Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. I strive to succeed In everything I do In my life, my determination And Never give up attitude has always been my Key to success. Very Driven and determined, I feel I can excel in any and every company I Worked for, I'm a great asset and addition to Businesses alike.
A team player, able to handle ambiguity, anticipates and reacts to changes quickly in a fast paced environment
A Real Team Player, Former Basketball and Football So I Know The Meaning For A Team. I Love Sales And Interacting With Customers; I Am A People Person, Great Personality, Easy To Get Along With, Great Asset To An Position Applied For.
Responsible Network Technician with comprehensive experience scheduling conversions and cutover. Extensive experience monitoring, tracking, and evaluating global IT infrastructure incidents. Graphic Design Specialist with practical knowledge of design techniques, tools and principles for production of technical plans.
Skills
Java/C/C++
Microsoft MSCA/MCSE Certified
Expert in Java, PHP and Perl
Windows and Linux
Excellent problem-solving abilities
Network maintenance
Website and portal monitoring
Brand development
Data backup and retrieval
System backups
Remote access technology
Website maintenance
Adobe Flash expert
Refined system debugging skills
Product templates
Website maintenance
Work History
Asst. Manager, 04/2011 to 08/2011 Circle K Stores, Inc. – Kingman, AZ,
In Charge of all store operations when store manager is not available.
For Sees Payroll And Managing Associates And Training As Well Making Schedules Bank Deposits Providing Amazing Customer Service Training A Great Team.
Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
Asst. Manager/ Store Manager, 09/2010 to Current Ipic Entertainment – New York, NY,
I was Hired As An Assistant Manager For The Company As An Assistant Manager But Because Of My Hard Work And Dedication I Was Promoted In Four Short Months Of Employment with The Company.
Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
Increased profits through effective sales training and troubleshooting profit loss areas.
Scheduled and led weekly store meetings for all employees.
Organized private mailbox system using mailbox manager software.
Implemented a new ordering process and identified poor work habits to improve process effectiveness.
Interviewed job candidates and made staffing decisions.
Promoted from Team Leader to Assistant Manager within [Number] months.
Sr. Asst. Manager, 05/2009 to 08/2010 Circle K Stores, Inc. – Kingsland, GA,
Organized private mailbox system using mailbox manager software.
Planned budgets and authorized payments and merchandise returns.
Examined merchandise to verify that it was correctly priced and displayed.
Scheduled and led weekly store meetings for all employees.
Increased profits through effective sales training and troubleshooting profit loss areas.
Implemented a new ordering process and identified poor work habits to improve process effectiveness.
Trained and developed new associates on POS system and key sales tactics.
Theater Manager, 11/2007 to 04/2009 AMC Theater – City, STATE,
Implemented innovative programs to increase employee loyalty and reduce turnover.
Strengthened company's business by leading implementation of [project].
Initiated rollout of new enterprise software solution for sales reporting.
Partnered successfully with [departments, clients] to produce [positive outcome].
Trained, coached and mentored staff to ensure smooth adoption of new program.
Hired and trained [number] of staff.
Increased profits by 60% in one year through restructure of business line.
Asst. Manager, 10/2013 to 05/2014 Champs Sports – City, STATE,
In charge of all store operations when store manager is not available, conducting The Hire Processes As well As the Training of All Associates, Making Sure The Theater Normal While Management Is Not Present.
Volunteer Experience.
Enlisted with the special needs men and women, to help secure and make sure they lead normal lives.
Conducted store inventories once per quarter.
Generated repeat business through exceptional customer service.
Geek Squad Agent, 04/2013 to 10/2013 Best Buy – City, STATE,
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Trained [Number] new sales associates each quarter.
Followed up with over [Number] customers each week to verify that they were satisfied with purchases.
Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Shipping And Computing Specialist , 05/2014 to Current Haddon House Foods – City, STATE,
Achieved a [Number]% on-time shipment rate.
Redirected shipments en route in response to customer requests.
Coordinated with freight forwarders to expedite international shipments.
Loaded products weighing up to [Number] pounds onto trailers for delivery.
Processed [Number] shipments per [Time period].
Loaded and unloaded pieces into boxes for shipment.
Directed [Number] warehouse shipping associates.
Built a motivated warehouse team of [Number] well-trained staff.
Forecasted manpower requirements based on daily workload and company targets.
Led warehouse improvement initiatives to advance operational efficiencies.
Tracked time spent on assignments each day for productivity reporting.
Operated forklifts and other heavy machinery safely.
Unloaded cargo from truck with hand trucks and pallet jacks.
Monitored department performance data to identify and avoid potential risks.
Implemented strategic shipping policies to achieve long and short-term sales targets.
Operated PC and RF-based computer systems with a high level of accuracy.
Recorded numbers of units handled and moved using daily production sheets and work tickets.
Education
Master of Arts: Computers & IT, Expected in 2011 Lincoln Tech - South Plainfield, NJ GPA:
Lincoln Tech Computer IT Computer Computer and Customer Exec Sales.
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