Focused Master Automotive Technician adept at fixing issues, performing warranty services and improving vehicle operations. Experienced with a wide range of vans, SUVs and light-duty trucks. Looking for a new role with a growing team.
Skills
Engine overhauls
Electrical understanding
Brake systems knowledge
Team management
Problem resolution
Organization
Process improvement
Customer service
Experience
Auto Mechanic Technician, 07/2019 to 02/2020 Kar Auction Services – Obetz (Columbus), OH,
Performed maintenance inspections, tune-ups, oil changes and other key services.
Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Conducted inspections and tests to verify safety and compliance with emissions limits.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Auto Mechanic Technician , 09/2014 to 05/2019 Howard Pontiac-Gmc Inc – Manchester, NH,
Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.
Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Troubleshot faults and devised successful solutions in a self-directed manner.
Performed routine and reparative maintenance for company freight and trucks.
Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
Tracked mechanical and repair problems and discussed solutions with shop leadership.
Calibrated repaired systems to meet performance specifications outlined by manufacturers.
Tested electronic components and computer controls with specialized devices.
Used diagnostics and troubleshooting tools to identify failures and equipment issues.
Improved customer satisfaction by finding creative solutions to problems.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Collaborated with others to discuss new marketing opportunities.
Owner/Operator Technician, 05/2003 to 08/2013 Mobile Mechanics Of The Treasure Coast – City, STATE,
Led startup and opening of automotive/marine repair business and provided business development, creation of operational procedures and workflow planning.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
Enhanced operational performance by developing effective business development strategies, systems and procedures.
Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
Negotiated with numerous vendors to gain optimal pricing on automotive products resulting in 25% increase in profit margin.
Hosted fundraising events for various charities to boost brand awareness and community engagement.
Supervised performance of 5 workers, with goals of improving productivity, efficiency and cost savings.
Developed business and marketing plans and prepared monthly financial reports.
Actively promoted store offerings through newspaper advertisements, catalogs, and brochures to attract new customers.
Secured contract with automotive parts vendors to supply all parts/materials and services at competitive prices.
Oversaw daily operations of mechanic business, including 5 employees across 4 counties.
Service Technician Writer, 09/2002 to 04/2003 Charlie's Dodge Chrysler Jeep – City, STATE,
Scheduled mechanic to work on vehicles, collecting customer information, and logging the process of a repair for billing purposes into POS system.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Education and Training
Associate of Arts: Marketing, Expected in 06/2002 Indian River State College - Ft. Pierce, FL GPA:
Completed coursework in Automotive Service Excellence, marketing and Business administration
Completed continuing education in ASE
ASE Master Technician certified.
Completed professional development in Toastmasters
High School Diploma: , Expected in 06/1998 Martin County High School - Stuart, FL GPA:
Completed coursework in automotive repair, Autocad and marketing
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