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Auto Body Detailer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I have been detailing cars for over 25 years,always been a postive force in the workplace.boosting moral,leader.great at handling customers needs.always up for a challenge,honest hardworking,fast learner ,can adapt

Skills
  • Auto body fabrication
  • Automation support
  • Automated parcel sorting
  • AutoCAD knowledge
  • Automated and manual testing
  • Automotive repairs
  • Automated paint mixing
  • Automotive logistics and procedures knowledge
  • Current liability auto insurance
  • Knowledge of body language
  • Automation management
  • Up to date on automotive trends
  • Automated call distributors
  • Automotive logistics and procedures
  • Automobile appraisals
  • Body mechanics knowledge
  • Automotive systems
  • Showroom maintenance
  • Spot and stain removal
  • Engine cleaning
  • Detailing equipment
  • Special purpose cleaners
  • Window and windshield cleaning
  • Hand tools
  • Interior vacuuming
  • Exterior washes
  • Mentoring and coaching
  • Administrative support
  • Invoice Generation
  • Organization
  • Customer Service
  • Equipment Operation
  • Billing Adjustments
  • Forklift Operation
  • Communications
  • Problem Resolution
  • Team Building
  • Relationship Development
  • Safety inspections
  • Business Operations
  • Insurance Billing
  • Supervision
  • Team Management
  • Inventory Management
Experience
Auto Body Detailer, 01/2019 to Current
Morries Automotive GroupSaint Louis Park, MN,
  • Recognized by management for providing exceptional customer service.
  • Learned [Task] and [Task] to support office needs.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Delivered [Product or Service] to customer locations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Salesman,auto Detailer , 02/2011 to 01/2019
American Car CareCity, STATE,
  • Negotiated prices and set up contracts to finalize [Product or Service] agreements.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Cleaned car and truck windows and windshields to get rid of water spots.
  • Contacted service manager immediately to address customer issues.
  • Cleaned cars both externally and internally by hand or by use of [Type] and [Type] equipment.
  • Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
  • Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
  • Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
  • Collaborated with customers after sales to identify and resolve service, account or technical product issues.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Provided on-site detailing services to clientele at worksite locations.
  • Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
  • Vacuumed car interiors to remove any dirt and debris.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
  • Drove vehicles to and from workshops or customers' workplaces or homes [Number] times per [Timeframe].
  • Washed various vehicles each day for [Type] dealership.
  • Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
  • Cleaned vehicle external areas by hand, brush or by operating [Type] and [Type] washing equipment to preserve exterior.
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
Sales Consultant , 04/2007 to 01/2012
Verizon WirelessCity, STATE,
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Raised productivity by [Number]% by working closely with cross-functional team members.
  • Championed contact management system launch to achieve 100% client organization.
  • Networked to build client base and promote products to new and existing clients.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Built new business partnerships through [Action] and [Action].
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance by [Number]%.
  • Established and serviced [Number] accounts in assigned territory.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Generated $[Amount] in [Product or Service] sales per [Timeframe] by educating customers about product details, benefits and pricing.
  • Coordinated various duties, including schedules, payments and allocations between multiple stakeholders while effectively monitoring [Number] customer accounts.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Educated customers on suitable products and services depending on age, needs and inventories to increase sales by [Number]%.
  • Maintained accuracy for all inventory, sales and customer records over [Timeframe].
  • Streamlined sales processes by updating protocols to decrease sale time and increase overall sales by [Number]%.
Auto Sales,service , 04/2000 to 01/2007
Quirk Auto AuctionCity, STATE,
  • Provided information to customers regarding repair or service options.
  • Assisted maintenance team with completion of preventive maintenance and unscheduled service needs.
  • Installed new [Type] systems and components according to service orders and manufacturer instructions.
  • Performed service and maintenance tasks such as [Task], [Task] and [Task].
  • Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
  • Serviced and repaired [Type] equipment according to manufacturer guidelines.
  • Developed preventive maintenance procedures and schedules for all on-site equipment.
  • Calibrated devices to optimize performance and maintain longevity of equipment.
  • Dismantled equipment to access, remove and replace defective parts to maintain operability.
  • Tracked all changes and actions in computer-based documentation system.
  • Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
  • Worked with chemicals and solutions safely according to protocols and OSHA standards.
Education and Training
High School Diploma: , Expected in
North Quincy High School - Quincy,Massachusetts ,
GPA:
Auto Detailer Training : , Expected in 01/1996
Detailers Association's - California City, CA,
GPA:

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Resume Strength

  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • North Quincy High School
  • Detailers Association's
Job Titles Held:
  • Auto Body Detailer
  • Salesman,auto Detailer
  • Sales Consultant
  • Auto Sales,service
Degrees
  • High School Diploma
  • Auto Detailer Training