Ambitious Operations manager with solid history of success in on-site operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering five years of related experience and pursuing new professional challenges with room for advancement at company.
Skills
Microsoft Word, Excel, Power Point, Publisher, Scheduling software, Employee timesheet software, Ability to Work Under Pressure, Decision Making, Time Management, Self-motivation, Conflict Resolution, Leadership, Adaptability, Advanced management skills, Advanced problem-solving
Business development
Conflict Resolution
Excellent customer service
Decision Making
Fiber Optics
Forecasting
HVAC
Inventory
Leadership
Management skills
Marketing
Mechanical
Access
Excel
Office
Power Point
Publisher
Microsoft Word
Paint
Problem-solving
Protocols
Quality
Quality control
Recruitment
Repairs
Reporting
Safety
Scheduling
Time Management
Trouble shooting
Troubleshooting
Type
Wiring
Issue and conflict resolution
Relationship development
Customer service
MS Office
Invoice generation
Project organization
Organization
Problem resolution
Planning and coordination
First Aid/CPR
Communications
Team management
Supervision
Inventory management
Business operations
Team building
Team building
Education and Training
The Fiber SchoolGreensboro, NCExpected in 2014 – –Fiber Optics Certification:Fiber Optics - GPA:
Career Institute Technical CollegeGarden City, NYExpected in 06/2011 – –:Electrical Equipment Installation And Repair - GPA:
Joseph M. Barry Career & Technical Educational Center (Boces)Westbury, NYExpected in 2004 – –: - GPA:
Uniondale High SchoolUniondale, NYExpected in 2004 – –High School Diploma: - GPA:
Certifications
Valid North Carolina Driver License
Certified Professional Electrician- 2011
Certified Fiber Optics Technician Certification (CFOT)- 2014
Experience
Scottsdale Air - Avis Car Rental Manager Tempe, AZ, 09/2015 - 11/2019
Provide most recent plans and/or documents to staff at the beginning of the day and provide instructions to ensure staff are prepared to complete the job.
Assist with recruitment and training of new crew members and/or subcontractors.
Maintains sufficient staff to accomplish production schedules and analyzes future needs, forecasting staff and material needs to complete future jobs.
Manages crew schedules.
Performs quality control activities for ongoing and completed paint jobs.
Assists with marketing and business development activities.
Office inventory and fleet maintenance.
Coordinate and manage all production activities, ensuring quality standards are maintained.
Maintain a safe working environment and enforce all safety standards, protocols, and regulation.
Provide and maintain excellent customer service.
Ensure all reporting and records are completed accurately flow effectively between field and office.
Upheld internal standards and productivity goals to meet customers satisfaction and transaction targets.
Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Led staff meetings for team of 100 to communicate weekly directives.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Rollins, Inc - HVAC Installer Santa Ana, CA, 10/2007 - 01/2011
Installed systems in new construction as well as established structures.
Engaged in troubleshooting when required.
Conducted routine maintenance for established customers.
Performed HVAC repairs upon request and replaced units when necessary.
Coordinated with general contractors and customers to resolve any issues logistically.
Trouble shooting with controls and system operations.
Performed commercial wiring and mechanical repair.
Install new thermostats.
Ensure proper running order of all systems.
Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
Interpreted construction drawings and cut sheets in field.
Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
Serviced units to residential and commercial heating and air conditioning customers.
Wired both line and low voltage to heating and cooling equipment.
Attended employee meetings and training to learn about new techniques, trends and technologies.
Conducted brazing, threading pipe and welding tasks to complete service calls.
Terminex - Termite Technician City, STATE, 07/2006 - 05/2007
Record work activities preformed.
Inspect premises to identify infestation source and extent of damage of property.
Spray or dust chemical solution, powers, in homes, buildings, furnishings, and wood.
Cut or bore openings in building or surrounding concrete, access infected areas, insert nozzle, and inject pesticide to treat ground.
Study preliminary reports and diagrams of infected area and determine the treatment type required to eliminate required to eliminate and prevent recurrence.
Drive truck equipped with power spraying equipment.
Used brooms and rakes to remove debris and enhance effectiveness of chemical applications.
Set mechanical traps, baits and glue boards to remove pests from interior areas.
Estimated costs, collected payments and issued receipts to keep financial and client account accurate.
Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
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Resume Overview
School Attended
The Fiber School
Career Institute Technical College
Joseph M. Barry Career & Technical Educational Center (Boces)
