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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Focused Master Automotive Technician adept at fixing issues, performing warranty services and improving vehicle operations. Experienced with a wide range of vans, SUVs and light-duty trucks. Looking for a new role with a growing team.

Skills
  • Engine overhauls
  • Electrical understanding
  • Brake systems knowledge
  • Team management
  • Problem resolution
  • Organization
  • Process improvement
  • Customer service
Experience
Auto Mechanic Technician, 07/2019 to 02/2020
Kar Auction ServicesObetz (Columbus), OH,
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Auto Mechanic Technician , 09/2014 to 05/2019
Howard Pontiac-Gmc IncManchester, NH,
  • Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
  • Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Performed routine and reparative maintenance for company freight and trucks.
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Tested electronic components and computer controls with specialized devices.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Collaborated with others to discuss new marketing opportunities.
Owner/Operator Technician, 05/2003 to 08/2013
Mobile Mechanics Of The Treasure CoastCity, STATE,
  • Led startup and opening of automotive/marine repair business and provided business development, creation of operational procedures and workflow planning.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
  • Negotiated with numerous vendors to gain optimal pricing on automotive products resulting in 25% increase in profit margin.
  • Hosted fundraising events for various charities to boost brand awareness and community engagement.
  • Supervised performance of 5 workers, with goals of improving productivity, efficiency and cost savings.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Actively promoted store offerings through newspaper advertisements, catalogs, and brochures to attract new customers.
  • Secured contract with automotive parts vendors to supply all parts/materials and services at competitive prices.
  • Oversaw daily operations of mechanic business, including 5 employees across 4 counties.
Service Technician Writer, 09/2002 to 04/2003
Charlie's Dodge Chrysler JeepCity, STATE,
  • Scheduled mechanic to work on vehicles, collecting customer information, and logging the process of a repair for billing purposes into POS system.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
Education and Training
Associate of Arts: Marketing, Expected in 06/2002
Indian River State College - Ft. Pierce, FL
GPA:
  • Completed coursework in Automotive Service Excellence, marketing and Business administration
  • Completed continuing education in ASE
  • ASE Master Technician certified.
  • Completed professional development in Toastmasters
High School Diploma: , Expected in 06/1998
Martin County High School - Stuart, FL
GPA:
  • Completed coursework in automotive repair, Autocad and marketing
  • VICA(Vocational careers of America Member
  • DECA Class VP Member

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Resume Overview

School Attended

  • Indian River State College
  • Martin County High School

Job Titles Held:

  • Auto Mechanic Technician
  • Auto Mechanic Technician
  • Owner/Operator Technician
  • Service Technician Writer

Degrees

  • Associate of Arts
  • High School Diploma

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