- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Focused Master Automotive Technician adept at fixing issues, performing warranty services and improving vehicle operations. Experienced with a wide range of vans, SUVs and light-duty trucks. Looking for a new role with a growing team.
- Engine overhauls
- Electrical understanding
- Brake systems knowledge
- Team management
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- Problem resolution
- Organization
- Process improvement
- Customer service
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Auto Mechanic Technician, 07/2019 to 02/2020
Kar Auction Services – Obetz (Columbus), OH,
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
- Conducted inspections and tests to verify safety and compliance with emissions limits.
- Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Auto Mechanic Technician , 09/2014 to 05/2019
Howard Pontiac-Gmc Inc – Manchester, NH,
- Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
- Executed daily operations of preventive maintenance on electrical panels, motor controls and switch gears.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Troubleshot faults and devised successful solutions in a self-directed manner.
- Performed routine and reparative maintenance for company freight and trucks.
- Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
- Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Calibrated repaired systems to meet performance specifications outlined by manufacturers.
- Tested electronic components and computer controls with specialized devices.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Improved customer satisfaction by finding creative solutions to problems.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Collaborated with others to discuss new marketing opportunities.
Owner/Operator Technician, 05/2003 to 08/2013
Mobile Mechanics Of The Treasure Coast – City, STATE,
- Led startup and opening of automotive/marine repair business and provided business development, creation of operational procedures and workflow planning.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
- Enhanced operational performance by developing effective business development strategies, systems and procedures.
- Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
- Negotiated with numerous vendors to gain optimal pricing on automotive products resulting in 25% increase in profit margin.
- Hosted fundraising events for various charities to boost brand awareness and community engagement.
- Supervised performance of 5 workers, with goals of improving productivity, efficiency and cost savings.
- Developed business and marketing plans and prepared monthly financial reports.
- Actively promoted store offerings through newspaper advertisements, catalogs, and brochures to attract new customers.
- Secured contract with automotive parts vendors to supply all parts/materials and services at competitive prices.
- Oversaw daily operations of mechanic business, including 5 employees across 4 counties.
Service Technician Writer, 09/2002 to 04/2003
Charlie's Dodge Chrysler Jeep – City, STATE,
- Scheduled mechanic to work on vehicles, collecting customer information, and logging the process of a repair for billing purposes into POS system.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Recognized by management for providing exceptional customer service.
Associate of Arts: Marketing, Expected in 06/2002
Indian River State College - Ft. Pierce, FL
GPA:
- Completed coursework in Automotive Service Excellence, marketing and Business administration
- Completed continuing education in ASE
- ASE Master Technician certified.
- Completed professional development in Toastmasters
High School Diploma: , Expected in 06/1998
Martin County High School - Stuart, FL
GPA:
- Completed coursework in automotive repair, Autocad and marketing
- VICA(Vocational careers of America Member
- DECA Class VP Member
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