associates on POS system and key sales tactics
  • Generated repeat business through exceptional customer service
  • Was two time winner of company's Gold Council award given to top store managers in field
  • Created new stockroom operations process with DM and RM that was implemented over entire chain
Education
High School Diploma: , Expected in 1996
Fleetwood Area High School - Fleetwood, PA
GPA:
  • National Honors Society Academic Achievement Award
  • Top 10% of class

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good

resume Strength

  • Formatting
  • Typos

Resume Overview

School Attended

  • Fleetwood Area High School

Job Titles Held:

  • Backstage SWS Manager
  • Store Manager
  • Store Manager
  • Store Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: