(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Ambitious Operations manager with solid history of success in on-site operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering five years of related experience and pursuing new professional challenges with room for advancement at company.

  • Microsoft Word, Excel, Power Point, Publisher, Scheduling software, Employee timesheet software, Ability to Work Under Pressure, Decision Making, Time Management, Self-motivation, Conflict Resolution, Leadership, Adaptability, Advanced management skills, Advanced problem-solving
  • Business development
  • Conflict Resolution
  • Excellent customer service
  • Decision Making
  • Fiber Optics
  • Forecasting
  • HVAC
  • Inventory
  • Leadership
  • Management skills
  • Marketing
  • Mechanical
  • Access
  • Excel
  • Office
  • Power Point
  • Publisher
  • Microsoft Word
  • Paint
  • Problem-solving
  • Protocols
  • Quality
  • Quality control
  • Recruitment
  • Repairs
  • Reporting
  • Safety
  • Scheduling
  • Time Management
  • Trouble shooting
  • Troubleshooting
  • Type
  • Wiring
  • Issue and conflict resolution
  • Relationship development
  • Customer service
  • MS Office
  • Invoice generation
  • Project organization
  • Organization
  • Problem resolution
  • Planning and coordination
  • First Aid/CPR
  • Communications
  • Team management
  • Supervision
  • Inventory management
  • Business operations
  • Team building
  • Team building
Education and Training
The Fiber School Greensboro, NC Expected in 2014 Fiber Optics Certification : Fiber Optics - GPA :
Career Institute Technical College Garden City, NY Expected in 06/2011 : Electrical Equipment Installation And Repair - GPA :
Joseph M. Barry Career & Technical Educational Center (Boces) Westbury, NY Expected in 2004 : - GPA :
Uniondale High School Uniondale, NY Expected in 2004 High School Diploma : - GPA :
Valid North Carolina Driver License Certified Professional Electrician- 2011 Certified Fiber Optics Technician Certification (CFOT)- 2014
Scottsdale Air - Avis Car Rental Manager
Tempe, AZ, 09/2015 - 11/2019
  • Provide most recent plans and/or documents to staff at the beginning of the day and provide instructions to ensure staff are prepared to complete the job.
  • Assist with recruitment and training of new crew members and/or subcontractors.
  • Maintains sufficient staff to accomplish production schedules and analyzes future needs, forecasting staff and material needs to complete future jobs.
  • Manages crew schedules.
  • Performs quality control activities for ongoing and completed paint jobs.
  • Assists with marketing and business development activities.
  • Office inventory and fleet maintenance.
  • Coordinate and manage all production activities, ensuring quality standards are maintained.
  • Maintain a safe working environment and enforce all safety standards, protocols, and regulation.
  • Provide and maintain excellent customer service.
  • Ensure all reporting and records are completed accurately flow effectively between field and office.
  • Upheld internal standards and productivity goals to meet customers satisfaction and transaction targets.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Led staff meetings for team of 100 to communicate weekly directives.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Rollins, Inc - HVAC Installer
Santa Ana, CA, 10/2007 - 01/2011
  • Installed systems in new construction as well as established structures.
  • Engaged in troubleshooting when required.
  • Conducted routine maintenance for established customers.
  • Performed HVAC repairs upon request and replaced units when necessary.
  • Coordinated with general contractors and customers to resolve any issues logistically.
  • Trouble shooting with controls and system operations.
  • Performed commercial wiring and mechanical repair.
  • Install new thermostats.
  • Ensure proper running order of all systems.
  • Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
  • Interpreted construction drawings and cut sheets in field.
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
  • Serviced units to residential and commercial heating and air conditioning customers.
  • Wired both line and low voltage to heating and cooling equipment.
  • Attended employee meetings and training to learn about new techniques, trends and technologies.
  • Conducted brazing, threading pipe and welding tasks to complete service calls.
Terminex - Termite Technician
City, STATE, 07/2006 - 05/2007
  • Record work activities preformed.
  • Inspect premises to identify infestation source and extent of damage of property.
  • Spray or dust chemical solution, powers, in homes, buildings, furnishings, and wood.
  • Cut or bore openings in building or surrounding concrete, access infected areas, insert nozzle, and inject pesticide to treat ground.
  • Study preliminary reports and diagrams of infected area and determine the treatment type required to eliminate required to eliminate and prevent recurrence.
  • Drive truck equipped with power spraying equipment.
  • Used brooms and rakes to remove debris and enhance effectiveness of chemical applications.
  • Set mechanical traps, baits and glue boards to remove pests from interior areas.
  • Estimated costs, collected payments and issued receipts to keep financial and client account accurate.
  • Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
Activities and Honors

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Resume Overview

School Attended

  • The Fiber School
  • Career Institute Technical College
  • Joseph M. Barry Career & Technical Educational Center (Boces)
  • Uniondale High School

Job Titles Held:

  • Avis Car Rental Manager
  • HVAC Installer
  • Termite Technician


  • Fiber Optics Certification
  • High School Diploma

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