association manager resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Experienced Property and Association Manager with ability to develop and nurture long-term relationships with customers, contractors and employees. I am a strong leader with good persuasive communication skills that helps to foster a great working environment. Rapid learner who brings excitement and enthusiasm to my work and my team.
  • Microsoft Office proficiency 
  • Excel spreadsheets 
  • Budget Composition
  • Business writing
  • Strong problem solver
  • Time management
  • Meeting planning
  • Dedicated team player
  • Great Motivator
  • Strong interpersonal skills
Increased business in Oxford by adding seven new properties to our company in 3 1/2 years.  Established new working policies and procedures for office staff.  Oxford High School's 2016 Parent of the Year. 
Association Manager, 06/2013 - Current
Towne Properties Associates Indianapolis, IN,
  • My job focuses on managing homeowners associations by providing all the management services needed while helping the associations reduce other costs, minimize potential liabilities through active risk management, and providing guidance based on experience and professional training.
  • I am responsible to respond to reasonable and appropriate member requests and complaints.  
  • I monitor and enforce compliance of members' actions outlined in the Association's Covenants, Conditions and Restrictions and By-Laws.
  • I act as the liaison between homeowners and board members which includes handling the administration of review requests submitted by homeowners.
  • I distribute newsletters prepared by the Board of Directors.
  • I attend annual meetings to discuss financial results for the year, and/or other issues.
  • I create and implement yearly budgets.
  • I conduct periodic physical inspections noting any deficiencies, deferred maintenance, or other issues that need to be addressed by the Association.
  • I coordinate filing of civil warrants and liens with counsel approved by the Board of Directors if necessary to pursue delinquent Association dues or special assessments.
  • I solicit and negotiate bids for necessary repairs to grounds keeping, lighting, and other common area repairs for the Board to review.
  • I manage contract creations along with their execution and analysis to maximize operational and financial performance while reducing financial risk.
  • I manage a team of five staff members by training, advising consulting, delegating, managing, and monitoring job performance.
Property Manager, 06/2012 - 06/2013
Colliers International Boca Raton, FL, Management of 16 commercial properties and 8 residential properties.  Conduct apartment tours for potential tenants.  Oversaw the maintenance of property before, during and after lease agreement.  Collected funds and kept careful records of rental payments.  
Office Manager, 2010 - 06/2012
Techstyle Group Llc Pittsburgh, PA, Manage daily office operations and maintenance of equipment.  Receive and screen a high volume of internal and external communications including email, mail and telephone.  Created and maintained six real estate agent's personal websites as well as assisted with closing sales.
Education and Training
BBA: Business, Expected in 1992
University of Mississippi Oxford - , Mississippi
Status - Marketing Minor
Business Writing, Strong interpersonal Skills, Consulting, Strong Client Relationships, Financial Processing, Hiring, Managing, Meeting Preparation and Facilitating, Excel spreadsheets, Microsoft Office, Newsletter Creation, Great Problem Solver, Overseer of Repairs, Risk Management, Team Player, and Great Time Management.

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Resume Overview

School Attended

  • University of Mississippi Oxford

Job Titles Held:

  • Association Manager
  • Property Manager
  • Office Manager


  • BBA

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